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CarComplaints.com Notes: A prime example of why you should never buy the first model year of a new vehicle.

10.0

really awful
Crashes / Fires:
10 / 8
Injuries / Deaths:
9 / 0
Average Mileage:
42,013 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Dodge Journey electrical problems

electrical problem

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2009 Dodge Journey Owner Comments (Page 5 of 32)

« Read the previous 20 complaints

problem #541

Sep 072015

Journey

  • 90,000 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact stated that the vehicle would turn itself off independently when the push start was used. In addition, the vehicle took numerous attempts to start when using the key. The contact received notification of NHTSA campaign number: 14V373000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000. Parts distribution disconnect. Updated 04/14/16

- Toms River, NJ, USA

problem #540

Sep 092015

Journey 6-cyl

  • miles
The contact owns a 2009 Dodge Journey. The contact received a notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 04/04/16 the consumer stated the problem was resolved. Updated 04/05/16.

- East Galesburg, IL, USA

problem #539

Jun 012015

Journey

  • miles
In June 2015 I took car to freedom Dodge to have wireless ignition node replaced per the recall. Freedom Dodge claimed they didn't have the parts and wouldn't know until it came in. Furthermore they said they couldn't order the part. Freedom Dodge said they would call when the parts came in. It has now been six months and they have never called to tell us if the part is in. I called several times to check and they claim they haven't received the parts.

- Lexington, KY, USA

problem #538

May 162015

Journey

  • miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact stated that while driving at an unknown speed, the vehicle stalled without warning. The vehicle was restarted after several attempts. The contact stated that the failure recurred multiple times. The vehicle was taken to the dealer where the technician informed the contact to remove everything from the key ring but the failure recurred. The contact later received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) and was not able to receive the recall repair due to the part being unavailable for an extended period of time. The manufacturer was notified of the failure and was unable to provide a reasonable time frame to when the part would be provided to the dealer. The failure mileage was not available. Parts distribution disconnect. Updated 04/08/16

- Morris Plains, NJ, USA

problem #537

Dec 312015

Journey

  • miles
Re ignition recall. Unable to have the ignition repaired by hernnstein motors in waverly Ohio, due to the company saying they cannot get the repair parts needed. The recall notice was May 16 2015. They cannot honor repeated requests.

- Beaver, OH, USA

problem #536

Dec 212015

Journey

  • 161,952 miles
The contact owns a 2009 Dodge Journey. The contact stated that while driving approximately 65 mph, the vehicle stalled. The contact maneuvered to the side of the road. The vehicle was towed to the dealer. The vehicle was repaired however, the diagnosis was unknown. The vehicle failure recurred. In addition, the contact stated that the vehicle failed to start. The contact stated that an unknown warning indicator illuminated at all times. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 161,952.

- River Rouge, MI, USA

problem #535

Jul 132015

Journey

  • miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact received a recall notification for NHTSA campaign number: 14V373000 (electrical system). The part needed for the repair was unavailable. The manufacturer was not notified of the issue. The contact stated that the vehicle failed to start for the past two weeks. The failure mileage was unknown.

- Wheatridge, CO, USA

problem #534

Dec 212015

Journey

  • miles
Takata recall - this recall has been out since June 2015, it is now December 2015 and I still cannot get the repairs made as I am continuously told the parts are on "back order". my car does not start half of the time and is not being fixed!!!

- Farwell, MI, USA

problem #533

May 202014

Journey

  • miles
The ignition reads bad key and won't start. The tire stems corrode and break off. The calipers are defective which cause the breaks, tires and rotors to wear. This vehicle has too many defects and should have been recalled years ago.

- Adelphi, MD, USA

problem #532

Dec 162015

Journey

  • 101,404 miles
The contact owns a 2009 Dodge Journey. While driving at various speeds, the vehicle stalled without warning. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 101,404. The VIN was not available.

- Pikeville, KY, USA

problem #531

Jul 242015

Journey

  • 216,000 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact stated that the vehicle would not start. The vehicle was not diagnosed or repaired. The contact received a notification of NHTSA campaign number: 14V373000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The approximate failure mileage was 216,000.

- Gilette, WY, USA

problem #530

Dec 152014

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received a notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Pitusville, FL, USA

problem #529

Dec 072009

Journey

  • miles
The contact owns a 2009 Dodge Journey. While parked, the vehicle was not able to start. The contact received a notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part for the recall was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was unknown. Parts distribution disconnect.

- Thorntown, IN, USA

problem #528

Oct 012015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Maddock, ND, USA

problem #527

May 162015

Journey

  • miles
Recall on fobik has been open since May 2015. Dealers never seem to have the part available.

- Rochester Hills, MI, USA

problem #526

Dec 042015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14373000 (electrical system, air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable about of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Littles, PA, USA

problem #525

Nov 192014

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Pafftown, NC, USA

problem #524

Nov 292015

Journey

  • 120,000 miles
For several years, the vehicle has been stalling intermittently; at traffic lights, when slowing to use an exit ramp, when trying to pull over for an ambulance, etc.... also it intermittently increases to a high RPM for about 10 seconds or so, then returns to normal. This can occur at a constant speed on a level road. Dealer can not find the issue since no 'trouble' light is on. I see what seems to be a similar issue on an internet search, but have not found any cause. After several trips and several hundred dollars paid to Chrysler dealers, nothing has been found and nothing has been suggested. The stalling in traffic is very troublesome as it may cause injury to my family. For this reason, the recommendation to drive it till something breaks is not acceptable as it may be the occupants that 'break'! the last time it happened for me (both the stalling and the revving) is reported below.

- Fleetwood, PA, USA

problem #523

Sep 182015

Journey

  • 144,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that while driving at various speeds, the vehicle stalled without warning. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 144,000.

- Appalachia, VA, USA

problem #522

Nov 242015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

- Winston, NM, USA

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