Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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really awful
Crashes / Fires:
22 / 1
Injuries / Deaths:
21 / 0
Average Mileage:
26,373 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Chevrolet Cruze seat belts / air bags problems

seat belts / air bags problem

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2013 Chevrolet Cruze Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #5

Apr 052014

Cruze 4-cyl

  • Automatic transmission
  • 9,200 miles


The contact owns a 2013 Chevrolet Cruze. The contact stated that while approaching a stop sign, the vehicle abruptly stopped moving. The contact discovered that the front axle was fractured. The vehicle was towed to the dealer, who stated that the axle needed to be replaced. The manufacturer was notified of the failure. The approximate failure mileage was 9,200. Updated 08/11/14 the consumer stated the airbag was repaired on July 14, 2014. Updated 08/18/2014

- Kenna, WV, USA

problem #4

Mar 162014


  • 22,000 miles
The contact owns a 2013 Chevrolet Cruze. The contact stated that while driving 45 mph, she lost control of the vehicle and crashed into a telephone pole but the air bags failed to deploy. A police report was filed. The driver sustained a mild concussion and whiplash. The vehicle was taken to an independent mechanic. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 22,000.

- Milltown, NJ, USA

problem #3

Nov 202013

Cruze 4-cyl

  • 9,000 miles
I purchased a 2013 Chevy Cruze in June, 2013. In November of the same year, I struck a deer on a rural stretch of interstate highway at high speed (70mph). At this point there were roughly 9,000 miles on it. The air bags did not deploy, but I was unharmed. The impact caused the vehicle to do a 180 degree roll onto the shoulder, at which point I exited the vehicle to see the area near the battery smoking with a small flame coming out of it. Within minutes, and before emergency vehicles could arrive the front of the car was fully engulfed in flames.

- Bolingbrook, IL, USA

problem #2

Nov 172013


  • 6,000 miles
The contact owns a 2013 Chevrolet cruz. The contact was driving approximately 25 mph when a second vehicle crashed into the driver's side of the vehicle. The contact stated that the air bags did not deploy. The contact suffered injuries to the head, back, neck, left groin and left shoulder. Additionally, the contact sustained blurred vision and numbness in the left arm. The passenger suffered injuries to the head, back, neck, right shoulder, numbness to the right arm and blurred vision. Both the contact and the passenger were transported to the hospital via ambulance. A police report was not filed of the incident. The vehicle was diagnosed at the dealer but no information was available. The manufacturer was notified and no solution was offered. The failure mileage was 6000.

- Lesterville, MO, USA

problem #1

Sep 252013


  • 5,600 miles
The contact owns a 2013 Chevrolet Cruze. The contact stated that while driving 20 mph, she crashed into the rear of another vehicle. The air bags failed to deploy. A police report was filed and the contact sustained a concussion and bruising. The vehicle was towed to a junk yard. The vehicle was not repaired and the manufacturer was not notified. The approximate failure mileage was 5,600.

- Hampton , GA, USA

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