Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

Print this page

5.9

fairly significant
Typical Repair Cost:
$144.00
Average Mileage:
46,308 miles
Total Complaints:
64 complaints

Most Common Solutions:

  1. all the dealer did was lube it up (16 reports)
  2. replaced steering shaft (15 reports)
  3. not sure (14 reports)
  4. dealer replaced steering shaft (10 reports)
  5. lube failed replaced lower shaft three times (3 reports)
  6. dealer took a grinder to steering shaft. (1 reports)
2003 Chevrolet Silverado steering problems

steering problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2003 Chevrolet Silverado:

Unsubscribe any time. We don't sell/share your email.

2003 Chevrolet Silverado Owner Comments (Page 3 of 4)

« Read the previous 20 complaints

problem #24

Nov 162007

Silverado LS 5.3

  • Automatic transmission
  • 30,000 miles

A D V E R T I S E M E N T S

Going back for my second lube job. This is getting to be a

Thanksgiving tradition at my dealership. I have another year

under my warranty and this really makes me want to buy another Chevy. You know, to keep the annual screwing alive.Ya right!

- , New Boston, MI, USA

problem #23

Nov 132007

Silverado LX 5

  • Automatic transmission
  • 12,000 miles

At 40000 miles the steering shaft needs replacing for a second time, all the dealers were out the first time and took about 9 months to replace so the second one lasted about 22000 miles not good low bid just does not get it( or just a bad design)

I think General Motors should replace for free just from the hassle

- , Knoxville, TN, USA

problem #22

Oct 242007

(reported on)

Silverado 2500 HD V8

  • Automatic transmission
  • 65,000 miles

Ok, it's now the third time, first at 35,000mi, second at 51,000mi, now again at 65,000mi. I haven't gone to the dealer yet, but I'm sure this time they will want to replace it. The first time GM took care of it, the second time the dealer lubed it up, so I'm sure this time they will want to replace it. I don't know what the hell to do, the tires last longer! GM better realize this is a problem and do something. The American Automobile Market, being in the shape its in, can't afford for people like me to start Looking toward a TOYOTA TUNDRA as my next new truck!

- , Port Jervis, NY, USA

problem #21

Oct 242007

(reported on)

Silverado 2500 HD V8

  • Automatic transmission
  • 51,000 miles

A D V E R T I S E M E N T S

Called GM, they claim there is not an issue. Even though it happened once before, they would not cover it this time since the warranty was up. I expressed my concern with GM that I had a bad feeling this was going to be an issue every 15-20k miles. They assured me it wasn't an issue and gave me 2 free oil changes.

- , Port Jervis, NY, USA

problem #20

Oct 242007

(reported on)

Silverado 2500 HD V8

  • Automatic transmission
  • 35,000 miles

The first time GM was pretty good about taking care of the problem.

- , Port Jervis, NY, USA

problem #19

Oct 192007

(reported on)

Silverado 1500 4.8L

  • Automatic transmission
  • 51,000 miles

I actually had the intermediate shaft fixed twice. The first was at 18000 miles and now the second time at 51000 but with a new revised part. The first time it was still under the factory warranty. The second, I had to use my extended warranty and pay the 100 dollar deductible. I really hope that the revised part fixes the problem because I have had other issues with the truck that have made me question Chevy’s quality.

- , Rancho Belago, CA, USA

problem #18

Oct 172007

(reported on)

Silverado 1500 XT-CAB 4.8L

  • Automatic transmission
  • 34,000 miles

A D V E R T I S E M E N T S

I have a 2003 Silverado at +/-34,000 miles I had a problem with a thumping noise coming from my steering shaft. The dealership explained to me that it was a design flaw and that the problem would continue. Now that I have +/-64,000 miles on the truck....it continued. It is really a discrace that a truck was built with a design flaw and nothing has been done to correct it! My family has bought Chevrolet trucks since 1960 and my father worked for GM in Van Nuys, Ca (for 35 years). I hope one of you good for nothing m!@#$%^&*()^s in Detroit reads this. I don't think I'll ever buy a Chevy or GM truck again.

- , Hacienda Heights, CA, USA

problem #17

Oct 102007

(reported on)

Silverado 2LT 5.3L V8

  • Automatic transmission
  • 85,000 miles

This is a constant problem. About every 4 to 5 months I am back in the shop with the same complaint. All they tell me is the know about the defect but the only fix they have is to charge me to lube steering box. I wonder if FORD dealerships are like this.

- , Shreveport, LA, USA

problem #16

Apr 062007

(reported on)

Silverado LT 6.0

  • Automatic transmission
  • 100,000 miles

I took it in...well we don't hear anything miss. if it starts up again let us know. everything is sound and working well.. We greased everything, should be good. Next time same thing without the grease I got busy and NOW dang it if they can't hear this rattle in the steering column I'm gonna go postal!!

- , Hutto, TX, USA

problem #15

Aug 042006

(reported on)

Silverado

  • Automatic transmission
  • 46,000 miles

I do not feel that I should be responsible for a manufacturers defect. That is just wrong

- , Ggg, Ghfh, USA

problem #14

Mar 112007

(reported on)

Silverado LS 5.3

  • Automatic transmission
  • 30,000 miles

A D V E R T I S E M E N T S

Had knocking in the steering column 2 years after purchasing the vehicle new. The service person advised this was an ongoing problem and 3 months back order on replacement part. The intermediate shaft was replaced under warranty. Now 44,000 miles and knocking is back. Told it needs to be repacked with grease ($135).

- , Saginaw, MI, USA

problem #13

Mar 052007

(reported on)

Silverado LS 1500 4.8 V8

  • Automatic transmission
  • 22,000 miles

Brought my truck into the dealer regarding the sound coming from the steering column. Chevy dealer told me they would have to lube it. It worked fine for about 8000 miles. Then it started over again. I brought it in again. This time they said they had a new part to install to take care of the problem. Now I have 54,000 miles on the truck and the noise and jolting are back. Not sure what to do now.

- , Newbury Park, CA, USA

problem #12

Feb 232007

(reported on)

Silverado LS 3.8 V8

  • Automatic transmission
  • 40,000 miles

I have a 2003 silverado z71 in which has a thumping in the steering. I took to the dealer under warranty and they took a grinder and ground the steering shaft. Worked for a little while the started back again. I took it back to the dealer this time not under warranty and showed them on their ticket what had previously been done and their fix was to replace the steering shaft at my cost. Which I chose not to do. I shouldnt have to pay for this fix being a manufactures defect.

Maybe it will fall apart and cause an accident and then they will have a lawsuit. Then we can all get ours fixed.

- , Florence, MS, USA

problem #11

Feb 152007

(reported on)

Silverado 1500 HD V8 6 LITER

  • Automatic transmission
  • 26,000 miles

after four years of telling me the part is coming chevy finally just started getting replacement steering shafts. got it installed last week and seems good but will have to see if it holds up. They claim this "is the fix". warranty covered it because it started when warranty was still in effect.

- , To, CA, USA

problem #10

Jan 272007

(reported on)

Silverado SS 6.0L V8

  • Automatic transmission
  • 36,650 miles

I purchased this vehicle under the dealership's 'certified' plan and shortly after the purchase it began making a knocking noise from the steering column. Called the service adviser and they said the warranty period had ended and they could lube the column at a nominal fee of $90.00 and that this would last about 20,000 miles. I told them to screw themselves.

- , Port Arthur, TX, USA

problem #9

Jan 132007

(reported on)

Silverado LT 6.0

  • Automatic transmission
  • 20,000 miles

I only have 20,000 miles on my 2003 Silverado and I am hearing a thumping noise in the steering column when turning. I haven't been to a dealer yet, but it appears it may be a worthless trip. I would suggest a permanent fix through a recall. I also have a 2002 Impala which is having the same problem. It has 70,000 miles of it.

- , Lodi, CA, USA

problem #8

Jan 082007

(reported on)

Silverado LS 5.3

  • Automatic transmission
  • 16,800 miles

Purchased 2003 Silverado LS in Oct. of 06 with a very low mileage of 15700 miles. Within a couple of weeks steering began making thumping noise when making right turns only. The dealers fix was like all the rest, lubricating steering mechanism. NOT LOOKING FORWARD TO REPEATED PROBLEMS..... going back to Ford.

- , New Boston, MI, USA

problem #7

Jan 022007

(reported on)

Silverado

  • Automatic transmission
  • 16,000 miles

Have been having the same problem with the steering column on my 2003 Silverado. The thumping noises and vibration started about at 16,000 miles. The dealer replaced the shaft under warranty but now at 48,000 miles the problem is back. It is obvious that they replaced the defect with another defect. I do not have extended warranty but plan on calling the dealer and seeing what they can do. It looks like GM would recall this problem or do something. I have always been a Chevy owner but Toyota is looking more attractive.

- , Apex, NC, USA

problem #6

Dec 262006

(reported on)

Silverado SL 5.3

  • Automatic transmission
  • 34,500 miles

Had a thumping in the steering column a little over a year after purchasing the vehicle new. The service person, at that time a friend of mine, advised me that this was an ongoing problem since the redesign in 2000. The intermediate shaft wasn't properly lubricated and the repair was made under warranty. That repair lasted a year and half and the next one I was told they had a new shaft design, that was at 34,000 miles and now at 48,800 miles it's back with a vengeance. Haven't talked to the dealer yet, will keep you posted.

- , Cincinnati, OH, USA

problem #5

Nov 092006

(reported on)

Silverado LS 5.2 V8

  • Automatic transmission
  • 56,000 miles

This same problem happened on another truck I had (2002 silverado) they replaced the rack and pinion on. This time (2003 silverado) GM is telling them to grease it, that this is a maintnance problem. There is no grease fitting for anyone to just grease it, they have to take it off of the truck to lube it. This sounds to me like GM is passing the buck, I say they should have a recall on this problem. brrrrapt, that's a bronx cheer!

- , Oakland, TN, USA

Read the next 4 complaints »

Not what you are looking for?