Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


fairly significant
Typical Repair Cost:
Average Mileage:
81,413 miles
Total Complaints:
1 complaints

Most Common Solutions:

  1. repaired at the dealer (1 reports)
2002 Dodge Caravan seat belts / air bags problems

seat belts / air bags problem

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2002 Dodge Caravan Owner Comments

problem #1

Aug 242009

Caravan SE 3.3L

  • Automatic transmission
  • 81,413 miles


I paid $207.51 on a repair that I should not have had to make and certainly should not have to pay for. I complained to Dodge customer assistance, and they denied any reimbursement saying the vehicle is out of warranty.

When I bought this car, I knew I would have to pay for consumable items like brakes and tires. I also took the risk that I might have to repair or replace auxiliary components like the water pump and power steering pump. I did not take the risk that I would have to pay more than $200 extra to protect against an air bag deploying accidentally while I am driving or failing to deploy in case of a collision.

The air bag system is a required safety item that should last the life of the car. I should not have to pay to keep it in service. Chrysler apparently disagrees. This is my 4th Dodge/Chrysler/Jeep vehicle. With customer service like this, it ought to be my last.

- , Foxboro, MA, USA

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