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10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
7,826 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Dodge Journey engine problems

engine problem

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2014 Dodge Journey Owner Comments (Page 1 of 3)

problem #43

Oct 122016

Journey

  • 23,000 miles

A D V E R T I S E M E N T S

The contact owns a 2014 Dodge Journey. While driving 40 mph, the vehicle jerked and made a loud noise from the engine. The vehicle stopped running and was towed to the contact's residence. The failure mileage was 23,000.

- Oxford, AL, USA

problem #42

Jul 022016

Journey

  • 39,000 miles
I took my vehicle in to the dealership for the recall to update the computer. After having the recall fixed in May 2016, I was turning left from a complete stop at a stop light and the vehicle started missing, it would not accelerate properly, and the engine light started flashing. This was on 6/2/16. The vehicle was running really rough, as though it was going to stall. I came to a complete stop at the next traffic light, the engine light quit flashing & appeared solid. It stopped missing, but there was a definite lack of power and acceleration capability. I got the vehicle back to dealer on 6/3/16. Again unable to recreate incident, so they reran the computer update from the recall, cleared codes & turned check engine light off. On 7/2/16, I was once again sitting completely stopped at a traffic light getting ready to turn left. While idling at stop light check engine light started flashing again & the vehicle started running rough. I was turning into a parking lot for a shopping center. As I attempted to pull into a parking spot the vehicle stalled half in the parking spot. I put the vehicle in park and was able to start it back up and pull the rest of the way in the spot. After being in the store about an hour, we came back out, the vehicle started, but again had a definite lack of power. After driving it less than a mile, it stalled out again while slowing down to come to a stop. We were able to start the vehicle back and get it back home, still with a definitely lack of power, and park it for the holiday weekend. After the holiday, on 7/5/16, I took the vehicle back to the dealership. Once again they can't find anything wrong, have cleared codes, turned off check engine light & advised me to come pick it up. I chatted with Dodge customer service and they claim to be unaware of the issue or any resolution. Transcript attached.

- Middletown, OH, USA

problem #41

Mar 222016

Journey

  • 32,513 miles
The contact owns a 2014 Dodge Journey. While driving approximately 60 mph, the vehicle stalled without warning and the brakes failed. The contact was able to stop the vehicle. The vehicle was able to be restarted. Once the vehicle restarted, it continuously backfired. The vehicle was taken to a dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failures. The failure mileage was approximately 32,513.

- Maryville, TN, USA

problem #40

Apr 142016

Journey

  • 54,000 miles

A D V E R T I S E M E N T S

The contact owns a 2014 Dodge Journey. While driving 35 mph, the vehicle lost power and acceleration. The failure recurred once. The vehicle was taken to an independent mechanic where it was diagnosed that the throttle sensor failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 54,000.

- River Rd, MI, USA

problem #39

Aug 252015

Journey

  • miles
The contact owns a 2014 Dodge Journey. The contact received notification of NHTSA campaign numbers: 15V431000 (engine and engine cooling) and 15V675000 (electronic stability control, service brakes, hydraulic) but the parts needed for the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Hollywood, FL, USA

problem #38

Oct 152015

Journey

  • miles
The contact owns a 2014 Dodge Journey. The contact received a recall notification for NHTSA campaign number: 15V431000 (engine and engine cooling) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The VIN was invalid. The contact had not experienced a failure. Parts distribution disconnect.

- Anderson, SC, USA

problem #37

Jan 052015

Journey

  • 12,000 miles

A D V E R T I S E M E N T S

The contact owns a 2014 Dodge Journey. The contact stated that there was a burning odor coming from the engine compartment. The vehicle was taken to the dealer for diagnostic testing. The manufacturer was not notified of the failure. The approximate failure mileage was 12,000.

- San Antonio, TX, USA

problem #36

Jan 222016

Journey

  • 21,000 miles
The contact owns a 2014 Dodge Journey. While in park, the contact noticed oil leaking underneath the vehicle. The contact previously noticed an engine oil odor emitting from the vehicle. The vehicle was taken to a dealer where it was diagnosed that the oil filter housing fractured and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 21,000.

- Paragould, AR, USA

problem #35

Oct 172015

Journey

  • miles
The contact owns a 2014 Dodge Journey. The contact received notification of NHTSA campaign numbers: 15V431000 (engine and engine cooling) and 15V675000 (electronic stability control, service brakes, hydraulic) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Bordenton, NJ, USA

problem #34

Jan 042016

Journey

  • miles
The contact owns a 2014 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Lancaster, CA, USA

problem #33

Dec 142015

Journey

  • miles

A D V E R T I S E M E N T S

The contact owns a 2014 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling) however, the part to do the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.

- Patterson, CA, USA

problem #32

Dec 122015

Journey

  • miles
Hello my name is kelly dubose and I a single mother of two small children. I have been the owner of a Dodge Journey for a little over a year and I have already received two recalls on my vehicle. With these risks come serious consequences and I do not feel safe driving my children in this vehicle. I have contacted the dealership and they told me they are unable to provide me with a loaner vehicle. At this time I am highly upset because basically I have to play russian roulette with mine and my children's live every time I drive my only mode of transportation. I do not think it is appropriate for a company to knowingly allow anyone especially children to drive around in a defective vehicle that can at any given moment cause serious injury or even death without providing an alternative until the problem can be fixed. I am very upset and am considering looking into getting a lawyer to defend my rights as a consumer.

- Detroit, MI, USA

problem #31

Apr 092015

Journey

  • miles
The contact owns a 2014 Dodge Journey. While driving at various speeds downhill and depressing the brake pedal, the ABS warning indicator illuminated. The contact also stated that the vehicle would hydroplane in the rain. The contact stated that the vehicle exhibited decreased stopping power due to the braking failure. The contact also complained of a loud abnormal humming noise coming from the engine when the vehicle was started. The vehicle was taken to an independent mechanic for diagnostic testing, but the failure could not be duplicated. The vehicle was included in NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic) but was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

- Fairfield, CA, USA

problem #30

Nov 232015

Journey

  • miles
The contact owns a 2014 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of issue. The contact had not experienced a failure.

- Fort Worth, TX, USA

problem #29

Sep 102015

Journey

  • miles
The contact owns a 2014 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Vancouver, WA, USA

problem #28

Oct 012015

Journey

  • miles
The contact owns a 2014 Dodge Journey. The contact received a notification of NHTSA campaign number: 15V431000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- New Bern, NC, USA

problem #27

Aug 212015

Journey

  • miles
The contact owns a 2014 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (engine and engine cooling) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.

- Austin, TX, USA

problem #26

Jun 012015

Journey

  • 14,207 miles
The contact owns a 2014 Dodge Journey. While driving at 45 mph, the vehicle hesitated to accelerate. The contact depressed the accelerator pedal twice and the vehicle was able to accelerate. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 14,207.

- Chicago, IL, USA

problem #25

Aug 312015

Journey

  • miles
The contact owns a 2014 Dodge Journey. The contact received a notification of NHTSA campaign number: 15V431000 (engine, engine cooling) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Abilene, TX, USA

problem #24

Aug 312015

Journey

  • miles
The contact owns a 2014 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine, engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Las Vegas, NV, USA

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