10.0

really awful
Crashes / Fires:
1 / 7
Injuries / Deaths:
3 / 0
Average Mileage:
63,644 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Dodge Journey engine problems

engine problem

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2012 Dodge Journey Owner Comments (Page 4 of 5)

« Read the previous 20 complaints

problem #25

Nov 112015

Journey

  • 73,000 miles

A D V E R T I S E M E N T S

On November 11,2015, we were traveling from home to a doctor's appointment for a surgical procedure. We were traveling on interstate 65, in heavy traffic, going around 70 mph when vehicle suddenly stalled, engine malfunction light came on, and vehicle lost all power. We were in the right lane and able to coast off the highway and avoid being hit. Vehicle would not restart and had to be towed to dealership that sold it. They were able to crank the vehicle and said there was nothing wrong. Because of safety concerns we pushed them to check further and they then said there were a couple of sensors that needed to be replaced (camshaft position sensor & crankshaft position sensor). We're in the process of replacing those. The vehicle is a family vehicle that is used regularly to Transport children and other family members. There is a definite safety concern with a vehicle that would suddenly lose power, with no warning, and could lead to a serious accident. Dodge should recall until it is repaired.

- Honoraville, AL, USA

problem #24

Jul 302015

Journey

  • miles
The contact owns a 2012 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Fairfield, AL, USA

problem #23

Aug 012015

Journey

  • miles
The contact owns a 2012 Dodge Journey. The contact stated that the recall notice for NHTSA campaign number: 15V431000 (engine) was received in August of 2015. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure. VIN tool confirms parts not available.

- Brandon, FL, USA

problem #22

Aug 012015

Journey

  • miles

A D V E R T I S E M E N T S

The contact owns a 2012 Dodge Journey. The contact stated that the recall notice for NHTSA campaign number: 15V431000(engine) was received in August of 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.

- North Charleston, SC, USA

problem #21

Jul 282015

Journey

  • miles
The contact owns a 2012 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure.

- San Antonio, TX, USA

problem #20

Oct 202015

Journey

  • miles
The contact owns a 2012 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Beaverton, OR, USA

problem #19

Jul 312015

Journey

  • miles

A D V E R T I S E M E N T S

The contact owns a 2012 Dodge Journey. The contact received a notification of NHTSA campaign number: 15V431000 (engine and engine cooling) however, the part to do was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Brook Park, OH, USA

problem #18

Aug 172015

Journey

  • miles
The contact owns a 2012 Dodge Journey. The contact received a recall notification of NHTSA campaign number: 15V431000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Lithonia , GA, USA

problem #17

Jul 072015

Journey

  • miles
The contact owns a 2012 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine, engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.

- Baltimore, MD, USA

problem #16

Aug 172015

Journey

  • miles
The contact owns a 2012 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Yuba City, CA, USA

problem #15

Jul 292015

Journey

  • miles

A D V E R T I S E M E N T S

The contact owns a 2012 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine, engine cooling); however, the part needed to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the parts needed for the repair. The contact had not experienced a failure.

- Lakewood, CA, USA

problem #14

Mar 062015

Journey

  • miles
The contact owns a 2012 Dodge Journey. The contact stated that while drivign at various speeds, the accelerator pedal failed to respond. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling) and stated that the part was not available. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact had not experienced a failure.

- Brandon, FL, USA

problem #13

Apr 062015

Journey

  • 73,000 miles
Driving typically less than 25 mph and car shuts down. Which makes me have to brake, place car in neutral and start again then switch to drive. I took car to dealership and because it didn't show on the electrical tester they said nothing was wrong. But the vehicle continues shutting off while I am driving with my children in the car.

- Alexandria, KY, USA

problem #12

Feb 192015

Journey

  • 50,000 miles
Vehicle would not start after work. Started fine in the am before going to work. After work, after 3 times of trying to start the vehicle was able to get it started to drive over to autozone to hook up to a computer. Battery had to be replaced. 2nd incident was on 3/17/15-Journey lost electrical power while driving home causing radio shut off, lights on dash continued to flash (abc, traction control, airbag) was able to get home and vehicle RPM's went to 4000 and shut itself completely off. 3rd incident was on 3/19/15-driving vehicle back to Washington to auto shop to be worked on, completely shut off 4 times within a 20 mile drive and RPM's continued to jump each time before shutting off between 4000-5000. Phone call from auto shop on 3/20/15 stating alternator is not working and is on back order to do recalls.

- New Haven, MO, USA

problem #11

Nov 132014

Journey

  • 60,000 miles
The 2012 Journey was being used to jumpstart a 1997 F 350 Ford truck. The F 350 was not running while the Journey was. Jumper cables were attached correctly. The women jumping the car went into the house for a moment when she heard an explosion and the roar of the fire. The entire front of the car was engulfed in flames. The windshield was blow out and flames reached 12 feet into the air. After the fire truck put out the blaze, the hood had vaporized. The car was reported as a total loss by the insurance company. The heat from the fire was so intense it ignited the F 350. It too was declared a total loss. I do not know the cause of the explosion in the Journey. The fire captains report states the origin of the fire was the 2012 Dodge Journey. I believe that this has happened before. I also believe that serious injury or death would occur if a person is nearby or sitting in the vehicle.

- Goldsboro, NC, USA

problem #10

Jan 012014

Journey

  • 28,000 miles
The first time I took for inspection at dealership, service engine light on. They said code was 6th cylinder and reset, and had to come back next day. It recently came on again and now have to take back to shop, because the power and engine hesitates, has issues going up hills, and scares me on long rides. It is now past the 35,000 mile and into my extra warranty I paid for. Tires all wear badly too, car needs full alignment. Hoping they will not just reset and actual fix the 6th cylinder, unfortunately the light comes and goes. Its not the tires that are a problem, it is the bad alignment causing it to wear wrong. Tires aren't covered under warranty, so that is not acceptable to leave the cause of the defect unfixed so every new tire you put on gets ruined. If they fix 6th cylinder will let you know, but be careful, losing power while driving and the hesitation is terrifying with kids in car.

- Bethlehem, PA, USA

problem #9

Sep 292014

Journey

  • 50,286 miles
The contact owned a 2012 Dodge Journey. While driving approximately 35 mph, the contact noticed smoke coming from the front end of the vehicle. The vehicle caught fire, which was extinguished by the fire department. A police report was filed and there were no injuries reported. The vehicle was destroyed. The manufacturer was notified of the failure. The failure mileage was 50,286.

- Kirbyville, TX, USA

problem #8

May 162014

Journey

  • 39,546 miles
The contact owns a 2012 Dodge Journey. The contact stated while the vehicle was stopped, the vehicle overheated and there was smoke seen from under the hood. The temperature gauge indicated that the vehicle was overheating. The vehicle was driven to the emergency lane for twenty five minutes. The vehicle was restarted and the temperature gauge was in the proper position. Fifteen minutes later, the temperature gauge indicated that the vehicle was hot and smoke again emitted under the hood. The vehicle was towed to a local dealer who diagnosed that the radiator needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was towed back to the dealer who diagnosed that the radiator fan needed to be replaced. The vehicle was repaired; however, the failure recurred and the vehicle taken back to the dealer. The failure mileage was 39,546. The current mileage was 41,000.

- Capitol Heights, MD, USA

problem #7

May 232014

Journey

  • 49,500 miles
I was informed about an oil leak from the oil pan gasket during a routine oil change. The tech informed me that this is a common issue with newer Dodge vehicles. I attempted to contact the dealer and corporate office with no satisfaction of my concerns.

- Cape Coral, FL, USA

problem #6

May 102014

Journey 6-cyl

  • miles
On 5/10/2014 drving as normal my car begin to make a loud noise and the check engine light blinked on and off a couple of times then went out. But the motor dound like it was idling louder N louder. Once I got homeall the dealership were closed do I had to wait until Monday. So once I get up yo drive on Monday no issues at all. But the drive was very rugged. So I took my car in even though no lights are on and the couldn't detect anything wrong. Pick my car up drove ok until I went to work the next day light back on now im at a point where I don't kmow what else to do. So today to my car in was advised that they updated my computer system in the car. But now I don't know what's wrong. Transmission" tune up" or just a bad car. And if there is a recall that was placed out before ibought my car I need it fixed.

- College Park, GA, USA

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