This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Windshield wipers stop working mid rainstorm while driving. The motor is working and can be heard moving. Once disassembled... the bushing that connects the wiper arms to the motor was busted. The dealership indicated this was a bad part on the car and not covered by any warranty. The dealership also indicated this was a problem on Equinox 2009 - 2015 with a 2013 recall. Windshield wipers are a required safety function and shall not malfunction during use. I was driving in a rainstorm taking my daughter to school on a major arterial street in Maryland.
I contacted Chevrolet in November 2018 about excessive oil consumption. My car is usually 2.5 quarts low by the time 3000 miles is driven from the last oil change & I am worried my engine will lock up. I do all routine maintenance and get regular oil changes and service. This model should not use that much oil between oil changes. Now, since dealing with these other issues, when I come to a stop, it idles from about 700 down to 500 and it idles so low, my lights flicker & it sounds like it is going to cut off. My vehicle idles correctly when in park. It only idles roughly when in drive or reverse while at a stop. I contacted Chevrolet again, via phone, and they tell me "unfortunately it's not part of the recall and repairs will be out-of-pocket" I am disappointed that Chevrolet wont stand behind their products enough to recall and repair them as they should be. This problem started at around 114,000 miles. While this was all going on, the windshield wiper motor and transmission had to be replaced, which was also a recall, but not on my vehicle. I am so disappointed that Chevrolet wont recall and repair my vehicle. This is definitely something that they should take care of. How many people complaining of the same issues before they do what they're supposed to so their customers are happy and their vehicles are in proper working and driving condition so they don't endanger others from faulty parts?! if my vehicle dies while driving down the interstate, that will cause problems for more than just me! I have emailed Chevrolet 2 other times and have received no response. I'm so disappointed. I expected them to manufacture better quality motors than what these have turned out to be. It's sad it takes so many people to complain to actually get something done.
While driving during a heavy thunderstorm my wiper blades stopped working. I barely made it to the shoulder because I almost crashed into a school bus.
- Newport, NC, USA
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It seem that the windshield wiper transmission has a flaw in the design that causes the wiper to suddenly not work. Instead of using screws and such to allow the wiper transmission to turn the wipers themselves, what was used was a ballpoint and some substance that sticks the joint of the part. The wipers stop functioning during when my mother was driving my vehicle (2012 Chevy Equinox) during the rain and had to pull over on the side of the road. Luckily she was not on the highway where the rain could have caused a major accident(s).
Was driving during a winter storm raining hard in the middle of driving the windshield wipers stopped in the middle of clearing the rain I was on a busy highway and couldn't see was trying to get over to the side of the road when a truck pulled out in front of me and by luck spotted him at the last middle to slam on brakes. From what I understand this is happening alot to Equinox owners. Someone is going to get killed if this isn't recalled and fixed wasn;T a fuse so has to be the motor. This is being recalled in Canada but not in the usa what are they waiting for someone to die!! it is very upsetting when they are aware of the defect but they do nothing about it.
My windshield wipers completely stopped working as I was driving on a highway during a rain storm. I couldn't see anything out of my windshield and had to pull over immediately. It was raining hard and I couldn't even see well enough to get out of the road.
The contact owns a 2012 Chevrolet Equinox. The contact stated that there was no air coming form the base of the windshield, which caused the defroster to fail. The contact stated that the failure occurred ever since the vehicle was purchased. The vehicle was taken to elkland Chevrolet (505 E main St, elkland, pa 16920), but the failure could not be duplicated. The manufacturer stated that the vehicle was not included in NHTSA campaign number: 09V489000 (visibility). The vehicle was not diagnosed or repaired. The failure mileage was 25,664. Consumer stated defrost vents does not blow air to clear the windsheild of condensation.
1/4/2019 6:45 a.M. in a heavy rainstorm, in the dark, driving on the interstate at a high speed in the left-hand lane, I turned my windshield wiper speed to max. The wiper's stopped working. I lost complete visibility. I could hear the motor for the wipers moving but nothing worked. In an incredible panic, I tried to turn them on/off, to no avail. This was an incredibly dangerous situation and I had to think about what the left side of the road looked like from memory just so I could pull off without being hit/causing a multiple car accident, and without being killed. I had to navigate, with no visibility and managed to get off the road'a bit too far might I add. This in turn caused me to be stuck in the mud as I slide to a sudden stop. The tow and repairs cost me $625.87. I've done my research and I'm shocked to see so many similar complaints. Sadly, had I wrecked my insurance would have made all repairs and potentially sued GM for restitution. Why is there a recall to fix this in Canada and not here in the us" GM should live up to its name and reputation and reimburse me this money for these repairs and should also immediately recognize this problem and do a recall. I am sure this has happened to so many others who were not fortunate enough, or willing to share this as I have. I wonder how many wrecks or injury's that have been caused due to this defect. Is GM really the company they promote themselves to be"
Exhaust cam shaft solenoid valve replaced 3 times within 1 year. Cam shaft intake accuator replaced 1 time. Engine check light came on while traveling on freeway. Error code P0014/P0013 confirmed by dealership at time of repairs. Recently had front windshield wiper transmission failed. Also while traveling via freeway during a heavy rain storm this car has 58000 miles at this time and very well maintained.
While driving in the city, wipers completely stopped working and had the car towed to a local garage, who repaired the problem by replacing complete wiper assembly and motor. Motor separated from linkage. Dealer was out of stock and had to order part since they sold 3 that day.
While driving in heavy rain, windshield wipers failed on 2012 Chevy Equinox. Dealer replaced broken wiper transmission assembly, broken off link near motor, installed part number 84241847, changed drain hole. 2013 is covered by recall in us, 2010 through 2016 is covered by recall in Canada. NHTSA is investigating if 1.7million further model years should be included in recall - yes they should (same exact part number as 2013 model)!!! Chevy charged me $253.78 for labor and material! 106K miles
Bought my 2012 Equinox 9/2012. In February 2013 my SUV made a loud noise and wouldn't start. Had it towed to dealership and they replaced the motor. Today when I was driving my vehicle showed "reduced engine power" and slowed to almost a stop. I made it home but not sure if it's driveable now. I'm a nurse and was in home health until this last year, so my vehicle has high mileage. 113,000. But even at that you'd think spending $23,000 on a new vehicle it would last longer then 5 years.
The windshield wipers motor on the wipers stopped working while I was driving in the rain. The wipers were brand new and were the requested brand for this vehicle.
While driving on a busy highway, us rt 2, during a rain storm, the windshield wipers suddenly stopped working. I was very fortunate to be able to get to a safe place to stop without being hit or hitting another vehicle. I purchased this vehicle only seven months ago with 60,000 miles it now has 68,000 miles. A mechanic that looked at the vehicle found that the wiper transmission had broken at the connection to the motor..this was a very dangerous situation caused by the failure of a faulty part. I have attached the repair order.
On the highway in high speed lane in a pouring rain when the wilndshield wipers stopped working. I felt this was life threatening as I could not see. By thee grace of god I was able to make it to the breakdown lane without getting killed. I noticed there was a recall for this problem in Canada but not in the us. I have owned many vehicles in my lifetime and never did I have a life threatening situation like this one. GM should recall these cars and repair this situation before someone is killed.
10-11-18 4:15 pm leavening the 43 on ramp for hyw54/57 in green bay wi. In a rain storm my wiper went complete out and I could not see to drive wiper motor went completely out
A D V E R T I S E M E N T S
- Griswold, CT, USA