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CarComplaints.com Notes: A prime example of why you should never buy the first model year of a new vehicle.

10.0

really awful
Crashes / Fires:
6 / 5
Injuries / Deaths:
4 / 0
Average Mileage:
70,373 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Dodge Journey engine problems

engine problem

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2009 Dodge Journey Owner Comments (Page 1 of 6)

problem #103

Oct 152016

Journey

  • 159,000 miles

A D V E R T I S E M E N T S

Vehicle intermittently won't start at any given time when turning the ignition on it will just click. It may start up after 10 min 2hrs maybe not until the next day. My wife and I have been going through this since we brought this 2009 Dodge Journey new. We took it back to the dealer troy motor mall they could not pinpoint the problem and they charged us. Same problem later nothing changed. Did not start recently first week in October aaa tow truck came and the driver heard the clicking sound and indicated that it was the starter. I took the car in for repair that next week and had the starter replaced and in a few days it was not starting again. I went to the Dodge dealer today and I explained to them what I had been going through all of this time and he still indicated that it would be a $100 to diagnose the problem. I looked up this issue on carcomplaints.com and a person with the same issue indicated that their mechanic found it to be a faulty range sensor attached to the transmission complaint #143 under 2009 Dodge Journey won't turn over, engine won't start. There were quite a few other complaints concerning this same issue that's why it's hard for me to understand why there is no recall concerning this matter. When ever I get it fixed I'd like to be reimbursed by Chrysler Dodge.

- Detroit, MI, USA

problem #102

Jul 012015

Journey

  • 68,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that it took several attempts to start the vehicle. The gear had to be in neutral in order for the vehicle to start. The failure occurred on several occasions. The vehicle was taken to the dealer, but was not diagnosed or repaired. The failure mileage was 68,000.

- Springfield, PA, USA

problem #101

Aug 182016

Journey

  • 125,000 miles
My 2009 Dodge Journey SXT will completely shut off while driving, not stopped but right in the middle of driving. This has happen 2 times sense getting it back from the dealer in January from taking it in for the recall for this very problem. This is very dangerous and now I am being told to bring it back to the dealership for a diagnostic test to see if it related to the recall and if not related then I will have to pay for the diagnosis lol yea right!! I have never heard of a car dying while driving it. If I am told I have to pay as mich as one penny the only thing I will be paying for is a lawyer.

- Kc, MO, USA

problem #100

Jul 042016

Journey

  • 98,000 miles

A D V E R T I S E M E N T S

While driving at a speed of 45 mph on a road that is rated for 55 mph, the left driver side tire separated from the car. While trying to control the car by hitting the brakes the car speed began to increased.

- Ville Platte, LA, USA

problem #99

May 132016

Journey

  • 143,389 miles
The contact owns a 2009 Dodge Journey. After the vehicle was repaired per NHTSA campaign number: 14V373000 (air bags, electrical system), the vehicle failed to start after numerous attempts. The contact stated that the engine stalled twice without warning. The vehicle was towed to a dealer where the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 143,389.

- Maumelle, AR, USA

problem #98

Jan 272016

Journey

  • 146,557 miles
The contact owns a 2009 Dodge Journey. While driving at any speed, the vehicle stalled and the engine light illuminated. The contact had to make several attempts to start the vehicle. The vehicle was repaired according to an unknown recall, but the failure recurred. The vehicle was taken to the dealer where it was diagnosed that there was a failure with the engine and PCM. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was approximately 146,557.

- Blue Springs, MO, USA

problem #97

Jun 112015

Journey

  • 90,000 miles

A D V E R T I S E M E N T S

The contact owned a 2009 Dodge Journey. While driving 30 mph, the vehicle stalled, rolled over multiple times, and crashed into another vehicle. In addition, a smoke odor emitted from the vehicle. The air bags failed to deploy. The driver sustained back and leg injuries that required medical attention. A police report was filed. The vehicle was towed away from the crash scene. The vehicle was not diagnosed and was deemed destroyed. The VIN was included in NHTSA campaign numbers: 14V373000 (air bags, electrical system) and 16V047000 (air bags). The manufacturer was notified of the failure. The failure mileage was 90,000.

- San Angelo, TX, USA

problem #96

Feb 152013

Journey

  • 70,000 miles
The contact owns a 2009 Dodge Journey. On several occasions, the vehicle failed to start. The vehicle was repaired under NHTSA campaign number: 14V373000 (air bags, electrical system). The contact also stated that the brakes would wear excessively after being replaced. The contact also stated that the vehicle experienced a head gasket failure. The vehicle was not repaired. The manufacturer was notified of the failures. The approximate failure mileage was 70,000.

- La Grange, MO, USA

problem #95

Dec 202015

Journey

  • 45,000 miles
There is a electrical malfunction in this vehicle fuses go out every couple of months, dual control heat right side does not heat, also when driving burning smell coming out of heat went, had several parts replaced. I contacted manufacturer regarding the issues, their reply was " we are sorry that you have issues but we cannot help you", purchased after market warranty and they refuse to cover the heat issue.

- Utica, NY, USA

problem #94

Feb 122016

Journey

  • 82,000 miles
The failure that occurred on Feb 12,2016. Put the life of my child and myself in eminent danger. While traveling 70 mph in the high speed lane, with moderate traffic on the highway, the car sudden shut off. The dashboard went black, the engine stalled and the car became almost impossible to drive. Not one indicator light on the inside or the outside of the vehicle worked, I reached for hazard lights that did not respond, the gas pedal was unresponsive. The steering was slow and hard to use- power steering was not available. Brakes seemed slow to respond. I know for certain had I collided with any item the airbags would absolutely without a doubt not deployed. The car had simply decided to "shut off", I put the car in neutral hoping to continue rolling forward down the highway with traffic. I was able to muscle the car to safety on the side of the road. I placed the car in park, and turned the ignition to the off position. After several minutes of calming myself and my daughter down I restarted the car. It started, however now every light that can illuminate on the dash, the wipers, day time running lights, radio, and door chimes in a 30-40 second repeating pattern. The dashboard indicates that the car is in park, reverse, neutral, and all forms of drive at the same time. The speedometer, RPM gauge, gas gauge, oil pressure and temperature gauge bounce from the minimum to the maximum during the cycle. The car has clearly had a extensive electrical failure- the "main computer" - as I dont know the exact component that has failed is no longer able to determine whats going on. Having this terrifying failure with my daughter in the car caused me to google the problem, im not the only owner this is a reoccurring situation for many owners. Im just so thankful to have walked away unharmed

- Portsmouth, RI, USA

problem #93

Oct 142015

Journey

  • 170 miles

A D V E R T I S E M E N T S

The wireless ignition node cuts off the engine while driving and this has happened on several occasions for the past year 2015

- Kennesaw, GA, USA

problem #92

Jan 132016

Journey

  • 100,400 miles
The contact owns a 2009 Dodge Journey. While driving 40 mph, the vehicle began to shake. In addition, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the wireless ignition node needed to be replaced. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 14V373000 (electrical system, air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 100,400. Parts distribution disconnect.

- Rocky Mount, NC, USA

problem #91

Jul 312015

Journey

  • 73,000 miles
The contact owns a 2009 Dodge Journey. While driving various speeds, the engine stalled without warning. The vehicle was able to restart. The failure recurred three times. The vehicle was not diagnosed or repaired. The contact received a notification of NHTSA campaign number: (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 73,000.

- Tallulah, LA, USA

problem #90

Apr 032014

Journey 4WD 6-cyl

  • 110,000 miles
Car has overheated several times. I have replaced hoses and coolant reserve tank twice temp got so hot that it melted holes in it, brakes on front hash been replaced 6 times since 2014 also replaced rotors twice replace brakes on rear twice.

- Oklahoma City, OK, USA

problem #89

Nov 292015

Journey

  • 120,000 miles
For several years, the vehicle has been stalling intermittently; at traffic lights, when slowing to use an exit ramp, when trying to pull over for an ambulance, etc.... also it intermittently increases to a high RPM for about 10 seconds or so, then returns to normal. This can occur at a constant speed on a level road. Dealer can not find the issue since no 'trouble' light is on. I see what seems to be a similar issue on an internet search, but have not found any cause. After several trips and several hundred dollars paid to Chrysler dealers, nothing has been found and nothing has been suggested. The stalling in traffic is very troublesome as it may cause injury to my family. For this reason, the recommendation to drive it till something breaks is not acceptable as it may be the occupants that 'break'! the last time it happened for me (both the stalling and the revving) is reported below.

- Fleetwood, PA, USA

problem #88

Aug 012015

Journey

  • miles
We are very concerned, my wife nothing in the car with the child every day, and the Dodge homestead in Florida does not answer, not forbik you run the air bag, or, nor the electrical system, you will block placed, god forbid pass an accident.

- Homestead, FL, USA

problem #87

Sep 222015

Journey

  • 51,000 miles
The contact owns a 2009 Dodge Journey. Upon starting the vehicle, it stalled and was unable to restart. The contact stated that the engine and windshield wipers failed, and the instrument panel lighting illuminated continuously. This was a recurring failure. The dealer advised the contact to bring the vehicle in for repair. The manufacturer was not notified. The approximate failure mileage was 71,000. On January 4, 2013, another vehicle crashed into the rear of the contact's vehicle. The contact's vehicle spun around, became airborne, and landed upright. The air bags failed to deploy. A police report was filed. The contact sustained injuries to left shoulder and had to wear a brace. The contact sought medical attention. The vehicle was taken to an independent mechanic, but was not repaired. The manufacturer was not notified of the failure. The failure mileage was 51,000. Updated 02/10/16

- Brunswick, GA, USA

problem #86

Aug 192015

Journey

  • 108,000 miles
The contact owns a 2009 Dodge Journey. Upon starting the vehicle, it stalled. The vehicle was able to restart, but the failure recurred. The vehicle was not diagnosed or repaired. The approximate failure mileage was 108,000. MA 10/19/15

- 859-643-3405, KY, USA

problem #85

Jun 152015

Journey

  • 88,693 miles
The contact owns a 2009 Dodge Journey. The contact noticed smoke coming from the front of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the coolant reservoir was cracked and needed to be replaced. The vehicle was not repaired. In addition, the contact received notification of NHTSA campaign number: 14V373000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 88,693.

- Wellington, CO, USA

problem #84

Sep 062013

Journey

  • 60,000 miles
On multiple occasions over the past few years my 2009 Dodge Journey will not start. There is no warning and it's become a gamble to drive my car and risk getting stranded somewhere. The vehicle will just click when I turn the keyfob and sounds like a dead battery, but all lights, radio, windows etc work fine. I have replaced the battery 3X as suggested by my local Dodge dealership but they fail to identify why this is a recurring problem. I have also been waiting for almost a year for repairs related to recalls they are unable to correct since the parts are not available. My vehicle also has a history of the panic alarm going off when pushing the unlock button the keyfob (I've made sure the panic was not hit by accident - this is not operator error). Once the panic alarm is sounding the keyfob becomes useless and won't work. I have to take the key out of the fob, unlock the door using the key, get in put keyfob in car turn car on, turn car back off, take keyfob out of ignition and click the unlock and/or panic buttons to get the alarm to shut off.

- Virginia Beach, VA, USA

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