This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The dash is cracking at the passenger side airbag and could possibly present a hazard if an accident would occur. The vehicle has not been in an accident and has always been garaged. The truck is mostly used for highway driving. The vehicle is also not driven daily and has 84,000 miles on it and is 9 years old. The problem was first noticed in September 2020.
The contact owns a 2011 Chevrolet Silverado 1500. The contact stated that the subframe was extremely rusted. The contact stated that the failure caused the vehicle to fail the state inspection. The vehicle was taken to an independent mechanic who repaired the failure. The contact stated that the failure recurred. The manufacturer was made aware of the failure and informed the contact to have the vehicle taken to an authorized dealer. A dealer was contacted. The vehicle was not repaired. The failure mileage was 52,972.
The dash is cracking at the passenger side air bag, the vehicle has not been in an accident and is always protected. The vehicle is not driven daily & only has 67K miles on it the problem was first noticed on 5/9/2020. GM does not want to do anything about it.
- Lexington, NC, USA
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The contact owned a 2011 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked and turned off it spontaneously caught fire. The contact stated that the fire investigator stated that the fire started in the cab/ bed area. There were no reported injuries. The fire department extinguished the fire. There was no police report filed however the contact was awaiting the fire department report. The fire caused the siding to an adjacent house to melt. The vehicle was towed to an independent lot. The local dealer and manufacturer were not contacted. The failure mileage was 96,000. The insurance company deemed the vehicle a total loss. The VIN was not available.
While driving on a two lane road at ~45 mph, I struck a deer on the front passenger side of the truck. The air bag deployed but did not come out of the center steering. Air bag dust was coming out of the back of the steering wheel, no air bag. I was very confused. The front bumper was pushed in ~2.5 inches. I am fortunate that I did not hit another car, since the airbag malfunctioned on deployment.
The contact owns a 2011 Chevrolet Silverado 1500. The contact stated that the dashboard was structurally inferior due to cracks from the middle to the front passenger side of the vehicle. The contact was concerned that the dashboard could affect other components, such as the air bags. In addition, the vehicle was included in NHTSA campaign number: 16V381000 (air bags). Niles Chevrolet (3500 N roosevelt blvd, key West, fl 33040, (305) 390-0320) stated that the part was not available. The manufacturer was notified. The vehicle was not repaired. The failure mileage was not available. VIN tool confirms parts not available.
Battery died due to headlights coming on while car was parked. Lights can not be shut off from switch, opening the hood I detected electrical smell. I removed the fuse box cover and noticed water collecting and stains. I pulled several fuses and found three that melted. All this happened after a ice storm followed by a warming up and melting trend the water collected on the fender brace and leaked into under hood fuse block. I replaced the fuse block and all is ok. Though fuses were melted apart they still made contact and easily could have started a fire. I drilled holes into fender braces and redirected the water.
My front driver side top control arm broke when I hit a pole on the rear of my truck. It snapped off at the ball. I was in a parking lot and side swiped a pole at about 5 mph. Should not have snapped a part in the front of the truck! there is a massive amount of corrosion under my truck. Even behind the rear tail light which shouldn't have been exposed, there's rust. This truck has more rust that trucks that are 30 years old.
Takata airbag, still no resolution for this by GM. The dash on the pick up also have the same cracks that thousands of owners have experienced around the passenger side airbag and across the driver side as well. I have repaired it multiple times for it only to crack in new places. It began cracking with only 30,000 miles on it.
Takata recall- my vehicles status is still incomplete! no repairs have been attempted and it has almost been two years since this recall was issued! I demand answers! also the dash is cracked on my truck in the very same place it's cracking on thousands of other trucks. This needs to be recalled as the plastic can injure someone!
Large crack on upper left hand side of passenger side airbag dashboard. Truck used on hard surface roads. Truck is parked in garage. Crack showed up without malice. Concerned about possible dashboard shattering if and when airbag is deployed in the event of a collision causing harm to driver/passengers.
I bought my 2011 Silverado 1500 with 8,000 miles on it from the dealership Oct 2012. While under a bumper to bumper warranty my dash busted at the air bag. I reported this to the dealer the truck had around 16,000 - 18,000 miles on it. I was told the dash was made that way so no claim was made. Since then my dash has only gotten worse and worse. Now that its no longer under the bumper to bumper warranty they admit it needs to be replaced at my cost! I'm am so fed up with GM's product. I have spent the past 4 years trying to get my dash replaced at their cost. Its clearly nothing I did wrong to cause it. I have found hundreds on complaints about the same problem.. there have been several lawsuits that's been taking out on them for this issue. "if I get in a wreck the passenger air bag will send sharp plastic into my passengers face.. my farther has a 2010 Silverado 1500 with 50,000 miles on it and his is also busted the same way at the air bag. This is a huge know quality / safety issue that needs to be immediately recalled at GM's cost. I paid $28,000 for my new truck and less then a year its falling apart..
A D V E R T I S E M E N T S
- Forest City, NC, USA