This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Wife was driving into town from her sisters house and noticed ABS, traction control light and other lights begin to come on while she was driving. She began to notice a burning smell at around 40 mph just before getting into town. When she parked the car at walmart she noticed all the lights flashing like a casino and the car would not start. She called me to come get her while she was in the store so I went and got her keys, gave her my truck to drive back to her sisters, and went to her vehicle which started up when I attempted to turn it on. As I was driving the car home I noticed a winding noise coming from the engine but that was the only thing I experienced while I was driving it. The next day I had my father come by so we could take his truck with us in case it malfunctioned again. As my father was driving the car into town to an auto part store the casino light show started up and the vehicle completely died while driving at 40 mph so he had to coast it dangerously into a gas station parking lot, thankfully this didn't happen on the interstate going 70 with 18 wheelers around. I called a tow truck and had it towed to Dodge dealership down the road and they said this was a common problem and the battery and alternator needed replaced which is going to cost around $900. This has angered me all day that they knew this was a common problem and no recalls have been issued on this. This could potentially injure or kill someone because it shuts down completely while driving and not everyone can control the steering wheel when the power steering goes out. This happened around 59,000 miles. We wont be buying anything from Chrysler or Dodge from this day forward.
The first time my 11 Dodge Challenger messed up was January 2014. Went to start it and it wouldn't. got towed to dealership-was told the door handled shorted out. 2nd time was in April 2014 I smelt burning rubber turned my car off and then it would not start and windows rolled down. Got towed- was told bad battery. Now the 3rd time June 2014 I was driving about 40 mph the inside of my car looked like a casino slot machine with all the lights and sounds going off! every light on my dash flashed over and over! my seatbelt light said I didn't have my seat belt on when I did! then my seat warmer came on and was hot as fire, then I did have to unbuckle so I did not get burned! radio was flashing on and off. Hot air came pouring in through my vents. I literally thought my car was on fire! my gas needle kept jumping from full to empty! car stalled 2 times before my steering wheel locked up and I had to run up into my parents neighbors yard!! after car died my gas needled stayed at F as if it were on, and my temp needle stayed between cold/hot as if the car were running. I could not open my trunk. My trunk light on tail end was flashing on and off. Of course towed again and now they say it is the alternator! it has been 6 days and I still have not gotten my car back! says it should be in tomorrow and it is no biggie to putting it on. But yet when I was there 5 days ago he says Challengers go through alternators a lot that's why auto zone and Dodge stock up on them, but yet I am having to wait for one to come in?? bs as of today my car has 32,200 miles on it!
I was returning to work from lunch and I was driving South in the company parking lot going no faster than 5-10 mph. I started to make a right turn into a parking space so that I could back into the parking space directly behind it. As I started to make the turn I took my foot off the gas and placed it on the brake so I could come to a complete stop before I backed up into the space behind me. As I had my foot on the brake the car accelerated on its own and because I had no time to react the car plowed through a tree, some heavy vegetation and down an embankment. There was significant damage to the front of the car, as a result of the impact with the tree, which caused the entire bumper to fall off and destroyed. Yet, the airbags, which were recalled and already "serviced" once before, never deployed.
While driving about 45mph ABS, eap/bas and traction control lights came on. Parked car and would not start. No power. Towed to Dodge dealership and after 2 days reported needed new battery after old battery would not keep charge. One day after got vehicle from dealer, drove vehicle battery light came on, drove to dealer service turned off vehicle and turned on again but light did not come on. Tech checked battery connection, was ok and tried to drive home. Drove vehicle 3 miles battery light, ABS, eap/bas and traction lights came on again, idled rough then dash went dark and car killed, steering locked. Got relative to put another battery in to drive vehicle to dealership. Is there now awaiting diagnosis but all things point to bad alternator. Vehicle 3weeks out of warranty with 31000 miles. The charger has had issues with alternator & have seen a few Challengers complaint on other sites. I did like my car but this appears to be a manufacturer defect with alternators, only 31000 miles and gone bad.
Numerous lights went off in my vehicle after the steering wheel locked and the music to my stereo suddenly cut of and back on within seconds. All of this without warning. Now the car fails to start back up. I've taken it to a Dodge dealership and it was diagnosed as a bad alternator. I was informed that there are absolutely no alternators available anywhere for a 2011 Dodge Challenger 3.6 and sure enough I can't find any myself online. How can a part so important be on back-order with Chrysler and not to mention worth $500 and over $200 in labor when all it has are two bolts for attachment. I'm so confused.
- Columbia, SC, USA
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The contact owns a 2011 Dodge Challenger. The contact stated after parking the vehicle, the ABS light illuminated, it stalled, and the ignition switch locked. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 33,000.
The battery, engine, ABS, airbag and other lights began to flash. I bought a new battery. The next day something killed the new battery. The car stalled on a busy highway. It was towed to the dealership. They were no help. I told them of the recall on the 2013 Challengers for the exact same problems. They stated mine was not recalled. This repair cost me over $1200 out of pocket. I would not recommend. A Dodge vehicle to anyone. Bad alternator, wire harness and electrical system. Terrible car and service. Chrysler was no help at all. As I have searched, there are numerous electrical problems/complaints with the 2011 Dodge Challenger/ chargers. There should have been a recall on those.
On the date stated above, while operating my vehicle the engine, ABS, airbag, and other lights begin to flash and beep and the engine stalled and cut off in mid traffic. I attempted to jump my battery off, but to no avail. I purchased a new battery and after driving approx. 15 miles and cut the engine off and immediately attempted to restart but it failed and after attempting to turn on the head light, open the trunk and let the windows up, I concluded that the new battery was now dead. Dodge has not acknowledge any problems or recalls for the alternator and I am outside of the factory warranty. I am very suspect that Dodge know there is a problem because the part is not available through the normal autopart stores and the price through dealerships and upwards of $500 for the part and $300 for labor for a partthat should not fail this soon.
The contact owns a 2011 Dodge Challenger. The contact stated that the vehicle stalled without warning. The contact was unable to restart the vehicle and had it towed to the dealer. The dealer first replaced the battery, but the vehicle failed to start. The dealer then determined that the alternator exhibited a shortage and needed to be replaced. The vehicle was not repaired. The VIN was not available. The failure and the current mileage was 39,000.
The contact owns a 2011 Dodge Challenger. The contact stated that the electrical system in the vehicle was inoperable and draining the battery. As a result, the vehicle failed to start. The vehicle was towed where the contact was advised that the alternator needed to be replaced. The dealer was scheduled to repair the failure. The manufacturer was notified and a complaint was filed. The failure mileage was 36,500.
Started at about two to three months while stopped to make turn, the computer reset. It noted tire pressure low and air bag light. This computer problem has happened at least six to eight times. Also, at least six to eight times, the car will not detect key fob and this has happened numerous times after new batteries in key fobs with new batteries. Car also died while stopped at light and when re-started it only had half the power. I 'limped' it home to avoid getting stranded. When re-started it was alright, but I continue to have computer and electrical problems. After the car stalled, it would flash the lights numerous times when the key fob was near the car in my pocket of sweat pants with nothing else in my pocket and nothing pushing the key fob. Problems increasing over time and I noticed Challenger had numerous complaints for key fob and electrical problems. I just took the car in for a recall regarding the outside door sensor keyless entry. Car has been to dealer about three times for these electrical related problems. The first time they re-set the computer. The second time the dealer could not replicate the 'key fob not detected' issue. This time it had the keyless entry problem and the dealer refused to even write down that the car stalled in traffic which was on a state highway.
I drive a 2011 Dodge Challenger srt-8. it has only 300 miles on it. I was driving it off the highway and was making a right turn off the exit. Suddenly the vehicles engine and electrical power all shutdown. Luckily the car behind me swerved out of the way or we both surely would of died. I could not even pull over. Once I put it in park I was able to restart it. I checked online and several websites list this very same complaint. The dealer said they are "unaware" of the issue and can do nothing about it. Dodge does not even acknowledge this issue for anybody. This is scary as [xxx] and will get someone killed. Please help. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
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- Bryant, Arkansas, AR, USA