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2002 Chevrolet Impala lights NHTSA complaints: Exterior Lighting:Headlights

NHTSA — Exterior Lighting: Headlights Problems

2002 Chevrolet Impala (Page 1 of 2)

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3.3

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
41,239 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Impala lights problems

lights problem

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2002 Chevrolet Impala Owner Comments (Page 1 of 2)

problem #37

May 102005

Impala

  • 36,000 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Chevrolet Impala. The contact stated that the headlights would become filled with water whenever it would rain. The headlight assembly was replaced and resealed yet the headlights continued to retain moisture. In addition, the contact stated that the high beam headlight would short out whenever the bulb was replaced. The directional signals would only operate intermittently. The vehicle was repaired. The current mileage was 51,000 and the failure mileage was approximately 36,000.

- Tflugerville , TX, USA

problem #36

Jun 052009

Impala

  • miles
The contact owns a 2002 Chevrolet Impala.the contact also owns a 2003 Chevrolet Impala. The contact stated while the vehicle was being driven the lights went off. The contact states he told his children to stop the vehicle and turn it off and after several attempts the lights came back on. The contact states the issue has happened numerous times. The contact had the vehicles repaired. The current and failure mileages were not available.

- Birmingham, MI, USA

problem #35

Dec 052007

Impala

  • 152,000 miles
The contact owns a 2002 Chevrolet Impala. The contact stated that while driving at night the headlights shut off and the turn signals failed to operate. The vehicle was taken to the dealer and they were unable to diagnose the failure. The dealer also stated that they could replace the headlight unit for $600 and the turn signal module for $400. The Chevrolet manufacturer was not notified. There are no warranties or recalls related to the headlights or turn signals. The failure mileage was 152,000.

- Allen, MI, USA

problem #34

Oct 122007

Impala 6-cyl

  • Automatic transmission
  • 45,000 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Chevrolet Impala. While driving various speeds at night, the headlights dim. The contact has to play with the dimmer switch in order for the headlights to illuminate again. The failure has been occurring for two years and provides poor visibility while driving at night. The vehicle was taken to a Chevrolet and a Chrysler dealer and they wanted to charge approximately $600 for the repair. The vehicle is no longer under warranty; therefore, the dealer stated that they would make the repair at the contact's expense. He believes that General Motors should pay for the repair due to the safety risk involved. The failure mileage was 45,000 and current mileage was 65,000. Updated 07/08/09 the headlights went out when the dimmer was used. The dealer stated the multi-function switch was failing internally. Updated 07/08/09.

- Zim, MN, USA

problem #33

Jan 172009

Impala

  • 115,000 miles
The contact owns a 2002 Chevrolet Impala. The contact stated that when she turns the ignition, it does not recognize the key. She has to wait 10-15 minutes to turn the ignition again before the vehicle starts normally. The failure has been occurring for approximately seven months. In addition, the headlights and instrument panel lights flicker while the vehicle is in motion. The security light also illuminates in the vehicle. The vehicle was taken to a private mechanic, who stated that the fuel pump needed to be repaired. The relay switches run through the fuel pump. Two new relay switches were installed at the contact's expense. The dealer stated that there were not enough complaints to issue a recall for this issue. The failure mileage was 115,000 and current mileage was 126,651.

- Sumter, SC, USA

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problem #32

Oct 152008

Impala

  • miles
The contact owns a 2002 Chevrolet Impala. The contact stated that the headlights fog up. The dealer charged $300 to remedy the issue, but the failure recurred. There were warning lights on the instrument panel that remained illuminated for a year; however, the warning light for the headlights remained dim. The current mileage was 45,000 and the failure mileage was unknown.

- Herndon, VA, USA

problem #31

May 272005

Impala

  • miles

A D V E R T I S E M E N T S

The contact owns a 2002 Chevrolet Impala. While traveling to jackson, fl., the contact was stopped by a police officer and was informed that her headlight was flickering. She took the vehicle to a local dealer in Florida and they informed her that the entire headlight housing on both sides of the vehicle needed to be replaced. The vehicle is out of warranty; therefore, the repairs would cost $1,000. The contact could not provide the failure mileage; however, she noticed that the failure has worsened over the past three years. The current mileage was 63,000.

- Oakman, AL, USA

problem #30

May 162007

Impala

  • miles
I have a 2002 Chevy Impala ls as of 05-16-08 the headlights blink on and off. On 05-18-08 they went completely out while driving at night. The following evening I only have high beam lights, no low beam. I can drive in low light or dark conditions. Local mechanic stated it was the multi switch on the steering column and the part was $300-$400 dollars. He stated that he has had many Impala customers with the same issue and he stated that it should be a recall due to the safety issue.

- Hyden , KY, USA

problem #29

Mar 092008

Impala 6-cyl

  • Automatic transmission
  • 138,000 miles
The contact owns a 2002 Chevrolet Impala. While driving various speeds at night, the exterior lighting of the vehicle would fail without warning. The lights would then spontaneously illuminate again. The dealer has not yet been notified and the vehicle has not been repaired. The contact researched the NHTSA website and discovered numerous complaints regarding this failure. The failure and current mileages were 138,000. Updated 04/21/08 updated 04/21/08

- Lakin, KS, USA

problem #28

Jan 042008

Impala 6-cyl

  • Automatic transmission
  • 98,879 miles
2002 Impala. Have a build up of water in both front headlights, this problem is on going for at least two years..very hard to see at night. High beams will not turn on with multi shifter and cruise control shuts off after a few minutes of use. Dealer states this is all normal. This last problems with cruise control is a new problem.

- Columbus, OH, USA

problem #27

Oct 162006

Impala 6-cyl

  • Automatic transmission
  • 30,000 miles

A D V E R T I S E M E N T S

The head lights on my 2002 Impala are getting water in them causing electrical and safety problems. Steam - moisture gather in the lights and we are not able to see the road. This ia a defect that is on every 2002-2003 Impala I have seen, GM refuses to replace or even recognize the problem, they and the dealer I purchased from said its not considered a defect unless it is a recall, I was told until a major accident happens that they will not consider it a safety issue. I told them when the lights get hot the water in the head lights turn to steam fogging up the lights preventing me from seeing the road when driving at night, they (the dealership) said well you should drive only during the day. This is also causing other electrical problems with turn signals not working sometimes and hazards not working not to mention having to replace a bulb everytime it gets wet. This happens all the time when we wash our car or get into bad weather. I believe this should be a recall... GM refuses to handle this problem until we have multiple fatal accidents around the country? not smart there are alot of people on our streets and highways that are being put at risk.

- Ontario, CA, USA

problem #26

Oct 172007

Impala 6-cyl

  • Automatic transmission
  • 66,200 miles
In reading NHTSA action number : PE06017 - I want to report that I have the same problem with my 2002 Chevrolet Impala - the headlights fail without prediction.

- Columbus, NE, USA

problem #25

Nov 292007

Impala 6-cyl

  • Automatic transmission
  • 65,800 miles
Headlights suddenly go out while driving at night. It is in at the dealer now for the second time in a week. This could kill or injure someone. I just purchased the car a month ago (2002 Chevrolet Impala).

- Piqua, OH, USA

problem #24

Jun 012005

Impala 6-cyl

  • Automatic transmission
  • 40,000 miles
The contact owns a 2002 Chevrolet Impala. The contact stated that she was unable to start the vehicle and the trunk and door locks failed to work. The dealer was unable to diagnose the cause of failure. The contact believed that the failure was caused by the anti-theft system. She has reprogrammed the anti-theft system. The failure has occurred approximately six times. The windshield on a clear day caused blurred vision. The dealer replaced the windshield, the failure did not continue. While driving 70 mph the headlights began to blink. The dealer was unable to determine the cause of the failure. The current mileage was 60,000 and failure mileage was 40,000.

- Canton, MI, USA

problem #23

Jan 152007

Impala 6-cyl

  • Automatic transmission
  • 40,000 miles
The contact owns a 2002 Chevrolet Impala. While driving at any rate of speed, the head lights would shut off without warning. The contact stated he would have to turn headlights from high to low, to get them to illuminate. The dealer stated that they have never heard of the failure. The failure mileage was 40,000 and the current mileage was 46,000.

- Robesonia, PA, USA

problem #22

May 102007

Impala 4-cyl

  • Automatic transmission
  • 112,000 miles
Headlamps and interior lighting appeared to have a short in them. Have been traveling at night at 55 mph and dimmed the lights for oncoming traffic when all lights except the fog lights completely went out. Continuous fiddling with switches finally made them come back on. Also, lights will not always come on at night without continuous fiddling with switches. Occurs 5 days out of 7 in every week.

- Bainbridge, GA, USA

problem #21

Aug 192006

Impala 6-cyl

  • Automatic transmission
  • 60,000 miles
- the contact owns a 2002 Chevrolet Impala. The headlights on the vehicle worked intermittently. If the dimmer switch is pressed the lights will turn on. The failure mileage was 60,000. The vehicle has not been diagnosed by a repair shop. The current mileage was 81,000 miles.

- Marshfield, WI, USA

problem #20

Feb 152007

Impala 6-cyl

  • Automatic transmission
  • 80,000 miles
2002 Chevrolet Impala ls. Headlights shut off while driving. They come back on when you activate the high/low beam lever. No accidents or injury have occurred. Took to dealer and was quoted $400-$600 to fix it. I have ordered a body control module to try to fix it myself.

- Brazil, IN, USA

problem #19

Jan 102007

Impala 6-cyl Diesel

  • Automatic transmission
  • 39,936 miles
- the contact has a 2002 Chevrolet Impala. The contact stated that when closing the hood it pressed the rubber above the headlights into the top of the headlights, and caused water to leak into the headlights. There was always water in the headlights which caused the headlights to be dim and not to perform at highest potential. Also, the contact stated that the paint was coming off of the turn signal due to the water. The headlights were becoming dimmer and dimmer. Update 4/9

- Elmira Heights, NY, USA

problem #18

Nov 212006

Impala 6-cyl

  • Automatic transmission
  • 29,207 miles
Headlights went out while driving at night. Flicking the high-beam switch restored the lights. I just looked in the ODI database & discovered a closed investigation (PE06017). It was pitch dark & raining outside, luckily I was in a rural area & no other cars around. I could have been killed. I'm glad to know you can restore lights by manipulating the multi-function switch but what if the driver doesn't know to do this! a recall is really in order, if for no other reason than to alert people to the potential risk so they know what to do if it happens.

- Barhamsville, VA, USA

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