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pretty bad
Typical Repair Cost:
No data
Average Mileage:
74,375 miles
Total Complaints:
8 complaints

Most Common Solutions:

  1. manufaturer should fix it (4 reports)
  2. not sure (4 reports)
2004 Chevrolet Impala windows / windshield problems

windows / windshield problem

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2004 Chevrolet Impala Owner Comments

problem #8

Jan 012014

Impala SS 3.8L

  • Automatic transmission
  • 200,000 miles


went to fix another problem w car and kneeled down on passenger side and knee got soaked, found huge puddle under carpet took carpet out and water was just draining out. Still workn on solution but not cool cause of wires that just lay on pass side floor

- , Tacoma, WA, USA

problem #7

Dec 052009

Impala V6

  • Automatic transmission
  • 60,000 miles

When there is a heavy rain the passenger side floor floods several inches. Understand it is because of some filter at the windshield on passenger side. Have never heard of this with any other car other than an Impala a friend owns and has same problem with.

If I ever even think of buying another Chevrolet I hope they lock me up.

- , La Place, LA, USA

problem #6

Aug 262009

Impala V6

  • Automatic transmission
  • 90,000 miles

I had my windshield replaced, and about month after my temperature gauge started acting funky... like reading upside down, or start the car and the needle would be in the red, and at time the speaker would make static sounds even when the car was off (& no cell phone was placed near the speaker).

Long story short standing water in the car at times typically noticed after I parked and standing water was only noticeble after serveral days of rain, or heavy rain. Typically on a light rain you would never notice the issue unless you felt the carpet under the mat's.

I have also seen alot of other reports about water in cars... and have learned that is can also be caused by a plugged AC drain line, but that water typically only stays on the passenger side, so check your carpet and see where on the floor you are finding moisture.

The company that replaced my window is picking up this tab.

Update from Sep 14, 2009: The glass company stopped out and they found the weather strip that was supposed to sit over the top of the cabin air filter had fallen down, so they glude it back in place. They felt this would resolve my issue, so they did not replace the window yet. I waited 30+ hours for the glue to cure, and then checked with a garden hose and found that water was still leaking into the vehicle.

The windshield has yet to be replaced.

The car is scheduled to go into the dealer this evening.

- , St Louis Park, MN, USA

problem #5

Oct 012007

Impala V6

  • Automatic transmission
  • 75,000 miles


I must add my complaint in with the rest regarding the passenger front side. The water started dripping out of the speaker at the bottom of the door, drained down onto the floor and it has flooded so many times I can't even count any more.

I've had it to the dealership who wanted to charge us an arm and a leg to take it apart and "try" to fix the leak. They told us it was probably the "cowling". So we ordered a new cowling and installed it ourselves.

It made no difference at all. Then I had a new windshield put in it. That didn't stop the leak either. You can see where it drips down the inside of the door from about the windshield level, runs down the inside of the door and drips out the speaker.

I'm really sick of it. I've even gone as far as dabbing fresh blobs of pitch into areas trying to block the water flow, to no avail.

Frustrated and soggy in Oregon!

- , Boring, OR, USA

problem #4

Feb 012009

Impala LS Vg

  • Automatic transmission
  • 68,000 miles

I am having the exact same problem. I get a good 2 inches on the passenger side as well. I try to keep the water off the floor but now it is beginning to damage the floor. Chevy should really fix this problem.

- , Chicago, IL, USA

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problem #3

Aug 102006

Impala 3.4L V6

  • Automatic transmission
  • 12,000 miles

The first time I left the car out overnight in a heavy rainstorm, I came out in the morning to find about 4 inches of water in the car with all the windows closed tightly. I bailed it out and took it right to the dealer. It turned out to be a sunroof window drain hose that was kinked during factory installation. It was fixed under warranty, and the carpet padding was replaced.

- , Patchogue, NY, USA

problem #2

May 212008

Impala LS 3.8L

  • Automatic transmission
  • 48,000 miles

my passenger windows leaks during a good rain, there is nothing wrong with the sealant around the window it has to be coming from under the hood , during a light rain it will not leak but during a heavy rain i will get 2 to 3 inch puddle on the passenger floor board

- , Big Lake, MN, USA

problem #1

Feb 252007

(reported on)

Impala V6

  • Automatic transmission
  • 42,000 miles

Our 2004 Impalas passenger side window started leaking for no apparent reason. When we brought it back to Performance Chevrolet on Hempstead Turnpike. in East Meadow where we bought it only 2 years ago. They wanted to charge us to fix a problem FIRST that's a manufacture defect. SECOND they told us that other Impalas were brought in for the same reason. We have bumper to bumper coverage but OF COURSE this was not covered. GIVE ME A BREAK! Why should we have to pay anything? I want Performance Chevrolet to fix my car and get reimbursed by The MANUFACTURER!

- , Massapequa Park, NY, USA

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