3.9

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
31,700 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Dodge Journey steering problems

steering problem

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2013 Dodge Journey Owner Comments

problem #5

Nov 062016

Journey

  • 35,000 miles

A D V E R T I S E M E N T S

The contact owns a 2013 Dodge Journey. While driving 40 mph, the power steering seized without warning. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the power steering return hose needed to be replaced and the rack and pinion fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 35,000.

- Covington, GA, USA

problem #4

Jul 182016

Journey

  • miles
I contacted the manufacturer/dealership at bob caldwell on morse rd in columbus, Ohio. I was told three separate times they could complete the recall repairs and each time I was then told they cannot.

- Lewis Centet, OH, USA

problem #3

Jun 122016

Journey

  • 60,000 miles
The contact owns a 2013 Dodge Journey. The contact stated that while driving at a low speed, the steering wheel seized without warning. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and stated that the VIN was not included in NHTSA campaign number: 16V273000 (steering). The failure mileage was approximately 60,000.

- Baltimore City, MD, USA

problem #2

May 052015

Journey

  • 38,500 miles
Was making a left turn when a grinding noise occurred. It has become more frequent when turning. And now this grinding noise occurs both when attempting to make a left or a right turn. Noise has occurred at ideal turning speeds of 5-15 mph.

- Brooklyn, NY, USA

problem #1

Apr 142014

Journey

  • 25,000 miles
The contact owns a 2013 Dodge Journey. The contact stated that there was a violent vibration coming from the front of the vehicle causing the vehicle to become unstable. The vehicle was taken to a dealer on three occasions where the failure was unable to be replicated. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not available. The approximate failure mileage was 25,000.

- Almont, MI, USA

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