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fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
9,286 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1998 Dodge Caravan suspension problems

suspension problem

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1998 Dodge Caravan Owner Comments

problem #7

Apr 112013


  • miles


Major concern is about the strut housing roughing out been looking this up and from 97 to 2000 maybe a bit longer this has been a major issue that Chrysler need to address. I know they don't want the responsibility of the matter, but some one could get hurt from this.I just found out about this and have been searching all the information I can find on this issue.this is faulty design of Chrysler, they made tons of money selling the vans, even after this started to happen they still didnt change the design.well I have to have mine done but in the mean time I better not get hurt from one letting loose. I survived cancer not to die from a auto accident do to a so so good design.

- New Kensington, PA, USA

problem #6

Sep 302004

Caravan 6-cyl

  • Automatic transmission
  • miles
On Thursday, September 30, 2004 I was informed by my dealer rouen Chrysler in woodville, Ohio that my ls front power tower (housing for left strut, engine bracket, etc) was rusted through and would immediate repair or the strut would collapse, engine bracket and entire front end of the car would collapse causing an accident and injury. The repair was exhorbitant initially. After discussion a service bulletin 23-044-02 was produced that indicated there was a defect for all Dodge Caravan's model years 1996-200. My vehicle is a 1998 Dodge Caravan. The service bulletin indicated a repair kit and I was given a more reasonable estimate by the rouen body shop. The service techs were seeking the problem with my horn which wasn't working on all decibles. If they had not been looking at the left front inside of the vehicle this condition would have continued until there was a fatality. My vehicle [xxx] has been exclusively serviced by rouen technicians from its purcase in August 1996. There is no excuse for this oversight and I fear that left unnoticed as it had been for this amount of time a fatality would have occurred. I blame this dealership entirely for this negligence and doubt if I will ever buy another Chrysler product and certainly not at this dealership. The service department and Warren are well aware of my concern. No action has been taken. I will need immediate transportation. My first vehicle purshased in April 1996 a Plymouth Voyager had complete engine failure and could nto be fixed, now this. Is it any wonder I doubt the credibility of Chrysler products and the long-term reliability due to proven manufacturing defects which endanger my life. Updated 07/24/2012 information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Perrysburg, OH, USA

problem #5

Jul 152003


  • Automatic transmission
  • 65,000 miles
Transmission not properly shifting in 2 nd gears. Air conditioning stills blows semi-warm air. Sway bars replaced.

- New Baltimore, MI, USA

problem #4

Nov 212003


  • miles


Consumer states while preparing to pull out of his driveway, both of his front wheels collapsed. He states he had his vehicle towed to the nearest service station and repaired. But he doesn't think there is a recall of this type of defect.

- Providence, RI, USA

problem #3

Sep 022002


  • miles
Consumer states that there is to much rust on the strut bars underneath the vehicle, which could eventually cause the suspension to fall down. Contacted dealer

- Butler, PA, USA

problem #2

Aug 301999


  • Automatic transmission
  • miles
Front end alignment problems causing premature wear of the front tires. Mjs

- Palmetto, FL, USA

problem #1

Aug 271998


  • miles
Strut failure.

- Paramount, CA, USA

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