Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
109,911 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Impala seat belts / air bags problems

seat belts / air bags problem

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2002 Chevrolet Impala Owner Comments

problem #2

Jun 302009


  • 180,122 miles


The contact owns a 2002 Chevrolet Impala. While driving approximately 70 mph, the air bag warning indicator illuminated on the instrument panel. The warning indicator dimmed once the vehicle speed was reduced. The warning indicator remained illuminated after the engine was turned off for a short period of time. The dealer was unable to determine the cause of the failure. The vehicle was taken to an independent mechanic on three separate occasions for the same failure, but there were no resolutions. The failure mileage was 180,122 and current mileage was 180,652.

- Soddy-Daisy, TN, USA

problem #1

Jan 022007

Impala 6-cyl

  • Automatic transmission
  • 39,700 miles
Dash indicator for airbag stays on. Dealer says computer module controlling airbag deployment defective and will not respond to diagnostics. Dealer says that control unit must be replaced at a cost of $557 parts and labor. GM will only pay for part, leaving consumer with responsibility for $225.

- Austin, TX, USA

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