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10.0

really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
115,267 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Chevrolet Impala lights problems

lights problem

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2004 Chevrolet Impala Owner Comments (Page 2 of 4)

« Read the previous 20 complaints

problem #46

Jan 082014

Impala

  • 135,000 miles

A D V E R T I S E M E N T S

Headlights went out while driving at night, hold dim/bright switch to have brights only, release switch to normal position, lights go out, normal clicking sound when engaging dim/brights not there.

- West Frankfort, IL, USA

problem #45

Jun 062013

Impala

  • 84,000 miles
I was driving down the interstate with my bright lights on and suddenly my headlights turned off. I reached down and pulled the headlight switch on thinking it was the day time driving lights, but they still did not turn on. In a panic I flipped the dimmer switch on the steering wheel and they came on. Since then I happened again with my brights about a month ago but happened 4 times last night, with my brights and dims, on my 6 mile drive home. I have owned dozens of cars in my life, most Chevrolet, and never had a failure of this magnitude while driving. This seems to be a serious failure and a huge safety concern for me as I have teenagers that drive my car and may not have be able to safely resolve an issue like this with out injury.

- Battle Creek, MI, USA

problem #44

Nov 042013

Impala

  • 210,000 miles
The contact owns a 2004 Chevrolet Impala. The contact was driving approximately 60 mph with the headlights activated when they suddenly failed. The contact attempted to use the high beams however, they also failed to illuminate. The vehicle was taken to a private mechanic where it was diagnosed that the multi-function switch needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 210,000 and the current mileage was 214,000. The VIN was not available.

- Albany, CA, USA

problem #43

Jun 042012

Impala 6-cyl

  • miles

A D V E R T I S E M E N T S

The heater completely stopped working but was finally able to get the passenger side to work (it has dual temp. Controls). The turn signals work just when they want to and the windshield wipers do the same. They just stop working with no warning what so ever. Have taken it to several different places to have it looked at but nobody can determine the cause of these problems. However, upon the research I've done since these problems began I've found I'm not the only one experiencing these same issues yet there has been no kind of recalls to fix it.

- Stearns, KY, USA

problem #42

Aug 032013

Impala

  • miles
Headlamps turn off while driving.

- Washington, DC, USA

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problem #41

Aug 022013

Impala

  • 205,000 miles
While driving on a rural and curvy road, my lights when out when I switched from my high beams to my low beams. I could not see for a few seconds and luckily the high beams came on when I used the multifunction switch to engage them. I am lucky that no one was coming because I was unable to see where I was going. The multifunction switch did not "click" like it typically does when I switch from high beams to low beams. Luckily no one was injured when I was driving but if this happens in the future to someone else there could be tragic results.

- New Weston, OH, USA

problem #40

Jul 072013

Impala 6-cyl

  • 130,000 miles

A D V E R T I S E M E N T S

We were driving our 2004 Chevrolet Impala this evening and have been having issues for the past month with the headlights. The dim lights would not work at all, only the brights worked. This evening, we smelled something burning and suddenly the multifunction switch was smoking and on fire. We shut off the car and waved the fire out, luckily we got out safe. We now have no headlights and had to have the vehicle towed. I have seen that this is a problem with many Impala and Chevrolet needs to take action. Someone could be injured in an accident due to their lights failing or get injured because their car starts on fire. It's a lawsuit waiting to happen.

- Willmar, MN, USA

problem #39

Jun 222013

Impala 6-cyl

  • 127,000 miles
On two separate occasions after dark my lights shut off. This caused a panic as I was in city traffic and could not see. My lights were on the dim mode. I discovered I could make them come back on if I used the multifunction lever to change to bright lights. I'd then switch back to dim and the lights would work for 60-120 seconds and then go out. Once again I would go through the whole process with the same result. After my second night of this happening I decided to check their inner net. I had noticed there were 26 complaints relating to the 2004 multifunction lever. I had a car load of people the first night and by the grace of god I did not hit another car. The multifunction selector lever needs to be recalled on 2004 Impala before someone is killed or seriously hurt. If nothing else I think General Motors should replace the part when reported malfunctioning at their cost.

- Drexel, MO, USA

problem #38

Jul 122012

Impala 6-cyl

  • 218,000 miles
Last July the dash lights and interior panel lights stopped working. They could be made to work intermittently by wiggling the headlamp switch and / or banging on the instrument panel. Last night my son was driving home at approximately 9:30 pm on a 4 lane secondary road at approximately 45 mph in moderate traffic and all of the headlamps went out with no warning, leaving him unable to see the road ahead. He ran over a curb, but was able to maintain control of the vehicle and bring it to a stop in a nearby parking lot. He and his passengers (2) were very shaken emotionally. The car was left there overnight. When it was picked up during the daylight hours today, the headlights were working again. After driving it home and turning the headlights on and off manually, they quit again. They could be made to work intermittently by wiggling the dimmer switch / turn signal lever on the steering column. I called the Chevrolet dealership nearby and was told that this was a common problem and the part was over $500. I believe this to be a severe safety problem if this is common to these vehicles, as my son and his passengers could have been seriously if not fatally injured had the circumstances been different.

- Travelers Rest, SC, USA

problem #37

Jan 212013

Impala 6-cyl

  • 150,000 miles
While driving at night with the high beams on, the headlights and instrument lights suddenly go dark. Manipulating the high/low beam switch on the steering column caused the lights to turn on again. This condition has happened several times and occurs without warning. It is a very dangerous situation.

- Whitewater, WI, USA

problem #36

Dec 012011

Impala

  • 90,000 miles

A D V E R T I S E M E N T S

When applying the bright headlights, all exterior and dash lights go out. Very scary! when operating switch again lights return, but have dim headlamps only. This has happened several times. Now only drive with dims on until I can afford the repair. Not safe!

- Old Appleton, MO, USA

problem #35

May 152012

Impala 6-cyl

  • 125,000 miles
In May 2012 my headlights on my car started to not come on when needed. Then they would come on 10-30 minutes after the car was started. The headlights started "flashing" while the car was driving. The headlights went completely out after about a month. I have had the dimmer switch replaced, and the lights are not working at all now. The bright barely come on and I have to hold the stick down the whole time I want to use them. Sometimes if I need to drive a night I use the fog lights which have recently decided not to work at all. This is the worst car I have ever owed. I have had plenty of issues with this car on other issues.

- Sharpsville, IN, USA

problem #34

Jun 152011

Impala

  • 73,000 miles
The contact owns a 2004 Chevrolet Impala. While parked, the contact noticed that the headlights were not functioning. The failure occurred intermittently. The vehicle was taken to the dealer for a diagnostic test. The technician stated that the module in the turn signal assembly would have to be replaced. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 73,000.

- Oak Harbor, OH, USA

problem #33

Dec 232011

Impala 6-cyl

  • Automatic transmission
  • 95,000 miles
The contact owns a 2004 Chevrolet Impala. The contact was driving approximately 40 mph with the headlights activated and suddenly without warning the headlights stopped illuminating for a few seconds. The same malfunction recurred on three separate occasions. The vehicle had not been diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 95,000. Updated 03/14/12 the multi-function switch was replaced at a cost of $ 495.78

- Staples, MN, USA

problem #32

Oct 192011

Impala 6-cyl

  • 102,000 miles
Turn signals come but do not blink. Hazard signal comes on but does not blink.

- Scottsboro, AL, USA

problem #31

Dec 162009

Impala 6-cyl

  • 125,000 miles
Security light comes on while driving after car is turned off it wont start unless I turn on the ignition switch and let it sit for 20 minutes then the car will start. Turn signals lights rarely works properly and the check engine light stays on I've made the repairs under the codes and the check engine light is still on this is dealing with the emission testing.

- Belleville, IL, USA

problem #30

Aug 192011

Impala 6-cyl

  • 134,410 miles
My husband was driving at night at approximately 55 mph, with my dim headlamps on. Without any warning the headlamps went out, he went off the right side of the road way to avoid any problems. After checking he did have high beams and fog lights yet. He proceeded home on high beams. The low beams never have come back on.

- Swanton, OH, USA

problem #29

Jun 012011

Impala

  • 115,000 miles
The turn signals stop working for no reason. Both right and left turn signals will just not work. I found a temporary fix on a car forum on the web. If you turn the hazard light switch on and off a few times then the turn signals will work again for awhile. At first it happened only occasionally. Now it is happening on a daily basis. And you don't find out until you are going to make a turn or switch lanes on the highway. I found so many complaints about this problem on the car forums to indicate to me that mine is not an isolated problem. This is the second electrical complaint I've had to make on this car. The other problem was with the speedometer and other gauges not functioning which required a very expensive fix.

- Baltimore, OH, USA

problem #28

Aug 022010

Impala

  • 100,000 miles
The contact owns a 2004 Chevrolet Impala. The contact stated that while driving 40 mph, the headlights failed sporadically. The contact mentioned that the were replaced as a temporary remedy but it failed to repaired the problem. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure but did not offer any assistance since the vehicle was no longer under warranty. The vehicle was not repaired. The failure mileage was 100,000 and current mileage was 200,000.

- Clayton , NC, USA

problem #27

Jun 022011

Impala 6-cyl

  • 200,000 miles
Roughly around 2 1/2 to 3 years ago, I was driving across a levee when my headlights went completely went out-the lights came back on the next day. Then again 2 days later went completely out, therefore, I had the dimmer switch replaced. 2 months ago my headlights went out again. This time when they came back on, they only worked on bright. I cannot dim my lights and have been pulled over twice-once by a state trooper and another time by the local police department.

- Brownsville, TN, USA

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