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10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
16,515 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Chevrolet Impala steering problems

steering problem

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2014 Chevrolet Impala Owner Comments

problem #14

Aug 262016

Impala

  • 70,000 miles

A D V E R T I S E M E N T S

The contact owns a 2014 Chevrolet Impala. The contact stated that the vehicle was previously repaired per a recall pertaining to the steering; however, the vehicle was still experiencing the same failure. While leaving the dealer, the power steering failed. The manufacturer was notified of the failure and no additional repairs were made to the vehicle. The NHTSA campaign number was unknown. The failure mileage was 70,000.

- Shreveport, LA, USA

problem #13

Jul 142016

Impala

  • 72,000 miles
The contact owns a 2014 Chevrolet Impala. While driving 25 mph, the power steering seized and the driver lost control of the vehicle and crashed into a fire hydrant. The power steering warning light illuminated. The vehicle was not able to restart. The front bumper was fractured. There were no injuries sustained and a police report was not filed. The vehicle was taken to the dealer, but was not diagnosed or repaired. The VIN was excluded from NHTSA campaign numbers: 14V450000 (steering) and 14V409000 (steering). The failure mileage was 72,000.

- Houston, TX, USA

problem #12

Jul 032016

Impala

  • 26,700 miles
On July 3, 2016 I was traveling on a road (hwy 620 in lakeway tx) on a curve at around 50-55 mph and the power steering went out.

- Austin, TX, USA

problem #11

Oct 022015

Impala

  • miles

A D V E R T I S E M E N T S

The contact owns a 2014 Chevrolet Impala. The contact stated that there was a random progressing failure in which the steering wheel seized without warning. The contact had to turn the vehicle off and back on to reset the computer. The vehicle was taken to a dealer for diagnostic testing. The VIN was not included in NHTSA campaign numbers: 14V450000 (steering) and 14V409000 (steering). The manufacturer was notified of the failure and provided no remedy. The VIN and failure mileage were not available. Updated 01/27/16

- Wellsville, PA, USA

problem #10

Oct 062014

Impala 4-cyl

  • 3,200 miles
At highway speeds from 45-70mph on both straight, smooth pavement and on wide sweeping curves, the steering "freezes" and requires a turn of the wheel to regain control. This "freezing" feels like the steering is stuck in a notch, or certain position. This has occurred on slippery conditions at lower speeds (42 mph) and the effort to correct the steering resulted in an over-correction on the slippery road surface causing the car to slide into the oncoming lane. The Chevrolet dealer says they "can't duplicate the condition." The first time the condition was observed, the temperature was in the 60S. It is more frequent when the temperature is 20-35 degrees. With 8600 miles as of 4/6/15, the condition persists more frequently.

- Saint Ignace, MI, USA

problem #9

Sep 032014

Impala

  • miles
On 9/3/14 a new Chevy Impala vehicle was leased to me while under A7/23/14 open recall for power steering. I understand that this is illegal and the transaction is not legal. Please advise.

- St Albans, NY, USA

problem #8

Nov 152014

Impala 6-cyl

  • 9,400 miles

A D V E R T I S E M E N T S

Driving under normal highway conditions the power steering suddenly stopped functioning and the "service power steering" message displayed on the dash. I pulled the vehicle off at the next exit and turned the engine off. When restarted the power steering returned as I assume the software rebooted. The power steering recall has been performed on the vehicle prior to this incident. This is the first time it has happened and the dealer cannot find the issue thus making the vehicle unsafe to drive in my opinion especially since I have 16 year old daughter learning how to drive. If she had been driving when this incident happened I highly doubt she would have been strong enough to maneuver the car.

- Herndon, VA, USA

problem #7

Sep 192014

Impala 6-cyl

  • miles
Vehicle sold/leased on 9/3/14 with open recalls the consumer stated two weeks after purchasing the vehicle, it had to be towed due to a malfunctioning parking brake, which was recalled. On November 16,2 014, he received a recall notice regarding an issue with the power steering. The dealer claimed the power steering had already been performed. The consumer was then provided proof, the recall had not been performed. Updated 06/10/15. Updated 08/22/16.

- St Albans, NY, USA

problem #6

Oct 302014

Impala

  • 527 miles
The contact owns 2014 Chevrolet Impala. The contact received a notification for NHTSA campaign number 14V541000 (brakes). However, the parts needed were not available. The dealer was contacted and advised the contact that the parts would not be available until February. In addition, the contact stated that while driving at an unknown speed, the power steering failed and when engaging the brake the vehicle hesitated and lunged forward. The vehicle was not repaired. The failure mileage was 527.

- Rochesdter, NY, USA

problem #5

Aug 252014

Impala

  • miles
The contact owns a 2014 Chevrolet Impala. The contact received a recall notice for NHTSA campaign number: 14V450000 (steering). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Nashua, NH, USA

problem #4

Sep 092014

Impala

  • 15 miles

A D V E R T I S E M E N T S

The contact owns a 2014 Chevrolet Impala. While driving at least 45 mph, the vehicle vibrated violently and made it difficult to control. The vehicle was not repaired and the manufacturer was not notified. The failure mileage was 15.

- Detroit, MI, USA

problem #3

Aug 012014

Impala

  • 9,000 miles
The contact owns a 2014 Chevrolet Impala. The contact stated that while driving 35 mph, the power steering failed. The steering wheel became hard to maneuver. The vehicle was towed to a dealer, who replaced the steering rack and pinion. The manufacturer was not notified of the failure. The approximate failure mileage was 9,000.

- Bellville, OH, USA

problem #2

Jul 032014

Impala

  • 29,000 miles
The contact owns a 2014 Chevrolet Impala. The contact stated that while making a rapid left turn, the steering wheel seized causing the contact to crash into another vehicle. The contact also stated that the power steering warning light illuminated and a chime sounded. A police report was filed. The contact sustained a burn from the air bag deployment and did not require medical attention. The contact was able to drive the vehicle from the crash. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 29,000.

- Greensboro, NC, USA

problem #1

Nov 212013

Impala

  • 11,368 miles
At 55 mph on a slippery right hand side curve (speed limit is 65 mph) vehicle under-steered and lost traction completely, without touching the brakes, it started to slow down and skidded to the outside of the curve (to the left). I tried to get it back to the driving lane, it started to skid laterally to the right and slowed down until it hit a reflector post on the edge of the right lane and stopped. Vehicle information on the dash board read "ice detected...". although the damage on the right door was a very minor dent, the car deployed all 4 head curtain airbags and 2 right side airbags, engine was shut down and front seat-belts were stuck. Few minutes later, the engine ran normally with the "ice detected.." message still on. It seems that the airbags sensors were activated for no required reason for a minor dent on the door. Also, the stability and the faulty braking system might be of a great safety issue on this vehicle.

- Laramie, WY, USA

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