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10.0

really awful
Crashes / Fires:
3 / 3
Injuries / Deaths:
1 / 0
Average Mileage:
65,593 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Dodge Journey engine problems

engine problem

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2009 Dodge Journey Owner Comments (Page 1 of 4)

problem #64

Oct 242014

Journey

  • 100,000 miles

A D V E R T I S E M E N T S

The contact owned a 2009 Dodge Journey. While driving approximately 55 mph, the vehicle stalled without warning. As a result, the contact lost control of the vehicle, swerved into the next lane, and crashed into a tractor trailer. The air bags failed to deploy. It was unknown if a police report was filed and if any injuries were reported. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was 100,000.

- Chattanooga, TN, USA

problem #63

Dec 152013

Journey

  • 23,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle stalled but was able to be restarted. On a second occasion while making a U-turn, the vehicle stalled. The failure occurred on several occasions. The contact mentioned that the failure was getting progressively worse. The vehicle was taken to the dealer on two occasions where the failure was unable to be replicated. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 23,000.

- Saint Marys, GA, USA

problem #62

Oct 082013

Journey

  • 115,630 miles
Service inspection found 3 of 4 engine mounts had failed this was found before any traffic incident.

- Franklin , WI, USA

problem #61

Feb 042013

Journey

  • 68,000 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. While driving various speeds, the engine lost power. The failure occurred on numerous occasions. The contact was alerted of NHTSA campaign number: 14V373000 (electrical system); however, the part needed was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 68,000. The VIN was not available.

- Longbranch, NJ, USA

problem #60

Oct 262012

Journey

  • miles
Tried to start car just clicks won't turn over. Lights, radio everything turns on. This has happened several times. Sometimes if you wait it will start, sometimes if you move the gear shifter around it will start. Sometimes my battery light comes on then turns off after starting again. Same for my other indicator lights. Also my back seat doors will lock from the outside and you cant get them to unlock with the buttons or the key fob. Only by climbing in the backseat to unlock them. Starting problems seem worse after car sits for longer period or during colder weather. This is a very common problem with these vehicles.

- Holgate, OH, USA

problem #59

Sep 062014

Journey

  • 62,000 miles
The vehicle would'nt start was just making a clicking sound. Had it towed to the dealer and they said it was the battery. Replaced the battery drove home a week later same thing happend vechile wouldnt start had it towed back to the dealer where is resides now they stated its the tipm module they wanted $1,500 for the parts and labor I just bought this vechile from them in July 2014. They also stated they did'nt know when the part would come in since its on back order.

- Pilesgrove, NJ, USA

problem #58

Sep 132012

Journey

  • 145,000 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to start. The failure was recurring. The vehicle was towed to a dealer where the failure was unable to be duplicated. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceed a reasonable amount of time for the recall repair. The manufacturer had not been notified. The approximate failure mileage was 145,000.

- Suitland, MD, USA

problem #57

Mar 032014

Journey

  • 100,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that while driving approximately 40 mph, the vehicle stalled without warning causing the contact to crash into a ditch. The air bags failed to deploy. The police report was filed. The contact sustained a concussion which required medical attention. The failure had occurred on another occasion. The vehicle was not diagnosed or repaired. The vehicle was included in NHTSA campaign number: 11V139000 (electrical system) but the contact was not sure if the recall was related to the stalling failure. The manufacturer was notified of the issue. The approximate failure mileage was 100,000.

- Benton , LA, USA

problem #56

Aug 232014

Journey

  • 94,500 miles
I have complained several times about these isssues with this stupid car, and its crazy that im still paying for it!!! the car was purchased brand spanking new and ive been having the same dam issues since day one. When I put the key fob in the starter switch the car goes dead. The only way the freaking car will start is by try to put the car in neutral. If that doesnt work then I move the battery around until I hear a click for a connection. If these dont work I disconnect the negative and positive on the battery. Eventually the car will start after spending an hour or so trying to get it started. Im disabled and truly have an extremely hard time with this car. This entire car should be recalled!!! the other issue is that the alarm doesn't work. Once the alarm goes off, the key fob will not open the car and will not turn the alarm off. Also the "key within the fob" doesn't open the car door when the alarm is on. All I can ask is that you help all of us who are having these crazy issues!!! do something dammit!!!

- Kenner, LA, USA

problem #55

Jun 182014

Journey

  • 68,000 miles
The car stopped as I was driving. I was able to coast to the side of the road to wait for a tow. Also, twice now the vehicle has not started, had to be towed once the other time it was at home. If I wait several hours the car will start again. When I call the dealership they said they are not aware of any issues and the car would have to be doing it when it is there for them to figure it out. When I call Chrysler, the lady said that they are not aware of any issues with car. I told her when I went online that the computer was blowing up with people with the exact same issue.

- Adell, WI, USA

problem #54

Jan 012010

Journey

  • 36,000 miles

A D V E R T I S E M E N T S

Rotors and brakes went out at 36,000 and had to be replaced due to being too small for the vehicle. Of course this was just out side of warranty. Recall was called after we replaced them. Went out again at 45,000 and again at 85,000. I had a knocking noise from under neath and took it in and it was covered under power train. Had to take it in again at 40,000 knocking noise again and luckily it covered under power train. At 45,000 my Journey wouldn't start and just didn't know when it would start 30 minutes to an hour. This has happened several times and was told it was the key ignition control and that they are back logged and couldn't replace it but charged $100 for diagnostic again and have had to take it in again since. At 75,000 I was left stranded due to over heating and had to take it in again and it was the temperature control sensor. Brakes went out again at 95,000 and now at 107,00 the check engine light is on and did a diagnostic and it's the throttle runner control is stuck open and unable to get it in until a week later due to the dealer to busy. I think this has gone on to long with these Dodge Journeys and it's time for some recalls on them. I will never but a Dodge again!

- Ellabell, GA, USA

problem #53

Jun 142011

Journey

  • 94,000 miles
The contact owns a 2009 Dodge Journey. After the contact turned off the engine, the vehicle failed to restart. The contact had to wait two hours in order to restart the vehicle. The failure occurred multiple times. The dealer was unable to diagnose the cause of the failure. The manufacturer was notified of the failure. The approximate failure mileage was 94,000.

- Youngstown, AZ, USA

problem #52

Aug 212013

Journey

  • 109,000 miles
Car all of a sudden shuts off while driving down the street at various speeds.35-70 steering wheel locks, you have very little control. Very very dangerous has been hooked up to certified auto shop diagnostic computer all codes come back fine and they can not tell me why this happens. I already replaced crankshaft sensor to test if that was what was wrong with it. I am not going to go thru all these fixes for testing. Dodge needs to do a recall on this problem. I called Dodge direct to start a recall process. Something needs to be done before a fatality happens!

- Raymond, NH, USA

problem #51

Aug 132014

Journey

  • 60,227 miles
I was driving along a 4 lane highway, hit a bump and the ignition turn off. I was in the inside lane and had to maneuver my vehicle across two lanes to the side of the road so I could put the vehicle in park so I could restart the car.

- Fort Wayne, IN, USA

problem #50

Aug 042014

Journey

  • 60,000 miles
I backed out of a parking spot and started to drive and the car shut off.

- Fort Wayne, IN, USA

problem #49

Jul 012014

Journey

  • 100,000 miles
While driving on the freeway @ about 70 mph suddenly the steering locked up and there was no power. While I was trying to merge over to the side of the freeway( I had to cross 3 lane, I was almost hit by multiple cars. I had no control of the car. I managed to get off to the side off the freeway and happened to look down to see the ignition key turned to the off position. I dont have any other keys attached to it because I had just had the starter replaced maybe 1 week before & was advised not to. I started the car thinking maybe it was a freak thing and it wouldnt happen again. It did 2 days later. This time I was approaching an intersection turning left on a green arrow. Just as I started to turn the car turned off making it very difficult to turn and barely missed a group of people on the sidewalk where my car ended up before stopping. I had the car towed to the service center the dealership I bought the car from. This was not a Dodge, Chrysler, or Jeep dealership either. I was told that rwi module had to be replaced and it was not covered under my warranty and Dodge would not cover it either. While the car was being repaired I came across recall L25. But was told my VIN number was not included in the recall. The car was in the repair shop for 5 days. It cost me over $600. The day I picked the car up I came across documentation of the expansion to the L25. I was then again told the VIN was not part of the recall & an investigation was being done and eventually the VIN would be in the recall but I could not be given a date as to when this would happen. I called Dodge corporate offices and was told the same thing. I feel like I own a coffin on wheels.. all in all I have had this car in for repair for the key turning to the off position 3 times now. Something needs to be done now before someone is seriously hurt or killed in a crash because of this defective part.

- Yorba Linda, CA, USA

problem #48

Jul 282014

Journey

  • 161,414 miles
The contact owns a 2009 Dodge Journey. While driving 20 mph, the vehicle stalled and all of the cylinders ceased in the engine. The check engine and tire air pressure indicators illuminated on the instrument panel. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 161,414.

- Intersection , FL, USA

problem #47

May 062014

Journey

  • 160,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to turn on intermittently. The contact mentioned that while attempting to start, there would be an abnormal noise coming from the vehicle. The contact stated that the vehicle was only able to start when in neutral. The vehicle was taken to a dealer and the diagnosis was unknown. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 160,000.

- Hutchinson, MN, USA

problem #46

Feb 012014

Journey

  • miles
I have been having trouble with 2009 Dodge Journey SXT overheating. Been to Dodge dealer 4 times. The first 2 times, they could find nothing wrong with it. 3rd time they said it was a pinhole in the water pump. So timing belt and water pump and battery were replaced. It has now overheated for a 4th time after spending $1000 and been stranded twice with young children in another state.

- Easley, SC, USA

problem #45

Jul 032014

Journey

  • 91,000 miles
I've completed a complaint form before (earlier this year) regarding serious issues with the engine. Since purchasing the car the issues with the engine has never been fixed. When starting the car the engine will not turn over to start. Some times when turning the key fob the engine has no sound and there are no lights on the dashboard. Other times the engine will click 5 - 10 times before finally starting. There is also issues with the battery. Since 2008 the battery has been replaced 5 or 6 times - something is draining the battery. I've brought the car to 2 separate dealers and a mechanic for these issues. The dealerships could not find why these things are happening. The mechanic thinks its the alternator or starter or definitely something between the ignition switch and the engine.

- Kenner, LA, USA

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