This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
July 2015, driving down the highway at 70 miles an hour, steering locked up on me and had to power the vehicle off the road with the dash saying, "ESC power steering". in between starts, the wheel unlocked and the dash message was gone. I stopped at a GM agent and was told they could only help if it was still showing on the dash. This problem coupled with a constant twitching occurred over 10 times in 3 years; and in January 2018 while driving to work on the highway it locked up and the power steering is since gone, and the twitching is scary worse. The car is currently parked as the wheel will not turn. This problem is going to kill someone if not fixed soon. I am glad I get to live another day to share my experience.
The contact owns a 2010 Chevrolet Malibu. On several occasions, after the vehicle was started, the service power steering and the ESC off indicators illuminated. Afterwards, a complete loss of power steering ability caused the steering wheel to seize. On multiple occasions, the contact had to shut the vehicle off to reset the engine. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was not notified of the failure. The approximate failure mileage was 182,000.
There are alerts about the power steering and the service ESC on the dash when I turn on the car. Sometimes when I start the car the steering wheel shakes and jerks, without my control. This affects my driving abilities and is a clear danger. The steering wheel shakes the most when I am stopped, but it shakes the entire time I am driving the vehicle. The other times I start the car, the power steering alerts come on and there is no power steering and I have to steer manually. This problem started slowly; originally the wheel shook but not as violently as it does now. Over the past couple weeks it has gotten worse, and recently the power steering has gone out when I've started. Before I could just restart my car and the power steering would work, but now the more I restart the car the less likely the steering will work properly. This problem started in January but intensified in March.
For the last three days my 2010 Malibu is experiencing a problem with the steering. Every time I turn my car on it says service ESC and my steering is super hard to work with. I can't steer my car at all. I have to shut my car off and reset the engine until the service ESC goes away. I was driving home from work today and it went off while I was driving and I couldn't steer my car at all. I had to pull over which was tough because there was some traffic. I've been looking all over online and most people say there is a recall for the steering column but my car's VIN isn't popping up for any of the recalls. Which is crazy because my car is doing the same stuff the people who got it fixed for free.
Complete loss of power steering, while drivng, steering wheel constantly shaking by itself. Also replacing headlights an brake lights every couple months.
- Shephardsville, KY, USA
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While driving on busy highway the power steering light and ESC light comes on and there was loss of power steering. It became very hard for my daughter to turn the wheel. After stopping and turning off engine, she restarted and got the power steering back but the steering wheel vibrated and moved on it's own. Later that week the power steering went out while driving down the highway and it has not come back. I'm thankful she wasn't hurt and the numbers of the exact same complaint on this car is getting ridiculous. The manufacturers need to step up and do the right thing.
Takata recall. When car is running I have steering failure. Hard to turn the steering wheel. Almost had an accident. Alarm sounds and on dash it says power steering and ESC off and service ESC.
I was driving on the highway when ESC light came on and completely lost power steering on the highway where there was snow and ice. Had to pull of to the side of the road almost getting into an accident.
Vehicle's steering wheel locked up while driving down the highway.engine light came on.had to shut the car off and restart before I went into the ditch or had a head on collision with another car.upon restarting the engine the light went off and the steering wheel worked again.now it moves on its own and makes a noise.I'm afraid it's going to happen again.and I'm fed up with this car and the recall notes I've been reading about your company.
The contact owns a 2010 Chevrolet Malibu. While driving 60 mph, the contact noticed that the steering wheel was difficult to turn and the traction power indicator illuminated on the instrument panel. The contact pulled the vehicle over, turned off and restarted the vehicle, and the power steering began to operate normally. The vehicle was driven to the contact's residence. The dealer was contacted (kendall auto mall, 15700 Idaho center blvd, nampa, id 83687) and stated that no recalls were associated with the vehicle; however, the VIN search revealed one recall for NHTSA campaign number: 14V252000 (electrical system, electronic stability control, exterior lighting, service brakes, vehicle speed control, hydraulic); however, the parts were not available. The manufacturer was not contacted. The failure mileage was 80,000. Parts distribution disconnect.
Periodically, upon initial switch-on, power steering / ESC control error messages flash and power steering is inoperative (very difficult to turn). Switching off ignition and restarting usually clears the problem. In addition, while idling (stop light) the steering wheel pulses or vibrates slowly with no hands on the wheel. This seems to be getting worse with time; and has occasionally happened while the car was driving. Taking for repair tomorrow.
The power steering fails intermittently. This morning it almost caused me to wreck while getting off the interstate. I went to turn on the off-ramp and my power steering failed, followed by several messages on my information display. (power steering, ESC) once I turn the car off and back on again, my power steering returns. Since then it continues to shut down on me while driving. After looking into the issue online, I notice a large recall on 2010 Malibu's for this exact reason, but somehow mine is not covered. How is this possible when it is the exact same issue? this is becoming a major safety concern.
The contact owns a 2010 Chevrolet Malibu. While driving 45 mph, the steering wheel seized and the contact was unable to steer the vehicle. In addition, the vehicle experienced a lack of engine power. The vehicle was pulled over and the ESC, power steering, and engine power reduced warning indicators illuminated after the failure. The vehicle had to be restarted to operate. The vehicle was taken to an independent mechanic where it was diagnosed that the ESC failed. The dealer (gray-daniels Chevrolet, 6080 interstate 55 North frontage rd, jackson, ms 39211) informed the contact they would repair the vehicle for a fee. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 100,000.
A D V E R T I S E M E N T S
- Saginaw, MI, USA