This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We have discovered a known issue with the pistons cracking. Seems this issue has impacted a huge number of people. We are now left with an unuseable vehicle that requires 8k in repairs. There are tons of articles and complaints about this issue. Chevrolet must repair or reimburse all those that have been impacted.
I have a code p0420 code and engine light keeps comeback on I had the catalytic converter replaced, and everything inspected by Friendship Chevrolet in Forestcity NC 28043. Kept my car for two weeks and still couldn-€™t find the problem of this p0420 code so my engine light stays on.
I purchased this chevrolet cruze2014 in 2021 of november now I have an unsafe vehicle I have took it to have it looked at and now they want me to pay 1,600 for damages that I have not created tension belts and assembly problem and an oil pan that is cracked this also have struts and other suspension problems that need to be address I will like to see if their is any way to have this problem taken care of so that it is not all on me I don't feel like getting into a dangerous car and kill myself or other people please help me my name is [XXX] phone number is [XXX] so that I may get these problems fix so I can have a decent car I purchased it from American car center and now they are giving me problems on fixing this car that they sold me with these problems INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The contact owned a 2014 Chevrolet Cruze. The contact stated that while driving 62 mph when the contact noticed other drivers flashing their lights, therefore, they decided to pull over to the side of the road. When they pulled over they noticed that there was smoke coming through the vents of the vehicle. The vehicle's touchscreen on the dashboard that controls the radio as well as a few other functions went blank and the actual physical rubber parts of the screen began to melt. The contact turned off the vehicle and got out of the vehicle when the vehicle suddenly caught on actual fire. The fire department extinguished what was left of the fire after the contact's efforts. A police report was filed. The contact had received a burn to their arm. There was no medical attention needed. The vehicle was towed and deemed totaled. The contact had not spoken to the dealership. The manufacturer was not made aware of the issue. The approximate failure mileage was 148,000.
Vehicle overheated, oil and coolant mixing in. The mentioned vehicle may stall on the road causing traffic hazard to its occupants, and the driving public around it. The engine oil is visibly mixing in with the engine coolant at this point. The temperature gage showed higher than normal level, then steam/smoke came out of the engine compartment as oil and coolant spew out of the closed coolant tank.
- Ewa Beach, HI, USA
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The contact owns a 2014 Chevrolet Cruze. The contact stated that while driving at 70 mph, the vehicle lost motive power without warning. The contact attempted to steer the vehicle to the shoulder of the highway but was unsuccessful. A fellow motorist assisted the contact in successfully moving the vehicle off the highway and onto the shoulder. Due to the failure, the contact had the vehicle towed to an independent mechanic and the vehicle was diagnosed with engine failure. Neither the manufacturer nor the dealer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 108,000.
The contact owns a 2014 Chevrolet Cruze. The contact stated while driving at undisclosed speeds, the steering wheel was very loose. Additionally, while driving there was an abnormal popping and metallic sound detected. The vehicle loss motive power while accelerating, with the check engine warning light, traction control and TPMS warning lights illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the map sensor needed to be replaced. The vehicle was repaired. The vehicle was taken to genesis Chevrolet (21800 gratiot ave, eastpointe, mi 48021, (586) 804-7977) to be diagnosed. The contact was informed that the electrical cluster, brakes, water pump, negative battery cable, body control module, and coolant leak needed to be repaired or replaced. The vehicle was repaired. The vehicle was then taken to hamilton Chevrolet (5800 E. 14 mile rd, Warren, mi 48092, (586) 838-1537) and diagnosed with a leaking assembly camshaft cover, belt tensioner, and drive belt. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 82,517.
This has occur more than a handful of times. This is the most recent one, I stopped at the gas station turned off my car and when I went to start it nothing was working no lights, no power anywhere. I wiggled the battery cable and it came back on but, I had to turn the key on and off multiple times for it to finally start. As I'm leaving the gas station I turn to the left and I have no power steering none whatsoever. Then it came back seconds later I was driving straight and the wheel jerked on its on and it said service power steering and once again I had no power steering. It went off moments later. When I got to my destination it lost all power again.
I am having three types of issues with my Cruze it has been popping the trunk open and when I get to about 10 miles per hour it makes a very loud shifting sound and my latest is when I put fuel in it the car acts like it doesn't want to start back up when I get it running I have to let it sit turned off for about ten minutes which is a pain I have always bought Chevy products and would like to in the future but if I don't get any reply to my concern I may have to look at other options
While idling at a traffic light I notice the "engine overheated - idle engine" came on. This has happen on a numerous of occasions. I've taken it in to be checked but everything works fine. It continues to do this at least once a week now. There has to be a recall for because I've researched and found that many other Chevy Cruze owners have the same problem happening to them.
The contact owns a 2014 Chevrolet Cruze. The contact stated that while driving approximately 70 mph, the temperature gauge warning alert sounded off and indicated that the vehicle was overheating. The contact pulled over to the side of the road and turned off the vehicle. The contact had to place more anti-freeze due to the water pump leaking anti-freeze. The contact stated that the failure recurred three times while driving approximately 50-70 mph. The contact took the vehicle to gates Chevy world (636 w mckinley ave, mishawaka, in 46545, (574) 256-3000) who diagnosed that the water pump was leaking and needed to be replaced. The vehicle was not repaired. The contact learned of a tsb for special coverage adjustment (14371B). The manufacturer was made aware of the failure and informed the contact the vehicle was not covered under the special coverage. The approximate failure mileage 55,000.
The valve pan cover & gasket keeps leaking oil even after being replaced several times. I bought this car a year ago & was told nothing about this problem what do I need to do? I cant keep fixing this problem as it is rather expensive.
The car is a 2014 Chevrolet Cruze lt that was just purchased from a used car dealer and within the first week the engine retards itself and throws a check engine light. The code reads P0325 when read. The wiring has been checked out and has nothing wrong. The knock sensor has been replaced twice. After being replaced, the code will go away anywhere from a few minutes to a month and then the same issue starts all over again.
Faulty turbocharger, multiple owners that I spoke to have replaced their turbocharger twice only to know that it keeps failing. The turbocharger ruined my catalytic converter which had to be replace du to a crack in the turbocharger.
Over the last 3 years, I have had the same issues occurring. The engine overheats and a message that reads "A/C off high engine temp" appears. The hose was replaced, and it was ok for awhile, but the problem has reoccurred twice more. The engine gasket cover had to be replaced as well, and looks like it is leaking again, and over the last 3 years randomly, a message will appear that states to service stabiltrak. I've had a coil pack replaced and the message went away, but reappears every now and then, and upon start up of car most days, runs very rough and I have to wait a minute before putting into gear. The overheating and rough engine problems keep reocurring no matter what work I have done to it. Most recent issues with the ac off again, as of today, 12/8/2020.
Vehicle will lose power and shut off in middle of driving while trying to accelerate or slowing down, this occurs on highway, at stoplights, drive through, and city streets while stationary and in motion. Chevrolet dealership can not figure out the problem. This is extremely dangerous. ECM has been replaced but still experience electrical problems as well. This is basically a death trap vehicle. It has happened numerous times with no solution.
The car will be stopped at a red light or a stop sign, the car will be idling for seconds start shuddering then stall out in the middle of traffic then the check engine light will turn on. We then have to shut the car off with the key, cycle it then turn the car back on.
Seems to bang into gear when driving/picking up speed. Acts like engine stumble. Had PCV valve replaced under recall due to squeeking noise. Vehicle started making same noise again and doesnt shift correctly. Mechanic advised of incorrect crank case psi due to PCV valve problem. Vehicle only has 27,000 miles and shouldnt have this problem.
A D V E R T I S E M E N T S
- Rio Rancho, NM, USA