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really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
83,487 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Impala lights problems

lights problem

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2002 Chevrolet Impala Owner Comments (Page 3 of 3)

« Read the previous 20 complaints

problem #8

Nov 192008


  • miles


Headlights turn completely off while driving - manipulating hi/low beam switch turns them back on.

- Eagan, MN, USA

problem #7

Oct 242008


  • 77,000 miles
When driving at night and using the "high beams, " they go out after awhile. Nearly crashed until I could slow down enough to safely stop! by moving high/low beam lever, I was able to get headlights to come back on in the low beam position. In checking NHTSA web site, found this is a problem General Motors is aware of but expects owners to pay for repair of poorly designed part.

- New Philadelphia, OH, USA

problem #6

Aug 012008


  • 96,000 miles
Multi-function switch failed on 2002 Chevrolet Impala causing a loss of high beam lights. The switch and the high beam bulbs had to be replaced for safety reasons.

- Bel Air, MD, USA

problem #5

Jul 272008


  • 67,000 miles


2002 Impala turn signals work at times and then don't work. I found that pressing the hazard switch several times did work but only for a short while until it happened again.

- Binghamton, NY, USA

problem #4

Apr 102008

Impala 6-cyl

  • 117,000 miles
Suddenly blinker lights would not work, if you move or use the hazard light switch the blinker lights will start to work, sometimes. You have to constantly jiggle or move the hazard light switch for the blinker lights to work.

- Lynchburg, SC, USA

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problem #3

Nov 112007

Impala 6-cyl

  • Automatic transmission
  • 81,800 miles
We had just turned on to hwy 188 which is a country road in Wisconsin. My husband had just turned on the high beams when without warning we lost all headlights. He switched in back to the low beams but it was unresponsive for 30 seconds, then after cycling the light switch a few times it came back on to the low beams and we didn't use the high beams at all for fear we would lose lights again.

- West Allis, WI, USA

problem #2

Jan 212005

Impala 6-cyl

  • Automatic transmission
  • 64,378 miles
Defective exterior light switch multi-function switch) on 2002 Chevrolet Impala. This light switch becomes defective without warning and is a safety hazard. Current models come equipped with automatic headlights which come on at dusk (or in darkened conditions) however this defect does not provide any warning that this automatic function has failed and the manual light switch is also disabled by the same defect.

- Midlothian, IL, USA

problem #1

May 092003


  • Automatic transmission
  • 34,860 miles
I wanted him to check my driver side back door because it wouldn't open very easily at times, and the window to that same door would not open at times. Also, my trunk wouldn't open when one would use the trunk release button at times. I also had him check my dimming headlights, my steering which had a jerk in it when I went around curves, clicking sound in engine and an over all check since my warranty is about to run out in 1,000 miles. Turn out-after leaving the dealer my air conditioner was humming like a helicopter, my brakes were horrible and grinding and the car feels like it has no get up and go power. I took my car to brake check after leaving because when the dealer did the overall check of my car they said I needed a front brake job. And they wanted to charge me over $200 dollars. The dealer told me it was not covered under my warranty. Well brake check took off all four tires and found that my problem was due to left and right caliper problems on the inboard side and left rear hard wear problems and wear on the outboard side. The caliper is engaging but not disengaging and caused my pads to wear out and my rotors are ate up. The pads are not worn evenly which is definitely a sign of caliper problems. Also, the dealer upon the overall inspection of my car said that my intake gaskets were ruined and leaking coolant. They said they replaced them, however I am afraid that there is further damage to my vehicle that they are not telling me, just like my brakes. Due to the fact that steve at lone star told me that it was caused due to lack of oils changes and gil said it was a problem with the gaskets being improperly seated from the factory or just a defect in the gasket. Well is this why my car has no get up anymore? my car also made a grinding sound when hitting bumps under the right front fender area that nothing was done about and my headlight problem they said was due to a faulty battery cable.

- Dobbin, TX, USA

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