Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: A prime example of why you should never buy the first model year of a new vehicle.


pretty bad
Typical Repair Cost:
Average Mileage:
46,870 miles
Total Complaints:
11 complaints

Most Common Solutions:

  1. not sure (8 reports)
  2. rebuild circuit board (1 reports)
  3. replace motor (1 reports)
  4. replaced driver door module (1 reports)
2009 Dodge Journey windows / windshield problems

windows / windshield problem

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2009 Dodge Journey Owner Comments

problem #11

Sep 012014


  • Automatic transmission
  • 95,000 miles


Drivers window and passenger window both have electrical problems preventing the window from going up and down.

- , Farmington Hills, MI, USA

problem #10

Oct 282014

Journey SXT V6

  • Automatic transmission
  • 35,600 miles

Front door windows and side mirrors stopped working while engine running. Worked in Accessory mode but not while driving.

A pain in the ass when, as an example, drove up to a parking ticket dispenser. Would have to shut engine off or open the door with engine running to get a ticket, same to pay at booth.

Two people operate this vehicle. Could not adjust side mirrors while driving to get best possible view. One driver big, one small so side mirrors must always be adjusted when changing. Could be dangerous when mirror cannot be adjusted.

- , Aliso Viejo, CA, USA

problem #9

Mar 012010

Journey SXT V6

  • Automatic transmission
  • 40,000 miles

My issue with this problem started not too long after I purchased the vehicle, new. The thing that bothers me most about it is, it was already supposed to have been fixed because it was part of a recall in the past but the problem is still there. What am I supposed to do now?

- , Calipatria, CA, USA

problem #8

Sep 012009

Journey LX V6

  • Automatic transmission
  • 9,000 miles


Drivers side window controls work intermittently. Soon after purchase, new, drivers side window controls stopped working. Dealership had me "reset computer" by holding switch up for 5 sec. This worked a couple of times. Then had "module" reprogramed at dealership. then had module replaced under warranty. Then had battery disconnected for 5 minutes, "rests system." Then pulled fuse to unit. All of the above have worked for a "period of time." Then problem recurrs. Mechanics now say wiring harness bad and needs to be replaced for 600 bucks. Problem started prior to warranty running out, now no warranty.

My concern is that even after this is done problem will recurr.

Dodge has a "recall" for this exact problem, but my car was manufactured 3 months after this ended. Mechanic thinks they may have grabbed an old harness when assembling mine???

Any suggestions????????????

Thanks Brian

- , Kankakee, IL, USA

problem #7

Mar 202013

Journey SXT 3.5L Ltr

  • Automatic transmission
  • 11,806 miles

totally pised off that the drivers side window stopped working at 19000 kms. Had to have the circuit board totally rebuilt because my mechanic found there to be excessive load on the switch . You don't expect these kinds of problems with a vehicle that you buy as used with only 14000 kms on it....Its currently low mileage but has no warrantee left because it is a 2009. So sh*t out of luck on any of the repairs.....Just piss poor build quality in my opinion!

- , Winnipeg, Manitoba, canada

problem #6

Sep 012011

Journey SXT

  • Automatic transmission
  • 52,000 miles

Sometimes the windows roll up, sometimes they roll up part-way and sometimes they begin to roll up and then roll down. Since it is an intermittent problem, the dealership can't find the problem to fix it. Very irritating.

- , Vancouver, WA, USA

problem #5

Aug 082011

Journey SXT 3.5L

  • Automatic transmission
  • 78,000 miles


My beef is this seems to be a problem with most of these dodge journeys and there's no recall.

- , Syracuse, NY, USA

problem #4

Dec 012010


  • Automatic transmission
  • 45,000 miles

My passenger window would not roll down. I took to service and they replaced the motor. This was just a couple months after I got the car. Off to a great start.....

- , Taylorville, IL, USA

problem #3

Dec 012010


  • Automatic transmission
  • 57,166 miles

My back driver side window stopped working, same problem as my front window. We were in Florida, leaving for Canada within a couple of days and had to have the window blocked. I will have it repaired shortly. This is the second window to have this problem and I cringe every time the two remaining working windows are going down.

- , Stayner, ON, Canada

problem #2

Jan 042011


  • Automatic transmission
  • 63,000 miles

I bought this vehicle in January of 2010 and had problems with the windows ever since. I complained to the dealer of AIC Kia of Manassas but he always put me off.

- , Suitland, MD, USA

problem #1

Feb 132011


  • Automatic transmission
  • 29,000 miles

Another problem with the Journey, not looking good for this vehicle. Passenger window would not go up. Not good. Awful to have a new car and have so many problems. Material in the seats are terrible also.

- , Ellabell, GA, USA

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