This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a 2001 Dodge Dakota 2X4 with 38,000 miles. Both upper ball joints are bad. This is the same ball joint that is in the durango. I work at a small family owned tire store. I have replaced many, many, many sets of Dodge durango/Dakota upper ball joints over the last year. 90% of them go bad before the vehicle reaches 100,000 miles. I have been disappointing several times over the last few weeks with Chrysler's customer service. All distributors are back ordered on the parts so I can not even get the parts to repair my own Dakota. I have heard through our parts distributors that there is an investigation underway. These ball joints are not safe! they develop extensive play in the socket part of the joint in a short period of time. The only saving grace is that they usually start to make a lot of noise (a popping or squeaking sound when the suspension flexes) before they fall out. The sound usually scares people into have it checked. I believe this is the only reason that they have not had more fall apart and cause a wreak. Wes campbell.
On Saturday November 8 2003 I was going through a intersection at approx. 10 mph, I hit a small bump in the road and the next thing I know my tire is almost laying flat on the ground. I cannot believe a vehicle with 31,900 miles the upper ball joint would completely come appart. I cannot imagine if you were on the highway and this happened, Dodge has to fix this problem.
Upper balljoint defective 35000 miles Chrysler would not replace. This found when a alignment performed. I replaced both balljoints. I have all bills and defective parts.
I have a 2001 Dodge Dakota with the left side upper ball joint wore out. I have only 36400 miles on the truck and saw a news report on tv about the ball joints and inspected my truck and to my shock sure enough I jacked the tire up and it has lots of play. So much play im afraid to drive it. If I would have not seen this news report I could have been killed if this came apart. So now I have to figure out how to get it to the dealer to see if they can fix it. I am scared to drive my truck like this. I then did some more investigating on the internet and to my supprise this has been going on for years. You would think Dodge would have noticed this by now. The thing that scares me is that my 2 year old son has ridden in the truck with me a lot. If those ball joints would have failed going down the road at 55 mph what would have happened to us. Something needs to be done before people start getting hurt.
Front suspension problems identical to that of the Dodge durango. Have had both lower and upper control arms/ball joints relaced with less than 50,000 miles on the vehicle. Parts were replaced by dealership with same defective parts as originally installed on vehicle. Personally, no accidents related to this problem yet. Concerned about overall safety of Dakota owners. We have a 2001 Dodge Dakota.
Recently had to replace the following: Drivers side upper ball joint and control arm, drivers side spindle retaining plate and locking nut. The simptoms were, a slight thumping noise when going over smal but sharp bumps (like entering a driveway), and a sound similar to a spring being stretched and compresses. The work was done under waranty (29,000 miles). The thing that bothers me is that it took 2 attempts at the dealer to get it fixed, and that all the things I've been reading indicate problems on the passenger side! am I just a disaster waiting to happen" is daimler chrystler going to own up to defective design and manufacture or do a bunch of people have to die first"
Front upper ball joints on both sides are worn out before 38,612 miles (mileage at time I am sending this email). Took Dakota dealer (rainier Dodge, olympia, Washington) last Monday, October 20, 2003, and was told that it was safe to drive and would only take a few days to get new parts. They still don't have the parts to fix it and we just saw a news report (on durangos that also mentioned Dakotas being worse) showing how dangerous it is to drive a vehicle with bad upper ball joints (broke off and wheel and all went across 4 lanes of traffic). On their word that it was safe to drive, we took an out of town trip this weekend. I thank god that we made the trip safely! when is a recall going to be made on both the Dakota and durango? our Dodge dealer seems to be dragging their feet getting the parts to fix ours, and I am afraid to drive my Dakota until it is repaired. People need to know how dangerous this condition is and Dodge needs to accept the responsibility to correct the problem asap!
The upper ball joints wore out prematurely. The consumer had to replace the part within four months. Dealer stated there was no grease fitting in the ball joints and the joints became dry. Please provide additional information.
Took my 2001 Dodge Dakota to get alignment at local Dodge dealer and was told upper ball joints were worn excessively and needed to be replaced. The truck only has 45000 miles on it, this if you ask me is unacceptable. Also the truck was in the dealer 2 times before this because of a noise in the front end, and they could never find anything wrong, and I believe this could be related.
Both upper ball joints went bad at about 40,000 miles. Everyone I talked to said that was much too early. Had to replace both upper control arms. Also made for early tire replacement because of wear. Dodge should really have a recall on these items. Alot of Dakota owners have gone through the same problem.
I have a 2001 Dodge Dakota quad cab 4X4 and had the passenger side upper ball joint fail (luckly I was pulling into a gas station at the time). Why is it that you cannot purchase a replacement ball joint from Dodge (you must purchase the whole upper control arm assembly?)
Consumer states when the vehicle goes over a bump in the road, theres is a banging noise. Took to dealer, and dealer is replacing the front upper ball joints.
My balljoints snapped while turning in my sons school one morning, resulting in my front wheel and brake assembly falling off completely from my 2001 Dodge Dakota 4X4 truck in December 2002. I had 1000 miles passed factory warrenty
A D V E R T I S E M E N T S
- Alpharetta, GA, USA