This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle message said "service engine" "engine unavailable, low propulsion" "service airbag" and airbag light stays on. Took it to hendrick Chevrolet apex North Carolina. They said there is a recall #N172130462-02. They said that recall did not cover service airbag and airbag light. They said I would need to replace the BCM for $900+. many complaints for the same problem online at various forums and car websites. Also was reading there was an investigation into these airbags but I do not see a recall for it yet. Please let me know if there is any solution to this issue. The car is used daily to take kids to school and back and I'm concerned the airbags will not go off if needed. Thank you. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Front passenger seat airbag module is bad. No accidents. Sensor failure comes on when you start the car. Chevrolet is saying it's over $800 to replace. 99950 miles on odometer. Airbag sensor started coming on sporadically while an adult was sitting in the front passenger seat during the last 10,000-20,000 miles of driving vehicle. Now the airbag sensor comes on every time vehicle is started.
My passenger seat frequently generates a service airbag warning. The last time I talked to a dealer rep about this, I was told it was caused by a faulty "passenger presence module." As I am out of my bumper to bumper warranty, the cost to fix is over $800. I've also seen numerous complains on Volt forums about this same issue.
Intermittent "service airbag" warning, despite the vehicle never having been in an accident. Occurs while vehicle in motion, sometimes with passenger, sometimes without. Seems to be a sensor/wiring problem.
Passenger side airbag sensor warning. No damage, no cause, it just came on and the service department wants $800+ to fix it. This is a known issue effecting serveral other owners of the same vehicle. It is a defect!
- Jeffersonville, IN, USA
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Occasionally, receive a warning on dashboard that airbags require service. According to the dealer, the passenger presence sensor is defective and disables all airbags (including driver-side) in the vehicle. In September 2019, NHTSA launched an investigation into similar complaints and GM vehicles: Https://gmauthority.com/blog/2019/09/Chevrolet-Volt-under-investigation-for-airbag-warning-lights/
The contact owns a 2012 Chevrolet Volt. The contact stated that while driving at 60 mph, the reduced propulsion error message was displayed on the instrument panel. The engine revved up and the vehicle stalled without warning. The contact pulled over and restarted the vehicle however, the vehicle failed to accelerate. The vehicle was towed to beaty Chevrolet (9615 parkside dr, knoxville, tn 37922) where he was informed that the voltage on the battery was low and needed to be replaced. The contact spoke to serra Chevrolet Cadillac Buick GMC Kia (189 stonebridge blvd, jackson, tn 38305) where the dealer discussed trading in the vehicle, but offered no assistance for the repair. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 162,000.
The service airbag light is on and the dealer said it is a common problem. That a cell phone sitting on the seat can cause the light to come on. It seems to be a flaw in the design and something that the manufacturer should fix for free.
Air bag sensor error keeps going on and off in dashboard. Took Volt in and service department says a faulty passenger side sensor located in the passenger side seat. To fix over $1000 + labour + tax. When error is on, service department says passenger side airbags will not function, my Volt is up to close to 100,000 miles read that other 2012 Volt owners were experiencing the same error. Air bag error started around Feb of this year and has been off and on since then. Longest period it was on for, was about 3 days so then I took car in. Before that the error would appear for an hour or 2 before disappearing
Last June I took my car in for normal service and right as I was exiting the lot, I got a "service airbag' notification that was not on there anytime within the 5 years I've had the car, nor before I dropped it off. I asked the dealer to look at it because maybe a sensor or wire was loose and they refused without additional payment. I raised such a question that the manager of the dealership sent me paperwork stating that the dealer I bought it from sold me a salvaged car, however the VIN was one number or letter off. The dealer where I received service from also kept asking me if I was in an accident and I have not been; however with my car being a certified pre-owned, maybe there was one previously that was not reported? suffice it to say, a lawyer would be pricey. All & all the paperwork I was sent did not match the VIN on my car and I started looking in forums and found many other people were having the same "service airbag" issue out of the blue, which led me to wonder why this hasn't been classified as a recall.
The contact owns a 2012 Chevrolet Volt. The contact stated that while there was a passenger seated in the front passenger's seat, the service air bags and passenger air bags off warning light was illuminated. Colonial West Chevrolet of fitchburg located at (314 john fitch hwy, fitchburg, MA 01420) was contacted and informed of the failure. The contact was informed that the vehicle was not subjected to a recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 120,000.
Service airbags warning light on dashboard with no cause. Seat and interior has not been exposed to water. Many other owners have expressed this problem. No codes indicate anything to isolate what part of the system is affected.
While the vehicle is parked and the key fob is carried inside the owners pants pocket, the owner's keys will inadvertently press against the unlock button on the fob for an extended period of time (5 secs ?). the remote will in turn signal the Volt to power all four windows in the car to the "express window down" feature. During this time frame the owner of the car is unaware of the windows in the lowered position and if rain enters the interior of the car the interior & seats become saturated. This in turn may cause the passenger airbag occupancy sensor to malfunction and display the "service airbag" warning light on the driver instrumentation screen. There are reports from GM service departments telling customers the airbag occupancy sensor is defective because the owner got the seat wet and offer very little assistance. The express window down feature can not be switched off from any menu settings of the car. This is a clear recall that can adversely effect the driver / passenger airbag safely deploying.
Intermittent passenger side airbag warning light illumination. The warning light comes on when very light items are placed on the seat and when a passenger is present.
An air bag error message appears on the dash. We discovered if a person sits in the front passenger seat the error clears. We just bought the car, and the dealer states that this safety feature would fall on us to repair. When we test drove the car there as someone in the front passenger seat so we were not aware of the issue till after it was purchased.
The passenger airbag system will intermittently code for service airbag. It will do this when a passenger is in or not in the seat. When it does this the airbag indicates as off instead of defaulting to on. This is worrisome cause the airbag could not deploy in the event of any accident on the passenger side when it is occupied.
Airbag light comes on when even the slightest pressure is placed on the passenger seat. I was told that replacing the sensor in the seat is the only remedy, and that is repair is not covered by warranty. This is a major safety issue that is known to GM.
Vehicle displaying service airbag warning. Was told by dealer the passenger airbag will not deploy unless a $1000 part is ordered and installed. This is a critical safety device and should be covered as a safety recall. This warning appears upon starting the vehicle and remains on. The dealer stated the passenger sensing module shorted out internally. The vehicle currently has 124K miles on it.
A D V E R T I S E M E N T S
- Holly Springs, NC, USA