This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Brakes randomly started not working. A lot of resistance, unable to stop, unable to push brake to floor. Finally got somewhere and parked after avoiding three accidents, vehicle had to be towed. Brake booster is bad. This seems to be a common problem with the 2015 Tahoe. Why hasn't this been a recall"??"
Transmission completely went out at 104,000 miles, requiring new transmission. Entire air conditioning system had to be replaced today the brakes stopped working suddenly- waiting for diagnosis. Vehicle had to be towed. Almost in three different accidents trying to get somwhere and get stopped. Catylatic convertor needs to be replaced and currently has three codes related to it showing. This vehicle has been problem after problem since day one.
Im driving the car and randomly stops like died all the power and brakes, lights and radio go off and I have to park then the car wont start after few minutes
The contact owns a 2015 Chevrolet Tahoe. While driving 60 mph, the engine and steering wheel seized. The vehicle was able to restart and be driven to the contact's home. Once the contact arrived home, the vehicle was unable to restart. Davis Chevrolet (2277 S loop w, houston, tx 77054) was contacted and stated that the extended warranty on the vehicle expired. The manufacturer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 80,000.
While driving 10mph or less the vehicle will not stop the brakes are very are and stuff will not allow you to stop nor while reversing! I've almost hit someone walking and someone car! I ran into our industrial fan in our garage because I couldn't stop. We almost lost our lives twice while my 7 year old daughter was in there becywe couldn't break. I've called dealerships and GM bout problems and they stated that they've had several complaints about it but it's not recall and that can not reimburse me especially if I ket a third party fix it. I'm unemployed and pay a note on this vehicle. I've had problems since I purchased it brand new! also the rear camera never work it barely work it's a very small one the dealership said they will install the regular one in that every Tahoe has because mine has a defect and it's not the touchscreen that all tables have and no parts for this one but GM wouldn't agree with it they've done everything to the back up camera and it keep going in and out and has to have updated my link radio. That's dangerous. As well as the brake cable keep slipping and causing major sqeaking when going over bumps speed bumps and etc. And the motor mounts still not fixed I've taking it several times about the major shake and vibration from it while at lights or still and they've changed them out shaved them down still no help so they were still waiting on GM to come out with a part to fix it. My warranty has expired now this all needs to be fixed and replaced I have a daughter and we are scared that something will happen. The brake issue had been going on for a year and eventually it gotten worse and couldn't stop at all. Brake pump and vacuum pump. What does it take for us to loose our lives for it to be fixed. I've had someone to fix the brake issues and it cost a lot and GM will not reimburse me please help I have proof and receipts of everything.
- Baton Rouge, LA, USA
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On May 31, 2018 I purchased a 2015 Chevy Tahoe ltz with 30,000miles that had been traded in at a local Ford dealership. Within days of purchasing it, the car began having issues with a stabilitrak warning followed by other erratic computer warnings. In following weeks the car also began having complete power failure at low speeds while turning and continues to have these problems to date. The engine also began smoking in July, caused, as it turns out, by a jammed belt on the air conditioner compressor. This vehicle has had many power failures in parking lots, on streets, the highway tunnel in boston and most recently on labor day weekend when the car stalled in charlestown, ri while slowing down at an intersection. I had no warning flashers or brake lights and the doors would not open. With the help of the local police dept. Who assisted me until the car restarted, I was able to drive it to a local residence. The Ford dealership sent a flatbed truck to tow it back to the facility where I purchased it. The dealership continues to return the car to me as it doesn't fail when they drive it due to its erratic nature, and service by several GM dealers they have sent it to have not been able to fix the problems either. I am stunned to learn that this vehicle is not on the recent recall list from GM regarding power steering issues at slow speeds. In a phone call to GM customer assistance on 9/21/18 (case number 8-4650063752) the representative confirmed that my vehicle was not on the list. I trust that by reporting these problems to you GM will be able to resolve this issue and insure my safety and those around me while driving. I appreciate your assistance and would be happy to provide any documentation I have available if requested. Attached are pictures of the vehicle and the id plate from the side of the car.
The contact owns a 2015 Chevrolet Tahoe. When the vehicle was started, the air conditioner blew out hot air. The contact exited the vehicle and noticed fluid leaking from the engine compartment. The contact took the vehicle to an independent mechanic who determined that the condenser failed and needed to be replaced. The dealer was not notified of the failure. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 84,308.
The contact owns a 2015 Chevrolet Tahoe. The contact stated that the vehicle misfired due to a collapsed lifter. The check engine indicator illuminated prior to the failure. The vehicle was taken to autonation Chevrolet gulf freeway (138000 gulf fwy in houston, tx) where it was diagnosed that there was a collapsed lifter. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was unknown. The approximate failure mileage was 129,000.
Our Tahoe has had an issue over the past 9 months. The engine unexpectedly stalls. This has happened twice while pulling out on to a busy highway. Very frightening. We first took this to the dealer on 8/15/17. They spent hours trying to diagnose and found nothing. The stalling continued to happen occasionally. Early December the stalling occurred while pulling in to our garage. We lost all power momentarily and it would not restart this time. I disconnected the negative battery cable and then reconnected it and everything worked fine again. We took it back to the dealer on 12/8/17. Iafter researching this more it seems numerous people are having the same issue. Traction control warning comes on when the stall occurs. This time I was more insistent that they fix this and explained my wife was scared to death to drive this. This time the dealer said that they have changed the negative battery cable on other customers vehicles and that has fixed the problem. My reaction was why didn't you tell us this last time and why isn't there a recall? so far this has fixed the problem. I contacted GM and they did not give me a straight answer on this proble. Basically they said we may have had a defective part.
At slow speeds car dies shutting off all electric power and locking us in the car. Steering wheel jerks and car dies. Backed out into highway at night two nights ago and car died in middle of road with no lights. There was enough of a hill to let the car roll off of highway or my family could have died. Car has around 60K miles on it. Have read other issues similar to this. No evidence on computer when we take it to dealer. We have had this issue happen at least five separate occasions. The last one was the worst and most dangerous.
2015 Chevy Tahoe ltz: Condenser and compressor went out stopping any cool or cold air flow in middle of a June. Must order parts directly from GMC. Parts estimate $3,500+ labor estimate $780. What's wrong with this picture? it's a leased vehicle. Chevrolet won't cover. Same 2015 Chevy Tahoe- at 111K, 4,5, and 6 gear failed. Transmission failed going up hill with my 2 year old in the vehicle! Chevy only covered a portion leaving me a $2K bill in April 2017. June 2016- I had taken my Tahoe (leased) only to one dealership when needing any maintenance. My records show I started complaining about sunroof bellows at 20K miles and the appliqus on both driver and passenger side doors. June @68K miles I had to replace sunroof, dvd player, bellows, and internal wiring. Also, drivers side strut. I spent over 2K on my Tahoe, only to notice the dvd player is not working.... again.
I have 2015 Chevy Tahoe that needs a new ac condenser. I have read hundreds of complaints online regarding this issue and the defective part where the seals crack requiring replacement. On top of all that, its not covered under warranty and the part is back ordered until September/October 2017. So no ac in the summer time. Brilliant. This should be a recall. The part is failing with no fixable alternative. Please investigate. This should not be happening with 1 and 2 year old vehicles. The dealer is charging close to $2000 to replace on top of all else. Please research the problem and hold them accountable.
The contact owns a 2015 Chevrolet Tahoe. While driving at a slow speed and making a left turn, the vehicle stalled. The contact stated that the vehicle lost electrical power. The vehicle was unable to restart and the doors would not open. After approximately thirty minutes, the vehicle was able to be restarted. The contact stated that the failure previously occurred and that the high pressure fuel pump needed to be replaced. The vehicle was repaired, but the failure recurred. The dealer diagnosed that the amperage from the battery was insufficient, which caused the vehicle to stall. The battery was replaced. The contact was concerned that the dealer was unable to verify if the failure was fully remedied and if the vehicle was safe to be driven. The manufacturer was notified of the failures. The approximate failure mileage was 52,500.
The contact owns a 2015 Chevrolet Tahoe. While driving various speeds, the vehicle vibrated when the brake pedal was depressed. There were no warning indicators illuminated. The vehicle was taken to a dealer where it was diagnosed with excessive vibration due to the motor mounts. The vehicle was not repaired. The dealer stated that the manufacturer was aware of the issue and was working on a remedy. The failure mileage was 9,000.
Condenser went out. I have a little over 39,000 miles on this vehicle and just had to put it in the shop for the condenser to be replaced. I contacted 2 different dealerships and both have told me they have had to replace several defective condensers. To me, this says that GM is aware of the issue yet is making no attempt to recall the defective part. I am attaching a photo to show the leak is at a sauder line and not due to external damage. Had a rock or other foreign object hit the condenser my insurance would have paid for this since it would be considered comprehensive but the tech at the dealership told me that it was not due to external damage, it was defective. The dark spot at the bottom of the photo is where the leak was & it was coming from that seam/sauder line.
The contact owns a 2015 Chevrolet Tahoe. After the vehicle was started, an abnormal odor emitted from the vehicle. While driving, the contact noticed smoke under the hood of the vehicle and no warning lights were illuminated. It was discovered that there was shredded metal exposed and the air compressor was melted. The vehicle was not taken to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 52,000.
The contact owns a 2015 Chevrolet Tahoe. When the vehicle was shifted from the V8 to 4 cylinder motor, the vehicle began vibrating severely. The failure occurred without warning. The vehicle was taken to the dealer where the failure could not be diagnosed. The vehicle was not repaired. The manufacturer was notified. The manufacturer stated that the failure was inherent to the vehicle. The failure mileage was approximately 12,000.
While driving about 65 mph the vehicle's engine shut off. The vehicle would not start back up for approximately ten minutes. It needed less than 20 gallons of fuel to fill it up.
4th and most dangerous of 4 incidents in 3 weeks of ownership of 2015 Chevy Tahoe lt. Without driver instruction or interference the 2015 Tahoe shifted itself into 4WD despite dial on 2wd. Steering difficult, car jerked, engine revved differently and trouble in reverse. No warning signals on display and I didn't know what was happening. Drove.5 mi., pulled over restarted, and then "4 wheel drive, dismiss" on display over steering wheel (no seat vibration, flashing lights as with lane drifting). Tried to "undismiss", consulted manual and ensured dial was in 2wd. Cut ignition off, restarted, same light. Test drove another 1 mi. To see if warning display malfunction...car jerked and steering as if non-power steering. Called dealership (rick hendrick's city Chevrolet, charlotte, nc) and svs tech had never heard of such an issue and consulted other techs (on hold 15 min). Finally svs mgr said car unsafe to drive but to drive it home 'slowly" and they would tow to dealership and get me a loaner. Svs mgr, on 3rd phone call after I threatened to notify ntsb, said he was calling a GM "program mgr" to see about my car's "dangerous issue". after the car rolled when ignition turned off (radio and dash lights off too) and it hit a dumpster B/C we had not put it in park, yet ignition still turned off (luckily no one hurt but significant paint damage), key fob wouldn't program seats/mirrors, mylink wouldn't pair to my phone and now to learn there is a recall for rolling B/C car shifts into neutral? I am still driving loaner, no word from svs mgr, I refuse to drive the car again and gsm said I'd have to go to GM direct for a "buy back". the 1-800-222-1020# he gave me useless). Help!
A D V E R T I S E M E N T S
- Melbourne, AR, USA