This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Over a period of aprox 600 miles/3days, the steering has gone from near 0 slack/play to well over 1 1/2 inches of play resulting erratic steering response which, when on narrow highways makes it difficult to stay in your lane. Several occasions had close calls both with on coming traffic and with running off road. Is obvious most problematic at highway speeds but occurs at all speeds
At 7500 miles my trucks steering became really loose. Could move 2 to 3 inches with out any wheel movement. Which created a very dangerous driving condition.
The contact owns a 2016 Chevrolet Silverado hd. While driving 35 mph, the steering failed and the service stabilitrac warning indicator illuminated. The contact lost control of the steering as the steering wheel veered in the opposite direction. The contact was able T O pull the vehicle over as it stalled while still in drive. The contact was able to restart the vehicle the first time after one minute and all the warning indicators illuminated. The vehicle was diagnosed and it was determined that the steering cable was loose and sparking the computer system. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 23,500.
I purchased a 2016 Silverado 1500 4WD ltz crew on February 08, 2016. On February 20, 2016 with just 312 new miles driven on the new vehicle, the electric power steering stopped working while driving 60 miles per hour going West on the southern state parkway middle lane in nassau county New York. With no power steering on a six thousand pound truck, I had to struggle with turning the steering wheel away from other vehicle on the parkway and exit the parkway without causing an accident. I immediately call for road side serviced and the truck was towed and return to the dealer for service. During the investigation, the Chevrolet service department located in valley stream, NY stated on February 24, 2016 that the entire electric rack opinion for the power steering was defected when it was installed during the assembly by the manufacture. The 2016 Silverado 1500 truck was purchased new on 2/08/2016, and I have concerns that other mechanical parts in the vehicle may be defected and the vehicle may be unsafe to drive.
- Elmont, NY, USA
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- Annapolis, MD, USA