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4.1

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
29,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Chevrolet Impala wheels / hubs problems

wheels / hubs problem

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2003 Chevrolet Impala Owner Comments

problem #2

Feb 202010

Impala

  • miles

A D V E R T I S E M E N T S

I had purchased four douglas brand tires from wal-mart model X-trac 2. over the past two years three (3) of the tires have had sidewall blowouts, two at highway speed, and one while parked. The dot number on the tires are pjx3011R3507. All three blowouts were preceded by a slow air leak that could not be found and all three had a catastrophic failure on a vertical line from the base of the tires tread, on the sidewall, to just above the bead. Also, in all three cases, there was not evidence of cord separation and bulging at the site of failure.

- Moses Lake, WA, USA

problem #1

May 212008

Impala

  • 58,000 miles
I bought 4 new tires at sears in wlilmington, N.C. last may, I have put less than 12,000 miles on these tires. Beginning in ;April of 08, I started to notice a low tire and proceeded to the station to pump it up. As I was putting air in the tire I heard air escaping and moved the valve stem and it was loose. I put enough air in it to get around the corner to the service station and he said it was the stem. I was trying to decide how I was going to afford a new tire and he said that he could replace the valve stem. He charged me $10. This happened about three weeks later and then again this week, May 21! three tires out of four have had the stems replaced. I have been driving over 40 years and have never had this happen to a tire, I didn't even know the stems could be replaced. I called sears and they told me to bring a receipt for fixing the tires and they would refund the money.

- Oak Island, NC, USA

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