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10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Chevrolet Impala body / paint problems

body / paint problem

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2004 Chevrolet Impala Owner Comments

problem #2

Apr 102007

Impala 6-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

- the contact stated that while driving the 2004 Chevrolet Impala with failure mileage 28,000 he noticed that whenever turning the steering wheel he heard a knocking noise. He took the vehicle to the dealer initially because he thought it was a steering problem. However, the technician told him that it had to do with the structure frame and members of the wheels. The contact stated that the technician replaced a rod on the tire, but it did not correct the failure. The technician told him that the vehicle was out of warranty, and that he would be responsible for the cost of all repairs. The contact already paid $150 in repair costs, and the failure had not been resolved. The current mileage was 30,000 miles.

- Extended Manchester, PA, USA

problem #1

Aug 312004

Impala

  • miles
Bought a 2004 from russ darrow group in madison wi. This car was a rental car we paid 19K for it and it has 30K miles on it. It shakes when driving over 50mph and the brakes are unreliable. The salesman cooericed us into this car, and we tried to rectify the matter within 48 hours, but they won't cooperate. There are 2004 cars with 0 miles for less money, that have not been in any accidents. The front end is out of allignment and it is unsafe to drive. It is a 2004 Chevy Impala. We want a different, safe car, we do not want this fixed. The payments are almost 500 per month for six years. There are three different mileage amounts on the papers and on the contract the odometer says 0 striken out. Please help. Thank you.

- Stoughton, WI, USA

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