Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Dodge Caravan brakes problems

brakes problem

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2002 Dodge Caravan Owner Comments

problem #1

Jul 222003

Caravan 6-cyl

  • Automatic transmission
  • miles


Complaint received via E-mail. We had the power steering pump changed four times. On 7/22/03, we brought the van into westway Dodge because it made a loud noise when turning. They conducted technical service bulletin 19-006-02 and installed a longer power steering hose. On 7/31/2003, we again brought it in to westway, because the power steering pump was making a moaning sound. They diagnosed it as low pressure output, and replaced the power steering pump. On September. 15, 2003 we brought it in for the power steering coolant line recall. After that time, the dealer advised us that it was still making noise, we experienced continued noise. At times, it was difficult to turn. November 26, 2004, we took our van to dealer for upper power steering pump recall. We brought it to mack massey Dodge at 950 crockett, el paso, tx 79922 for recall repairs. They also replaced the pump and test drove the vehicle. Also, found the power steering pump was leaking, and it needed to be replaced......power steering pump wa schanged four times, three of thos etimes was during recalls. Despite the repairs the power steering pump continued to be noisy, and steering wheel, at times, is difficult to turn.

- El Paso, TX, USA

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