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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
20,340 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Dodge Journey seat belts / air bags problems

seat belts / air bags problem

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2015 Dodge Journey Owner Comments

problem #4

Oct 222016

Journey

  • 20,360 miles

A D V E R T I S E M E N T S

The contact owns a 2015 Dodge Journey. The contact stated that the front passenger side seat belt was tearing in two parts. In addition, the rear middle seat did not have the buckle harness to secure the seat belt. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 20,360.

- Laredo, TX, USA

problem #3

Jun 062016

Journey

  • 25,000 miles
Hit a cow on a county road at approx. 55 mph after coming around a curve. No time for any evasive maneuvers. Vehicle went airborne and landed approx. 40 feet from initial impact. Air bags did not deploy. Driver's chest impacted the steering wheel causing hairline fractures to the sternum and a dislocation of the left shoulder and severe bruising of the stomach and hips where the seatbelt was. Driver was airlifted due to injuries. Driver's service dog's seat belt disengaged and was thrown to the back of the vehicle and suffered minor internal injuries and was taken for treatment

- Pipe Creek, TX, USA

problem #2

Apr 012016

Journey

  • miles
The plastic around the driver and passenger seats has broken off exposing sharp metal, as well as binds the seatbelt up preventing proper use. The seats were used as they should be, the plastic clip that looks to have secured it is too far to the side to withstand a driver or passenger getting out of the vehicle if they turn to the side. I was talking with a person at work about this issue as they own a Journey and have the same exact problem. Our vehicle only had 13K miles when this happened, so it's not an old plastic issue. I managed to cut my leg when wearing shorts due to this issue, so it is a safety problem.

- Victorville, CA, USA

problem #1

May 052015

Journey

  • 36,000 miles
Drivers seat, passenger seat plastic around seat belt on side of seat breaks and seat belt gets stuck in between cracked area. Middle row seats side plastic piece breaks also, popping off exposing metal sharp piece which can cut your leg or hand of close to that piece. Vehicle is 2015 and has had recalls, continues brake problems and just recently throttle body and cam problems.

- Orange, CA, USA

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