This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Purchased a new 2014 off the lot with 7 miles and we have had nothing but trouble with this truck. From air bag sensors going out and the dealer refusing to cover this to the seat being replaced. The rear went out and had to be replaced. The ac has been replaced twice. Both times called Chevy asking for help and was denied assistance. Seatbelt issues. Computer screen issues. Tire senor issues rattling in the dashboard. I will never own another Chevrolet product again. This is the primary vehicle my husband drives to work and back home. This truck is only 3 years old and we have actually think we have a defective product and Chevy doesn't seem to wanna help us. I hate to write the monthly note out each month paying for something that's always breaking down. I will never own another Chevrolet product.
1. driver's seat reclining mechanism jammed and stopped working. Had to have seat back frame assembly replaced just after warranty. 2. six speed transmission generally works good most of the time. On occasions (about 50 so far) when backing out of a space and shifting gear from reverse to drive, the transmission does not shift, there is a 2-3 second delay before it shifts and jumps into gear with a clunk. This causes problems when you are backing out into traffic in parking lot, onto a street, or making a 3-point turn and the transmission does not shift when you anticipate it should and you are stuck there for the delay. This could cause a crash. Took to dealer under warranty, they could not reproduce problem. Date at bottom is a guess. Have to check dealer records at home.
After a state inspection of my 2014 Chevy Silverado, I was told that the transmission cooling lines were leaking and needed to be replaced. The transmission lines had failed where the two pieces are crimped together causing the leak.
Shortly after getting my truck, I started noticing a vibration that appeared at certain speeds. I took it to the tire shop and had them computer balance, only to find that they were in balance. Called the dealer where it was purchased, and they had nothing to add.now I am hearing that many owners of this model are having the same vibration. Now I have received a letter from a group of attorneys that say that they are representing the truck owners with this problem. I really do not want to get into some legal thing. But want the vibration to go away.
At 113,000 mostly highway miles, truck started shimmering when a load was placed on it, like going up hills. Was told at Chevy dealer it was transmission. My warranty was up till 100K which was 2.5 months before this problem. I flushed transmission every 30K (way early) and local dealer said transmission should never have gone like that. GM is not wanting to help at all on a 48K cost truck and I had to pay $5150 to replace transmission. Plus out of town "being stuck" costs too.
- Martinez, GA, USA
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Very noticeable vibration at 25 mph and again at 45 mph. Only seems to affect vehicle in 4 cylinder mode. Lots of internet research has found this to be a recurring problem with many Chevy Silverado 1500's as it is in mine. I have contacted GM with a complaint and they have given me case # 8-2286316021. There seems to be no fix established as of yet. But, my concern is when driving on snow, ice or wet roads, the vibration could cause a serious issue with traction. If it vibrates while on slippery road conditions then the traction is reduced causing a safety concern.
After driving for several hr. In rain wiper moter stop when start out trans slips and grabs so hard its like rear end is going out it like being hit it so hard several times I thought I was hit the time on radio wont stay on they tried to fix it several times but could not finely they said it was normal for that radio. Took it to Chevrolet several times could not find any thing wrong.
Vibration issues at different speeds between 70 to 80 mph on the highway. I had my wheels and tires rebalanced many times. Still have issues on been checked.
Vehicle exhibits vibration at speeds of 75 mph +. vibration is coming from rear of vehicle, such as rear axle. Vehicle started vibrating at approx 30K miles. Vehicle is currently at 44K. No vibration in the steering wheel. Vehicle is smooth below the threshold speed noted above.
The right rear axle seal was replaced by the dealer due to leaking at 16K miles. Vehicle now has 44K miles and the leak is back. This leak allows rear axle oil to potentially contaminate the brake pads on that wheel if left unnoticed long enough, which could lead to hindered braking power on the wheel.
Here's my story for those that will listen. I purchased the vehicle brand new and a few days later I mentioned to the salesman that it drove unusual and he replied that it could be from sitting on the lot...so I waited for the first scheduled maintenance and let them know that there was something not right with the shifting of the vehicle. I noted that it was loud clunking at downshift from 3rd to 2nd gear and also a clunk shift when the vehicle approaches a complete stop. The downshift is so hard that it is felt in the brake pedal. This is the part to me that raises the safety concern. The response was that they checked it and that everything was normal. I was informed that it should get smoother as it break in. They went on to say if I bring the vehicle in for the same issue and nothing is found that I would have to pay a diagnostic fee. So now at approx. 20,000 miles and I contacted General Motors. They agreed for more diagnostic and now there is a technical service bulletin that states that it is a normal characteristic of the vehicle. Now the vehicle has feels like it got worse and drives terrible and unsafe. Meanwhile there are complaints about this same problem on the internet and nobody has done anything about it. It's funny that 2016 Silverado is the same truck but without the problem. GM needs to make good on their productions mistake and support there product. Silverado drivers experiencing the same condition should complain to make manufacturers responsible. Please investigate!!!!!!!!!!!!
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that the four wheel drive remained engaged during inclement weather, and it randomly disengaged with an abnormal noise and a jerking vibration. The dealer was notified several times and had not provided a permanent remedy. The dealer was notified of a manufacturer recall repair and stated that the vehicle's mileage was too high. The contact was unable to get the dealer to complete a manufacturer's recall repair. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 12,000.
Transmission clunks on downshift(seems like 3rd to 2nd shift) loud enough that people think I ran over or hit something. Dealer says its normal and they all do it!
The contact owns a 2015 (na) Chevrolet Silverado 1500. While driving 65 mph, the vehicle would not accelerate for approximately three seconds when prompted. The vehicle shook and vibrated without warning intermittently. In addition, the transmission slipped and caused further difficulty and discomfort while driving. Furthermore, the vehicle hesitated while making a turn and the vehicle had issues accelerating. The manufacturer was made aware of the failures. The failure mileage was 23,600.
The contact owns a 2014 Chevrolet Silverado. The contact had not experienced a failure prior to having the vehicle repaired for a manufacturer recall concerning the 4 wheel drive function ability. Also, the engine control module was reprogrammed. Shortly after the repair by the dealer, the vehicle manually shifted into 4 wheel drive when in reverse or drive and would not disengage in inclement weather. In addition, the vehicle idled roughly, shuttered, and then stalled. The vehicle was towed to the dealer for further inspection and the battery was replaced. The dealer stated that there was a faulty ground connection under the dash panel. The ground surface was cleaned and the wiring was re-grounded. The manufacturer was notified. The failure mileage was not available.
5/15 radio display lost power, recurred at least 3 occasions; 9/15 trailering in "tow mode" on interstate at 58 mph when vehicle slowed down and rpms increased when stepping on accelerator; had to pull over onto interstate shoulder and stop. Vehicle began shifting normally again- dealer stated that they updated transmission shift points and tcm. 10/15 harsh shifting and clunking from right rear when turning right. 1/16 harsh shifting and clunking from right rear when turning - dealer replaced "U joint" and "adjusted computer shift points. Vehicle still has harsh shift and clunk in right rear which occurs daily.
Truck vibrates at speeds of 28 to 50 mph.GM district service manager knows about the problem.havent heard from anybody going on 4 months.kept on sending and calling GM to no avail.service manager told dealer do not work on my truck at all.because of that, I couldn't file for the lemon law.
While driving at speeds above 45 mph, there is a vibration from the rear of the vehicle. Also experienced when accelerating around turns at any speed. Dealer advised it was wheel balance and balanced tires with no relief. Have since replaced all 4 tires with no relief. Issue began after oil change at dealership at approx 15000 miles.
@ around 32,000 miles I threw a code, stabilitrack system engaged and it had a significant lose in power. I checked the code and it was a misfire in cylinder 7. I brought my truck to the local Chevy dealer and they replaced the ignition coil and plug wire. Now at 34,000 miles it happens again. But this time to cylinder 6. knowing what to look for I checked the wire, which was hanging freely from the plug, and it was corroded inside the boot and I'm sure the coil was as well but I had it towed to the local dealer to be repaired.
A D V E R T I S E M E N T S
- Angie, LA, USA