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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
64,636 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Malibu steering problems

steering problem

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2002 Chevrolet Malibu Owner Comments

problem #11

Oct 152015

Malibu

  • 120,000 miles

A D V E R T I S E M E N T S

Vehicles rack and pinion rusted off from the front cradle while driving the vehicle. I was lucky to not get into an accident. There seems to be a lot of problems like this one with the Malibu's that I have read.

- Victor, NY, USA

problem #10

Oct 092014

Malibu

  • 90,000 miles
Unable to steer turn wheel right car kept going foward.

- Excelsior Springs, MO, USA

problem #9

Sep 262012

Malibu 6-cyl

  • miles
2002 Chevrolet Malibu. Vehicle has been recalled because of the key ring is carrying added weight and the vehicle may go off the road. Also, the power steering rack and lines were replaced.

- North Chicago, IL, USA

problem #8

Dec 032013

Malibu 6-cyl

  • miles

A D V E R T I S E M E N T S

I wanted to submit my complaint after receiving a recall letter about my former car. In December of 2013 I was driving on the road after it had rained. I lost control of the vehicle. Car went off the edge of the road. Was unable to control car through steering or braking. We slid down the hill fishtailing. Rear end hit signs which sent me into a spin and shattered the rear window. Front of car was stopped by several trees- cracking windshield/crushing front end. Deploying air bags. Car was totaled. My two children in the back seat had seat belt burn and cuts from glass. I had multiple bruises, cuts, burn from seat belt. Hit head and briefly lost consciousness. As a result it aggravated my chronic pain condition.

- Newnan, GA, USA

problem #7

Aug 272014

Malibu 6-cyl

  • 74,000 miles
As I was getting off an exit from the highway the car shut off and steering became hard. I let the car roll into the right lane where I could stop and turn the key to start the vehicle. The vehicle started immediately, steering was very hard. I took the car to a mechanic and the found that the power steering pump had to be replaced and the rack N pinion steering had to be replaced. One week later I drove the car to go to the beach with my dad and as I was driving the car seemed fine. When I stopped at a light the engine shut off again. Once again I drove to the mechanic the next day and when he put the computer to the car it showed that the #4 coil was malfunctioning. Thankful that I am careful and defensive driver. This situations are quite scary. I owned a Kia sephia for since 2005 and never did I experience what I have been experiencing with this Malibu.

- South Richmond Hill, NY, USA

problem #6

Dec 012013

Malibu 6-cyl

  • 136,000 miles
When driving the car it may stall, (and it has many times) which causes failure of power steering and brakes. The car also won't always start. You can turn the key but the dashboard lights don't come on, if they don't the car will not start. Also the battery won't keep a charge, unless you start the car and let it run at least every 2 days.

- Dover, DE, USA

problem #5

Apr 042014

Malibu 6-cyl

  • 69,000 miles

A D V E R T I S E M E N T S

Vehicle front end shakes/wobbles severely when under hard braking situations down hill. Loud low rumble noise and pedal vibrations are evident. Shaking and wobbling is present through vehicle steering wheel requiring more strength and directional corrections to steer and guide the vehicle properly. Down hill braking could be severely impeded in normal driving or while towing a trailer. Panic stops and light braking situations on level ground are normal straight and true. Brake fluid level check okay and is clean. ABS system operating normally. Parking brake operating normally. Vehicle brake system and ABS warning lights check okay. Vehicle has 4 new tires mounted and balanced on original factory rims. Tires are sized and inflated to vehicle manufacturers specifications. Cold tire pressure 29 psi in front and 26 psi in rear. Front left and right rotor surfaces are smooth and within normal specifications. Vehicle diagnosed as having warped front rotors. Front rotors appear to warp prematurely under normal load. Vehicle has had front rotors repaired and or replaced 3 times. Has been suggested that front rotors are not large enough to handle the size and capacity of the vehicle. Vehicles with the six cylinder engine option displace more weight upon the front axle creating excessive heat and wear on undersized disc brakes. Vehicle presented with 69,000 original miles.

- Corning, OH, USA

problem #4

Feb 282014

Malibu

  • miles
I was driving my vehicle at 35 mph when I went over a small pot hole on father hurley blvd. My right knee smashed against my key ring on the front dash area. Thee car lost immediate power. I could not accelerate or steer my vehicle. I had to slowly coast over to the side of the road until I came to a complete stop. Vehicles around me had a difficult time avoiding me since this event happened as I was approaching a lane merging with mine as they exited a major freeway. When the vehicle had completely stopped I put on my hazard lights and put it in park. I noticed that the key was not fully engaged in the ignition so I pushed it all the way back into the ignition and turned the key over. The car immediately started up and I was able to drive home safely. This is the 3rd time an event like this (where my knee has bumped up against the key ring and the car lost power) has happened in my history of owning this vehicle.

- Lovettsville, VA, USA

problem #3

May 172009

Malibu

  • 94,000 miles
The contact owns a 2002 Chevrolet Malibu. The contact has had to have repairs performed on the vehicle ever since the time of purchase. She lost control of the steering while driving various speeds. Two mechanics stated that the steering rack was defective. The contact put 18,000 miles on the vehicle within two years. The failure mileage was 94,000 and current mileage was 110,000.

- Pittsburgh, PA, USA

problem #2

Oct 012008

Malibu

  • 30,000 miles
The contact owns a 2002 Chevrolet Malibu. While leaving the highway at an unknown speed, the contact noticed that the turn signals failed. The failure has occurred several times. The vehicle was taken to the dealer, but they could not determine the cause of the intermittent failure. The dealer replaced the upper and lower head gasket seal, but the failure was not corrected. The rack and pinion failed and was replaced in 2006 and again in October of 2008. The failure mileage was 30,000 and current mileage was 52,300.

- Schenectady, NY, USA

problem #1

May 232006

Malibu 6-cyl

  • Automatic transmission
  • 98,000 miles
Hearing popping noise in the front suspension whenever you make a turn in the vehicle and the rear stabilizing bar is bad. Back end swings.

- Lake Charles, LA, USA

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