This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Front pads have never required replacement as of 102000 miles. There appears to be a very serious design flaw with the rear caliper braking system. Cause possible loss of braking and serious accident or fatalities.
Both rear rotors have heavy corrosion. Inboard disc pads wore to metal. Out board pads have over 1/4" left on them. Emergency brakes have stuck and wore out. 42,000 miles is too early to have this type of problem! it is a safety issue. I had no idea that my rotors were grooved and the brakes worn out. There was no indication. Dearlership will not stand behind the product saying that it is normal wear. Other dealership says it is not. GMC so far has not been helpful.
Brake calipers are deteriorating the metal surface which is building rust, and destroying brake pads. Contacted dealer, and dealer stated caliper and pads had to be replaced.
One right rear brake pad wore away to nothing and was grinding away at the rotor and when I called veronica perez, a G.M. customer rep. She called ross moody to talk to the service manager and he told her that one brake pad out of eight failed because of rust.I have never before seen one brake pad go bad unless there were something wrong with the brake caliper or asembly but G.M. and the dealership are both saying nothing is wrong but I know there is.I'm retired from G.M. and can't afford to put new brakes and rotors on my vehicle in another 27,000 miles when my warranty expires and this problem happens again.
- Columbiaville, MI, USA
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When applying brakes at any speed brake pedal goes down more than it should, it feels spongy, and braking distance is extended. Dealer has replaced front and rear rotors 3 times. Once due to rust, other times dealer did not know what else to do. Front and rear pads were replaced twice. Consumer states there is a noise in the steering, also seat belt was hanging up, the underhood lamp was inoperative, an horn acting erractically.
Consumer was traveling 30mph on hiighway with rear disc brakes that were metal chunks flying off of brakes while traveling. He was able to take vehicle to a dealership safely. Dealership was aware of problem.
Brake problems, vehicle does not have braking distance it should have. Took vehicle to dealer 3 times. Dealer replaced front rotors and brake pads. Currently, dealer said brakes were normal for vehicle.
Manufacturer has failed to install a dust guard for disc brakes which could cause brakes to lock up, and had a potential for vehicle rollover. Manufacturer sent out tsb, but will not assist consumer because vehicle was driven off road.
On 10-1-99 I complained to my selling dealer about a metallic noise coming from the right side of my vehicle when I would go over a bump or back out of my driveway. I've complained numerous times since then and each time the dealer says that they can't find or duplicate the noise or they blame it on one of my aftermarket accessories. The last time I took it in on 10/16/00 the dealer told me that it was my aftermarket exhaust system making the noise. I didn't install the exhaust until 7/00 and I've complained well before this time about this noise. Well today I got under my truck to investigate for myself what could be the source of this aweful noise and that's when I discovered that both of my rear brake caliper assemblies were loose. I was able to wiggle both of them with my hand but the right rear was the loosest. At this point I decided not to touch them anymore, I considered tightening them myself but decided against that just in case anybody should wish to inspect them. I immediately went down to my selling dealer and spoke with a manager but of course they told me to bring it back in on Monday, 10/30/00 instead of immediately repairing the defect that I've complained about so many times. This is definately a safety hazzard and one can only immagine what would happen if the bolts came all the way out completely and the brakes were applied. I would like to see these trucks recalled and the brake bolt torque checked to insure that it doesn't happen to anybody else.
Steering shaft connected to steering column was loose. Dealership replaced it. Also, when consumer was traveling at a high speed anti-lock brakes were not operable, and when he applied brakes vehicle vibrated.
Consumer notices excessive wear of the front brake pads and rotors. There is no prior warning indicating the brakes needed replacing. Also, consumer is having problems with the horn assembly, the horn is inoperative. Consumer has contacted the dealer.
Since new, brake performance has been erratic in normal driving situations, varying from fair to very poor. Pedal is spongy and requires excessive travel. Pedal falls whehn stopped a lights. In normal stopping, one must keep pushing harder and harder on the pedal to maintain a constant rate of speed decrease. Ordinary stops become panic stops because braking action is not predictable. Anti-lock feature engages with slight bumps and at slow speeds, lengthening stopping distances unexpectedly.
A D V E R T I S E M E N T S
- Cedar City, UT, USA