This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The upper control arm on the driver's side failed due to corrosion. The truck was towed to the dealer who originally said that they would not work on the truck due to liability issues if something else failed. When I went in to pay the towing charge, a different service counter representative said that they would indeed work on the truck but only if I agreed to replace the upper and lower control arms on both sides. Total cost was estimated to be greater than $2500. I had the truck towed to an independent mechanic who replaced the driver's side upper control arm for $473.77. While the mechanic was backing the truck out of the garage after the repair, a section of brake line failed due to corrosion (see separate complaint.)
Consumer was traveling about 40-30mph and vehicle started vibrating. Also, left front tire came completely off the rotor. Dealer is currently looking at the vehicle.
A D V E R T I S E M E N T S
- Westfield, MA, USA