5.1

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
19,333 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Dodge Journey seat belts / air bags problems

seat belts / air bags problem

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2016 Dodge Journey Owner Comments

problem #6

May 232022

Journey

  • miles

A D V E R T I S E M E N T S

The drivers side seatbelt is coming unlatched while operating the vehicle. This happens sometimes with very little tension and almost always when a more sudden stop is needed. I have researched online and this appears to be a recurring problem with this vehicle specifically. I attempted to have it repaired but the cost was over $700 which I am completely unable to afford. In my opinion, an item as essential as this should not so easily malfunction and should be required to be repaired by the manufacturer immediately since it is clearly a problem had by many others.

- Taylorville, IL, USA

problem #5

May 272020

Journey 6-cyl

  • miles
Passenger seat belt won't remain connected. Easily disconnected with a slight pull.

- Jefferson, OR, USA

problem #4

Jan 012020

Journey 4-cyl

  • 60,000 miles
While driving the driver's seat belt keeps coming off. The A/C keeps turning on randomly when I turn it off.

- Houston, TX, USA

problem #3

Oct 182018

Journey

  • 56,000 miles

A D V E R T I S E M E N T S

We bought a brand new 2016 Journey. After two years of owning (with no accidents or issues) we had a situation where we had to slam on the brakes due to the car in front of us randomly slamming on their brakes. My child was in the back seat in a seat belt and the seat belt came unlatched, he ended up hitting his head on the back of the front seat. Although there was no accident, it could have been much worse. This is the second seat belt we have had issues with in this car. We can continue to get them fixed but what if something worse happens and another belt goes bad? this is our families safety and the belts continue to prove to be faulty on a car we brought brand new.

- St. Louis, MO, USA

problem #2

Jul 172018

Journey 4-cyl

  • 0 miles
When I'm trying to put my seatbelt in, it doesn't always catch. It will slide back out. This first started in the first year of us buying. It had 17 miles on it when I bought it. It came out while driving one time.

- Douglasville, GA, USA

problem #1

Aug 282017

Journey

  • 0 miles
My seat belt unbuckles its self when driving. It will not latch into the buckle properly.

- Woodland Hills, CA, USA

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