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10.0

really awful
Crashes / Fires:
25 / 0
Injuries / Deaths:
11 / 0
Average Mileage:
66,277 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Chevrolet Malibu steering problems

steering problem

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2004 Chevrolet Malibu Owner Comments (Page 30 of 33)

« Read the previous 20 complaints

problem #63

Sep 132004

Malibu 6-cyl

  • Automatic transmission
  • 2,750 miles

A D V E R T I S E M E N T S

On 4 occasions during the past week the power steering feature failed while car was in operation. This could have caused collisions. Ea04018_cat

- Satellite Beach, FL, USA

problem #62

Sep 112004

Malibu 6-cyl

  • Automatic transmission
  • 5,720 miles
Our 2004 Chevrolet Malibu lt (V6, loaded with all options except for onstar) has between 5500 and 6000 miles on it now. Recently, my wife reported an issue with the steering wheel brating "nervously" while idling in line to drop my daughter off to school. This vibration / movement did not actually move the wheels, and she returned home safely.the problem was intermittent, but one morning as she prepared to leave, she noticed the vibration problem again, and wishing to show it to me, called me to the garage. I witnessed the palsy-like movement of the steering wheel and again noted that the tires didn't move with the wheel. After this occurred, I returned to the house (making a note to myself for our next visit to the dealership's service department). Less than five minutes later, I heard a knock at the door, which turned out to be my 8 year old daughter (who had gone with my wife). She told me that the steering had "broken" and that my wife was trying to maneuver the car back to the house. I went out to the end of the drive, to find my wife attempting to fight to get the car back onto our street. I stopped her, took over the car, turned off the ignition, then restarted the car. This restored the power steering, at which point I parked the car in the garage, and the wife took our other vehicle. I had already read of this issue on several bulletin boards around the web, and my car is a relatively early 2004 build Malibu. However, there has as yet been no official recall from Chevrolet, and as I see that there is an ongoing investigation by the NHTSA into this issue, I felt I should report yet another instance of the same problem as was experienced by the other 8 drivers mentioned by the investigation. I consider the twitching steering wheel to be a single failure, and combined with the actual loss of power assist once so far, have indicated 2 failures. My car is currently scheduled to be looked at by the local dealership later today. Ea04018_cat

- Old Fort, NC, USA

problem #61

Sep 072004

Malibu 4-cyl

  • Automatic transmission
  • 4,440 miles
Vehicle 3 times would not start. Took into dealer and was told they could not find anything. On 9/5/04 was driving and the car made a ding ding and steering wheel locked. Stopped and turn car off and back on and was okay. Two days later was making a left hand turn and again the ding ding and steering wheel locked. Had car towed to dealer. Dealer called and said they had to replaced steering column and would call when complete. Dealer called and said steering column was replaced but new steering column during same thing. Currently I have a rental from dealer ship. Ea04018_cat

- Whitaker, PA, USA

problem #60

Aug 222004

Malibu 6-cyl

  • Automatic transmission
  • 11,355 miles

A D V E R T I S E M E N T S

Loss of power steering while vehicle is in motion. Vehicle has just reached 10K miles. Steering the vehicle during failure is difficult. Reported failure to dealership on the afternoon of failure. Instructed to immediately return vechicle to dealership for repair. Ea04018_cat.

- Sherman, TX, USA

problem #59

Aug 062004

Malibu

  • miles
Fax ltr fm james ballou wadford (va) owner of a my 2004 Malibu reporting loss of steering capabilities suggest NHTSA recall vehicle safety defect. While driving the consumer lost all steering capability. The service engine light illuminated on the dash as the driver attempted to pull the vehicle over onto the side of the road. The vehicle was taken tot he dealer where they indicated that he received a service bulletin on this problem in May. The consumer feels the problem should be recalled. Ea04018_cat

- Wilsons, VA, USA

problem #58

Aug 242004

Malibu 6-cyl

  • Automatic transmission
  • 5,491 miles
While makeing a right turn onto major street wrench icon lit upon on instrument panel, information panel indicated power steering failure, had to manhandle car to parking lot of K-mart. Restared engine, drove to chev dealer, left car with them, they replaced steering column. Do not feel safe with this car as there other reports of failure after the steering column had been replaced. Ea04018_cat

- Hixson, TN, USA

problem #57

Sep 022004

Malibu 6-cyl

  • Automatic transmission
  • 15,730 miles

A D V E R T I S E M E N T S

I was traveling at highway speeds to work on the expressway when the second occurrence of (epa) steering failure. The first occurrence was on 8/30/04 and the second occurance was on 9/2/04. The car was taken to dealer on 8/31/04 for repair they connected the computers and found no code errors. Today when power steering stopped working I found a safe place to pull onto exit ramp shoulder to park car and shut down. I waited a few minutes restarted no problems. But my car is at dealership for service the second time. Ea04018_cat

- Booneville, MS, USA

problem #56

Aug 312004

Malibu 6-cyl

  • Automatic transmission
  • 7,444 miles
Stopped at red light after driving approximately 45 miles per hour on the way to work. Steering whell "jiggled" a bit. When I accelerated, the power steering was gone. Car was hard to steer; was able to drive approximately four miles to the dealership. Dealership said there was a part in the steering column that needed replaced, and that they would replace the steering column. They ordered the part (from Michigan), but due to hurricane frances, they could not fix the car until next week. The dealership was very nice and gave me a loaner car at no charge; but my car is now sitting out in the open at the dealership with the possibility of hurricane force winds damaging the car. The fact that the part was not readily available concerns me. Ea04018_cat

- Port Orange, FL, USA

problem #55

Aug 052004

Malibu

  • 7,332 miles
While the consumer was pulling into his driveway the vehicle's power steering unit failed and caused loss of steering control. The vehicle was towed to the dealer who replaced the electric power steering unit per a service bulletin issued by GM. The vehicle has been working properly since repaired. Ea04018_cat

- Jersey Shore, PA, USA

problem #54

Aug 252004

Malibu

  • miles
Power steering. While driving at various speeds the steering wheel jerks up to 45 degrees, side to side, in both directions. No loss of control. No steering has been lost as of yet. Appointment set with valley cheverlot, carson city, nv on August 31, 2004. Ea04018_cat

- Carson City, NV, USA

problem #53

Jun 172004

Malibu

  • miles

A D V E R T I S E M E N T S

While driving steering wheel locked up and the consumer lost power steering. Dealership was notified, but did not resolve the problem. Ea04018_cat (duplicates voq 10089025- same VIN/driver)

- Hixson, TN, USA

problem #52

Sep 192003

Malibu 6-cyl

  • Automatic transmission
  • 40 miles
A knocking/clicking noise came from the steering wheel/column when turning. Vehicle had been to the dealer, and dealer replaced steering shaft, but problem recurred. Ea04018_cat deleted EA04018 annotation - have not validated this is second power steering loss incident cat

- Flint, MI, USA

problem #51

Aug 272004

Malibu 6-cyl

  • Automatic transmission
  • miles
While driving service message indicated to consumer that power steering column failed. As result, consumer had to restart the vehicle. The dealership reset the computer three times, but problem recurred. Ea04018_cat

- Coeburn, VA, USA

problem #50

Aug 092004

Malibu 6-cyl

  • Automatic transmission
  • 10,167 miles
1) first failure at 4589 miles. While driving 60 mph on winding two lane road at night. Warning chime sounded, "wrench" and "power steering failure" appeared. Within a few seconds the ps completely failed making vehicle very hard to drive. Dealer contacted factory rep then ordered and installed new column. 2) second failure at 9870 miles. Turning as I backed out of driveway, ps failed. Stopped and turned engine off. Called dealer. Started car and it was fine. Dealer replaced column again. 3) third failure at 10167 miles. While driving up a steep, winding two lane mountain road near here with heavy Saturday afternoon traffic, ps became stiff and then there was some involuntary movement back and forth. I do not know whether warnings sounded, I was too busy trying to avoid traffic while looking for a place to get it off the road. Called dealer and was towed to shop some 20 miles away. Subsequent checks and extensive test driving found no stored codes and no malfunctions. Dealer said he could not help me any further and suggested I call GM customer satisfaction, which I did and the formal complaint process is in progress. The tow truck driver also noticed that the steering was very stiff while loading the car. Since my wife and I feel strongly that the car is not safe, she does not drive it and I drive it carefully and slowly only as necessary. Ea04018_cat

- Coeur D' Alene, ID, USA

problem #49

Aug 112004

Malibu

  • Automatic transmission
  • 310 miles
While stopped at a red light the vehicles tilt steering unlocked without warning. As a result the vehicle began to roll forward even with the brakes applied. The vehicles ABS light would illuminate when the vehicle was driven. The light would go off once the vehicle was parked, turned off then turned back on.

- Jamaica, NY, USA

problem #48

Aug 062004

Malibu

  • Automatic transmission
  • 7,300 miles
While driving 25 mph engine service light came on. As a result steering failed without warning. Ea04018_cat

- Wilsons, VA, USA

problem #47

Aug 062004

Malibu 6-cyl

  • Automatic transmission
  • 7,098 miles
Power steering assist failure while driving. Speed approximately 45 mph, travelling in a straight line. Was able to get the vehicle (2004 chev Malibu lt) home, but exit ramps and corners very difficult to navigate. Problem cleared with turning off and restarting motor. This was the second occurrence. Ea04018_cat

- Bay Shore, NY, USA

problem #46

Aug 052004

Malibu 6-cyl

  • Automatic transmission
  • 3,185 miles
The incident happened twice. The first time occurred in a low speed turn. The first incident occurred 2 months ago. The second occurred while stopped at a traffic light. In the second incident, all electric power steering assistance was lost suddenly making the vehicle difficult to steer. A warning indicator "wrench/car" shows, audio alarm sounds, and a message is displayed on the radio message display "power steering off". I put the car in park. Shut off and restarted. Worked ok. Ea04018_cat

- Munster, IN, USA

problem #45

Aug 022004

Malibu 6-cyl

  • Automatic transmission
  • miles
When turning the steering wheel to the right, I noticed a "scraping" sound from the steering column. This occurred several times and on the date that I was taking the car to have the problem investigated, the entire power steering went out (while traveling at about 35 mph) and I had extreme difficulty managing the vehicle. Fortunately, I was able to safely arrive in the parking lot of the dealership. I've been waiting for 3 days for this problem to be remedied and have yet to receive my car. I have been told by the dealership that they will probably need to replace the entire steering column, etc. I'm still waiting for the results. I really don't understand why GM hasn't notified customers that there is this potential since it seems that it could be dangerous. Ea04018_ cat

- Laurinburg, NC, USA

problem #44

Aug 042004

Malibu

  • Automatic transmission
  • miles
Both front side windows did not roll down. Also, a steering column problem. Vehicle pulled to left. Dealership inspected vehicle several times, and could not fix it. Ea04018_cat

- Clinton, MD, USA

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