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hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
133,238 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Malibu fuel system problems

fuel system problem

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2002 Chevrolet Malibu Owner Comments

problem #5

Jan 052015


  • 125,000 miles


The contact owns a 2002 Chevrolet Malibu. When the driver turned the ignition to the on position, the vehicle did not start. The vehicle was examined by an independent mechanic while at the contact's residence who diagnosed that the fuel pump failed and needed to be replaced. The vehicle was repaired, but the failure recurred numerous times. The vehicle was later taken to a dealer where the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000. The VIN was unavailable.

- Belvidre, IL, USA

problem #4

Apr 192015

Malibu 6-cyl

  • 166,600 miles
This is the second report I have had to make about a problem with my 2002 Chevy Malibu. I went to start my car yesterday and the car would not start and instead would just crank. After reading in my owner's manual that the passlock anti-theft system in the car needed to be reset, I had to sit with my car key in the on position for 10 minutes; then I turned my car off and my car started fine. I just had my car towed last week to a dealership where they found nothing wrong with it because I did not know about this problem. If you do a simple internet search anyone can see this is a flaw in the 2002 Chevy Malibu and other years of this same make and model. I do not always have time to wait the 10 minutes to reset this problem and am afraid it is only going to get worse and worse. In the event of an emergency what would I do if my car wouldn't start and I had to get somewhere urgently. I wish this organization would do something about this major problem because some hard working americans cannot afford to be late or miss work because of a flaw in our car's design.

- Peoria Heights, IL, USA

problem #3

Apr 152015


  • 166,500 miles
I tried to start my car yesterday morning after having it only sit for an hour when the car would crank but not start. It seemed as if the car was not getting fuel and less than 3 weeks ago had a new fuel pump fixed on it because of this same issue. As I stated before, the car would crank but not start. I had it towed to the local Chevy dealership and they were unable to find anything wrong with the car and had it starting and running every time they tried to diagnose the problem. After doing research online, it appears this is a common problem with Chevy Malibu's as it deals with an error in the anti-theft device for the car and deals with the passlock system. This is an inconvenience for owners of Chevy Malibu's and is such a common problem it needs to be fixed by the manufacturer or this vehicle.

- Peoria Heights, IL, USA

problem #2

Oct 252013


  • 80,000 miles
Both part of my gas tank and my computer have same issues as thousands more where the alarm shuts the car off while you are driving.

- Laurel Hill, FL, USA

problem #1

Aug 032012

Malibu 6-cyl

  • 128,090 miles
I walked out the door ready to go to work got in the car turned the key it would not start. So first I had to wake someone up with a phone call because this is our only car. Got a ride to work late and called the place where I am buying this car for them to tow it two miles to there shop and charge me seventy eight dollars. I get the call from them saying its the fuel pump(another common unnecessary fix that you here repeat over and over. He also said the antitheft light was on and that I somehow demagnitized the key(wasn't possible because I was given a all silver key no chip in it) so that cost almost a extra hundred for the after im riding almost fine torque could be more V6ish but I digress Tuesday Sep 4 2012 not a month later it doesn't start again, and again on my way to work. This time I had it towed and by the time it made it to the mechanic its was starting fine. I don't make enough money to continuously worry about this obvious widespread problem with GM vehicles made from 99-05. If whoever reads this types in my car wont start 2002 Chevy Malibu, and just read the different peoples story's and see videos. In conclusion GM must recall these vehicles and fix these problems. Im a long time GM supporter of there american made cars and trucks. I've owned a 1989 Cadillac biaritz, 1999 Chevy surburban, and now this 2002 chevey Malibu.ive been lucky I read about a guy whose antitheft acted up while he was driving with his child. Recall and save lives and headaches.

- Vero Beach, GA, USA

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