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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
66,188 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Chevrolet Impala seat belts / air bags problems

seat belts / air bags problem

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2010 Chevrolet Impala Owner Comments

problem #11

Jun 052014

Impala

  • 93,000 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Chevrolet Impala. The contact stated that the service air bag warning light illuminated. The vehicle was taken to the dealer on four separate occasions where it was diagnosed that the passenger side seat belt tensioner, and the driver and passenger side seat wiring needed to be replaced. The vehicle was repaired three times, but the failure recurred. The manufacturer was notified of the failures. It was unknown if the VIN was included in NHTSA campaign number: 16V507000 (air bags, electrical system). The failure mileage was 93,000.

- Moorhead, MN, USA

problem #10

Jul 012014

Impala

  • 63,000 miles
The contact owns a 2010 Chevrolet Impala. While operating the vehicle, the service air bag sensor light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the front passenger seat belt petitioner sensor was faulty. The sensor was replaced, but the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 63,000.

- Baltimore, MD, USA

problem #9

Jul 202010

Impala

  • 3,000 miles
The contact owns a 2010 Chevrolet Impala. The contact stated that the air bag warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the pretensioner failed, which could cause the air bag not to deploy. The vehicle was not repaired. The manufacturer stated that the VIN was not included in the recall for the defective component. The NHTSA campaign number was unknown. The approximate failure mileage was 3,000.

- Laurel, MD, USA

problem #8

Apr 272015

Impala 6-cyl

  • 56,000 miles

A D V E R T I S E M E N T S

The driver seat belt is sticking and will not latch. If you do get it to latch it will unlatch with the slightest movement. I took the vehicle to the dealership to have it looked at. They told me the technician was unable to get the latch unstuck. They told me it was a faulty mechanism and that it would need to be replaced, but they do not just replace the latch, they would have to replace the latch and the entire seat belt assembly with the tensioner. However they did not have this item in stock and they would have to order it and I would have to bring the vehicle back for the repairs. In the mean time I am driving with a faulty seat belt that is not only a safety issue but a legal issue. I must wear my seatbelt - it is the law. But unfortunately it will not latch.

- Tinley Park, IL, USA

problem #7

Feb 232015

Impala

  • 52,582 miles
The contact owns a 2010 Chevrolet Impala. The contact stated that the vehicle was repaired under NHTSA campaign number: 10V48000 (seat belts); however, the failure recurred. The seat belt anchor became detached. The vehicle was taken to the dealer. The technician confirmed the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 52,582.

- Manassas Park, VA, USA

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problem #6

Nov 282014

Impala 6-cyl

  • 72,558 miles
To whom it may concern: I am writing this letter on behalf of my parents for the great abuse that has been done to them. About 3 years ago they were really excited because for the first time in there life after living here for close to 40 years they would have bought a car from a dealership! a fairly new car, first car from a local Agency in madera. The name of the dealer: Madera Chrysler Jeep Dodge. They sold my parents a defective from the beginning. They knew about the recalls since 10/13/2010 and 05/25/2010 this was before they even purchased the car 11/26/2011. They are doing unlawful sales to vulnerable poor customers and are not in compliance. According to General Motors it is and was completely the car dealerships responsibility to fix these recalls (please see attached list of recalls). Their solution is to well purchase a new car from them. They still have our car and have made no intent to fix it. Please help us put a stop to this bad and corrupt sales manager who takes advantage of hispanic latinos who don?T read or speak spanish. There are many families at risk who might buy a car that is defective and there can be a horrible catastrophe or death. Sincerely, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Madera, CA, USA

problem #5

Aug 172014

Impala 6-cyl

  • 130,000 miles

A D V E R T I S E M E N T S

While driving at night speed 55 mph all the instrument gauges went to zero nothing was registering at all this happened several times while driving. It happened several times after that for the next 2 months. Then it would not start. Had to tow to dealer.

- Upper Marlboro, MD, USA

problem #4

Sep 202014

Impala 6-cyl

  • 80,000 miles
Car was hit on front drivers corner and front end. Car shut off and no air bags deployed.

- Sweetwater, TN, USA

problem #3

Sep 072014

Impala 6-cyl

  • 27,000 miles
Driver and passenger seat belts have cuts in the out side edges. Seems to be caused by the re-tractor mechanism as the cuts are inside the door pillars when they are retracted. Has this happened on any other Impala and what should we do?

- Toledo, IA, USA

problem #2

May 192014

Impala 6-cyl

  • 55,927 miles
Potential defective seat belt assemblies causing airbag lights to come on and off intermittently when the seats are moved forward and backwards. Local repair shop performed diagnostic test and the code displayed led them to the passenger side air bag. Within a day of the repair the light came back on but went off and has not illuminated since. I have contacted GM (case # sr # 71-13111-46047) and they have refused to assist stating there are no recalls for this issue for the Impala and will not reimburse me since I used a local repair shop and not a GM dealership. I believe this is a defective seat belt assembly that GM has installed in Chevy Impala?S and they refuse to take ownership. Their track record with faulty parts and failure to recall unsafe vehicles has been proven. I feel this is a serious safety concern and I am asking the ntsb look into this matter.

- Abilene , TX, USA

problem #1

Nov 012013

Impala 6-cyl

  • Automatic transmission
  • 95,000 miles
The contact owns a 2010 Chevrolet Impala. The contact stated that the front passenger seat belt failed to restrain the passenger and allowed them to move forward and hit his forehead on the eye glass holder located on the sun visor. The manufacturer informed the contact that the VIN was not included in NHTSA campaign number 10V480000 (seat belts). The vehicle was not repaired. The failure and current mileage was 95,000....updated 03/07/14 the consumer stated the seat belts had to be pulled, in order for them to lock in. Updated 03/13/14

- Athol , MA, USA

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