This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Very sloppy steering about 3 to 4 inches in turning steering wheel to make correction in direction of truck to keep in center of road when traveling from 20 to 70 mph.
2-4' play intermittently and unexpectedly, truck immediately goes to the left or to the right at speeds 30 mph up to 65mph. This happen down a highway and on roadways which at 30 mph the truck veered left into the other lane with another car coming towards me, car swerved to miss me preventing a head on head collusion. Truck has 35,500 miles on it. There are several complaints online to this exact problem. I do hope a recall or investigation happens prior to someone having to dye because of this issue.
The steering is very loose/excessive lash. Up to 4 inches of free steering wheel travel. Not as noticeable from 0-40 or over 70mph but in between is very noticeable! this also makes the truck seem "darty" when changing directions on winding roads and uneven spots in the pavement. I took my truck to the dealer and they said that it is a very common problem in the 2500 trucks and they dont understand why it isnt a recall. Parts and labor to fix a "design flaw" gear in the steering box $2,000. This is ridiculous that a 2016 model vehicle with 42,000 miles has this issue. This is most definitely a serious safety issue! after researching this problem I have notice a lot of complaints with this model truck having the same issue. In some of the reports that I have seen some of the trucks are having the same problem with less than 15,000 miles.
The contact owns a 2016 Chevrolet Silverado 2500. While driving 25 to 60 mph, the steering wheel pivoted to the left and right. The contact had to hold the steering wheel with both hands to keep it in the lane. The vehicle was taken to pine belt Chevrolet (1088 NJ-88, lakewood, New Jersey 08701, 848-299-4435) where it was diagnosed that the steering gear box was loose and leaking (failure code: PA45908). The vehicle was not repaired. The manufacturer was contacted and provided case number: 9-5091926728. The failure mileage was 45,000.
While driving down interstate steering became very loose and hard to control. Steering had 2-3' slop and made very difficult to control. Problem noticeable at speeds above 30mph. Looked into issue and found oil leaking out of steering box adjustment screw. Found adjustment screw had backed out of housing causing excessive backlash in steering box and oil leak. Retorqued screw.
- Erie, IL, USA
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I was driving South on us hwy 43 at 63 mph and my power steering went out resulting in my truck leaving the road and crashing into the trees on the northbound right of way I know that the previous year trucks have a recall on the electronic steering system but there are no recalls on my truck as of yet on the power assisted steering I was lucky please help keep anyone else from getting hurt from this faulty system
The contact owns a 2016 Chevrolet Silverado 2500. The contact stated that there was an internal power steering fluid leak and the steering wheel was difficult to maneuver. There was no warning indicator illuminated for the electronic power steering. The dealer (gross motors, 404 E. division street, neillsville, wi 54456, 715-743-3207) was unable to diagnose the failure. There was no recall for the failure. The vehicle was not repaired. The approximate failure mileage was 15,000. Consumer stated power steering fluid leaked all over garage floor also loud noise coming from power steering. Updated 12/18/18
Steering wheel develops 3 to 4 inches of sloppiness or lash. Lash will change according to speed. Under 25 mph no lash. But at higher speeds lash develops. Hard to keep vehicle in center of lane. Especially when driving mountain highways with curves
There is 2-4 inches of play/slack in the steering wheel. All ball joints and steering components are fine. Very dangerous and difficult to drive. 26,000 miles on the truck. Thanks
Vehicle steering gear failure on my 2016 Chevrolet K2500 truck. Truck would wonders back forth while driving on the road, ,play in steering wheel. Starts out small then gets worse as time goes on. This failure needs to be address because there may be other other failures out there that are not being reported. This condition is very serious because of the loss of control you have while driving. Talked to GM rep, he gave me the runaround and that GM is not responsibly for the vehicle when the warranty runs out. Then who is responsibly for the instillation of dangerous defective parts.
Loose steering, or just sloppy steering. Several inches each direction with the steering wheel to keep the truck going straight down the road. Like driving a fifties model car. My 2012 model the steering would completely go out, this one keeps getting loose. Sounds like many other owners are having same issue. Going back into the shop. Second attempt for repair. Also this high dollar truck has a sound system that on am radio sounds like the speakers are busted.
Just noticed there was play in the steering. The steering wheel can move 2-3 inches without response. This causes over correction when driving causing the vehicle to track out of its lane. Truck has 11,0000 miles.
The steering is sloppy. Have about 2 to 3 inches of play in it. This happened while just driving down the road and then I began to notice the play in the steering wheel. This vehicle only have 26,000 miles on it.
Steering is getting looser and looser when driving with only 59,000 miles on truck. Also steering gear box leaking and dealer said nothing they can do and charged me.
All of a sudden and without any warning, while driving down the road, there became between 3 and 31/2 inches of slack in the steering. The truck suddenly darted to the side. Could have easily caused a collision. The private mechanic I spoke with over the phone knew exactly what the problem was, as did the dealership we spoke with. Apparently this is a known problem. This is a safety issue. Sudden slack in the steering box. Could have easily caused a head on collision! all front end components have no slack except the steering box.
While driving on the highway at ~65 mph, the steering suddenly became very loose. Had about 4 inches of play in the steering wheel before the tires would turn. Very hard to control vehicle in lane.
'steering extremely loose; steering box leaking fluid. Steering worsens at higher speeds, hard to keep straight on road due to excessive play in steering wheel.
Excessive steering wheel play or (lash). While driving down the highway, I can turn the steering wheel 3 inches past center to either the left or right and the truck has no response. This is extremely stressful because it is impossible to maintain your lane because of changing road grades and crowns. Also the truck did not exhibit this behavior until the 15,000 mile mark. Then all of a sudden the steering became extremely loose. GM has released tsb documents (pit5501F) dealing with it, but it does not fix the problem. I do not feel safe driving a 3/4 ton truck with uncontrollable steering!!!!!
A D V E R T I S E M E N T S
- Elkhorn, WI, USA