This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving my car a few days ago on a city street and after I made a turn, the power steering service ESC light came on as well as the traction control picture. My steering wheel got super stiff and it was extremely hard to turn it. After I pulled over and turned my car off, I turned it back on and everything went back to normal. There is a recall for this but I checked on the GM recall website and put in my VIN but my car is not included in the recall which doesn't seem to make much sense if other 2012 Chevrolet Malibu's have been recalled because of this.
On 2/5/2020 while driving to work my steering wheel started to twitch while driving. After I arrived to work and put it in park the steering wheel was shaking back and fourth. Now after work I come out it had no power steering ESC light on and a message power steering problem. Took VIN to dealer no recall for my car. This is a common problem with these GM electric power steering systoms. There are recalls out there for this problem. 2012 Malibu included just not mine. Very dangerous
The electronic power steering failed while driving. Service ESC light came on and car was nearly impossible to steer. After turning off the engine and restarting the car, the power steering came back on. Now it is going in and out. Sometimes I can steer and sometimes it is almost impossible.
Same power steering problem. The electric power steering goes out sometimes midturn. Im an adult male and ive hit the curb a couple times if this happened to a female or child it could cause a serious accident. Im scarred to drive it. G.M. needs to stop selling these electric power steering units. Mine is 2012 Malibu just turned 100000. The ESC light comes on and says power steering on dash.
- Three Rivers, MI, USA
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The electronic power steering failed while driving. Service ESC light came on and car was nearly impossible to steer. After turning off the engine and restarting the car, the power steering came back on. Now it is going in and out. Sometimes I can steer and sometimes it is almost impossible. I have looked it up and there is a recall for this problem but my car does not seem to be part of this recall.
The intermediate steering shaft and motor failed. I was almost killed. They said it is not covered under any recall or extended warranty. The part number is 20821325. I will never buy another Malibu. Nothing but problems on the 2012
Driving my vehicle with my 3 month old daughter in the car. Turned the wheel as I was taking a turn and the power steering completely stopped. This forced me to apply the brake because I almost wemt off the road!! I see this isn't the only incident involving the ESC and power steering!! vehicle currently has "service ESC" and "power steering" messages displayed in the info messages.
I bought a 2012 Malibu for my daughter who is 15 years old. Nice car, but when she was pulling into a parking lot, "service etc" illuminated on the dash and she completely lost power steering. Hit a curb.
Car would shimmy and shake. New tires new breaks etc. Made appoint. To fix recalls when power ster. Went out. Put new ps on and it didn't fix problem. Went back and forth to dealer. Had car diagnosed and service manager said there was a recall for so called GM, rep said they would fix and reinburse for the work already performed, gave a case number. Car sat a dealers weekend. Today GM rep said they would only pay 5% and denied other rep had said they'd fix. No power steering on car and it's dangerous to drive due to manufacturing defect and I'm expected to cover costs when I've already spent nearly 1000 on it and it's still not fixed. Please help
164,00 miles. Temp 34 F. drove car 3 miles and stopped at intersection. Put signal on and attempted left turn. Steering became locked. Break and accelerator went to lowest position nearest floor. Engine stayed on but car would not move even after lifted foot off break and attempted to push accelerator.. put in park. Stopped engine. Restarted. No change after start. Again put in park pushed on break turned ignition it started. Was able to drive and steering back to normal. No noticeable problem after that.
The electronic power steering failed while driving. Service ESC light came on and car was nearly impossible to steer. After turning off the engine and restarting the car, the power steering came back on. I have looked it up and there is a recall for this problem but my car does not seem to be part of this recall.
The contact owns a 2012 Chevrolet Malibu. While the vehicle was stopped, the steering wheel vibrated and failed to steer. In addition, the power steering warning indicator illuminated. The local dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 147,000. The VIN was invalid.
The contact owns a 2012 Chevrolet Malibu. While driving 70 mph, the power steering ecs activated warning indicator illuminated and the steering wheel became difficult to turn. The contact associated the failure with NHTSA campaign number: 14E044000 (steering). The contact called victorville Chevrolet (located at 15425 dos palmas rd, victorville, ca 92392, (760) 475-9098) and informed them of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 204,000.
My power steering went out as I was exiting the highway at a bend and while I was turning to begin driving on the city streets. I had my 2 month old daughter and 6 year old son with me at the time this happened which frightened me tremendously.
My 2012 Malibu 1lt has some of the same issues the recalls are for but my specific VIN number isn't included in the recalls. My driver seat moves when sitting in it and I need a rack-and-pinion. I'm also having issues with a 'rough' idle and when I put it in park the RPM's die down between 1&0 and the car acts like it's trying to cut off.
My vehicle is starting to show a power steering warning.there is a recall for this number 15356, 08/28/2015, campaign - electronic power steering failure warranty info. I called GM and they said my VIN number is not included. I feel it is going to lose power steering assist at any time. This could result in a serious accident. This is obviously the same problem as the Malibu covered by the recall. They refuse to admit this problem is more widespread to 2012 Malibu that are not included at this time.
There is a steering recall for my car but not for my specific VIN #. I'm having the same issue with mine as well. My racking pinion needs to be replaced.
The contact's daughter owns a 2012 Chevrolet Malibu. While driving at an unknown speed, the power steering failed without warning and the vehicle became difficult to maneuver. The vehicle was taken to an unknown Chevrolet dealer in Kentucky where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 14E044000 (steering). The failure recurred several times. The manufacturer was notified of the failure. The approximate failure mileage was 119,000.
I was driving my car on a city road and my steering stopped working. Thankfully I wasn't too far from home so I did get home safely. I had it towed to a (xxxx) dealership because my mechanic said that my warranty should cover it and that there was a recall. The dealership called me and told me I need a new steering module and column and that it is not covered. If I was on the highway and this happened I would have been seriously injured. I am pregnant and due in a few weeks and I need a safe reliable vehicle for my son and I. please help us. 'parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
A D V E R T I S E M E N T S
- Jackson, MI, USA