Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
41,042 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Chevrolet Silverado 1500 Hybrid body / paint problems

body / paint problem

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2011 Chevrolet Silverado 1500 Hybrid Owner Comments

problem #18

Sep 052016

Silverado 1500 Hybrid

  • miles


This is the second dash board that has cracked by the air bag and above the instrument panel. The first was covered under the factory warranty and now its out of warranty. I worry that having a dash that is coming a part will blow apart if the air bag goes off after all the airbag cover is also the same plastic..this is a safety issue and GM needs to take care of it. What will happen if you get into a accident and the dash come a part.

- Bradenton, FL, USA

problem #17

May 152016

Silverado 1500 Hybrid

  • 17,500 miles
Dashboard cracking right in front of driver on top of speedometer. There are 2 cracks. I am concerned that if the air bags deploy, the sharp broken plastic, can become shrapnel, and a secondary danger from puncture wounds. This vehicle is a 2011, well cared for and has less than 18K miles

- South Amboy, NJ, USA

problem #16

Jun 202016

Silverado 1500 Hybrid

  • 48,000 miles
Dashboard is cracking in two places. Cracks are approximately 2 inches in length and have sharp edges. Concerned sharp edges could cause negative impact during an impact that causes airbag deployment.

- Clarksville, TN, USA

problem #15

May 012013

Silverado 1500 Hybrid

  • 28,000 miles


Crack in the dash on the right hand side over the air bag.

- Arcadia, FL, USA

problem #14

Apr 212016

Silverado 1500 Hybrid

  • 88,000 miles
Drivers side inside handle broke. Was attempting to exit the vehicle, when the lever broke off in my hand. Had to roll window down to open the door from the outside. I would be unable to exit the vehicle quickly in an emergency.

- Burton, MI, USA

problem #13

Nov 172014

Silverado 1500 Hybrid

  • 44,000 miles
2011 Chevy Silverado lt with a cracked dash on the drivers side and by the airbag. Always have a sun screen over dash during the day and in the garage when at home.

- Shreveport, LA, USA

problem #12

Nov 172015

Silverado 1500 Hybrid

  • 43,000 miles


I have a 2011 Chevrolet Silverado 1500 that has approximately 44,000 miles on it and is garage kept. I have several cracks around my passenger side airbag which could pose a safety issue even though GM said the cracks will not.

- Wesley Chapel, FL, USA

problem #11

Apr 012015

Silverado 1500 Hybrid

  • miles
Dashboard crack near passenger airbag. Safety issue in my opinion. Numerous other complaints not vehicle specific. Many Chevrolet dashboard issues. Facebook page dedicated to GM crack dash issues

- Austin, TX, USA

problem #10

Nov 302015

Silverado 1500 Hybrid

  • 55,000 miles
The contact owns a 2011 Chevrolet Silverado. The contact stated that while parked, it was noticed that there was a fracture on the front passenger side window above the air bag area. The vehicle was taken to the dealer who, diagnosed that the trim needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 55,000.

- Okeechovee, FL, USA

problem #9

Sep 012015

Silverado 1500 Hybrid

  • 40,000 miles
The contact owns a 2011 Chevrolet Silverado. The contact stated that there was a crack on the dashboard. The contact mentioned that the crack was approximately six inches wide and near the instrument cluster. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 40,000.

- Conway, SC, USA

problem #8

Mar 022015

Silverado 1500 Hybrid

  • 39,500 miles


The contact owns a 2011 Chevrolet Silverado. The contact stated that the dashboard developed a crack on the passenger side near the air bag. The vehicle was taken to the dealer. The technician stated that they would need to report the failure to the manufacturer before performing the repair. The failure mileage was 39,500.

- Stedman, NC, USA

problem #7

Dec 102014

Silverado 1500 Hybrid 8-cyl

  • 30,200 miles
I was driving into the parking garage at work to a parking spot. As I braked and slowed turning into the parking spot the truck accelerated and crashed into a concrete support beam. Airbags deployed and the truck suffered quite a bit of damages to the passenger side front end. I am unsure of speed at time of accident.

- West Melbourne, FL, USA

problem #6

Jul 202014

Silverado 1500 Hybrid

  • 60,500 miles
Backed into hay rake

- Washington, DC, USA

problem #5

Jul 032014

Silverado 1500 Hybrid 4WD 8-cyl

  • 138,000 miles
Once the vehicle is in park it is sitting up and after putting the vehicle in reverse and starting to drive the vehicle lowers to the ground. The vehicle pulls when driving and causes an additional pull on the engine and fuel system.

- Natchez, MS, USA

problem #4

Jul 212014

Silverado 1500 Hybrid 4WD 8-cyl

  • Automatic transmission
  • 37,000 miles
The contact owns a 2011 Chevrolet Silverado. The contact stated that while driving approximately 15 mph, the spare tire detached from the vehicle. The spare tire rolled into incoming traffic and other drivers were forced to swerve to avoid an accident. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 37,000. Updated 09/02/14 the consumer stated the cable snapped off inside the pulley system. The tire hit the rescue hitch. The back of the truck jumped into the air. Updated 11/6/2014

- Pembine, WI, USA

problem #3

Oct 282013

Silverado 1500 Hybrid

  • 70,000 miles
First I went to open my front passenger door from the outside and the chrome door handle came off the truck in my hand. Approximately a week later, the driver door handle also came off in my hand as well. Both instances rendered the door inoperable from the outside of the vehicle.

- Dayton, TX, USA

problem #2

Jun 132011

Silverado 1500 Hybrid 4WD 8-cyl

  • 50 miles
I own a Chevrolet 2011 1/2 ton truck and I noticed days after I bought it that the right column between the windshield and the passanger window creates a blind spot for the driver that almost cost me an accident because I could not see a motocycle coming from my right in the intersection about to do a left turn.

- Florence, AZ, USA

problem #1

Sep 222010

Silverado 1500 Hybrid 6-cyl

  • miles
Why is the cables supporting the tail gate two different lengths, one cable is loose when the tail gate is lowered and not supporting anything, I talked with my sales person and he told he talked with GM and they are not going to fix the problem, can you please give me some information on this, thank you very much.

- El Paso, TX, USA

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