Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
54,760 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Impala lights problems

lights problem

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2002 Chevrolet Impala Owner Comments

problem #5

Nov 092008


  • 83,000 miles


The contact owns a 2002 Chevrolet Impala. While driving 55 mph, the front headlights failed when the high beams were activated. The contact was able to restore the headlights by turning off the high beams. The contact called the dealer and was informed that the multi-function switch was possibly failing. The cost for repair would be $600. The contact called the manufacturer and was informed that no compensation would be provided because there were no current recalls. The contact was advised to have the vehicle inspected by the dealer. The failure mileage was 83,000 and current mileage was 84,000.

- 2060 South Morrison Road, MI, USA

problem #4

Nov 172006

Impala 6-cyl

  • Automatic transmission
  • 83,750 miles
2002 Chevy Impala headlights do not come on. Tail lights are ok. Manual switch does nothing. Both times the lights did not work, a couple days later everything was ok.

- Maple Grove, MN, USA

problem #3

Jan 242006


  • Automatic transmission
  • 61,350 miles
I was driving home from work around 7:30 pm on Tuesday on January 24, 2006, dark outside. I had my lights on bright and all of a sudden there were no lights. I did have fog lights on and I could still see them, but there weren't any headlights. I quick flicked the dimmer switch and they came back on. I've never experienced that before. However, when I talked to my mechanic the next day he said someone the week before experienced the same thing twice in one drive. The piece to replace this is quite expensive. I have not had it fixed yet, but I felt it should be reported. This happened once. Another item of concern is that my security light inside my car has been on for about 2 months. Every once in a while my car won't start on the first turn. Only once did I have to have it jumped. There is plenty of power as the lights and radio still work. My mechanic has tried replacing an ignition switch (I think), but the first time I started it didn't turn over and then it did, but the security light was still on. It's back in the shop today. The other person mentioned above has experienced this same defect. They also own an Impala. This has happened several times on my car. My mechanic cannot figure out what is wrong.

- Garretson, SD, USA

problem #2

Jul 012005


  • miles
Headlites go dim and then get brighter, this happens off and on, by themselves.

- Glendive, MT, USA

problem #1

Nov 152004


  • Automatic transmission
  • 45,700 miles
When changing the lights from high beam to low beam the lights go completely off. This happens intermittently. This has been reported to the manufacturer, however, the warranty on the vehicle has expired. The dealer replaced the headlight switch.

- Demopolis, AL, USA

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