This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Dodge Neon. While driving approximately 45 mph, the contact was involved in a severe crash and the vehicle was destroyed. The driver side seat belt did not properly secure her and she struck the steering column. None of the air bags deployed. Prior to the crash, the contact never saw any air bag warning lights illuminated on the instrument control panel. She notified the manufacturer and is waiting for a response. The VIN, engine size, and powertrain were unknown. The failure and current mileages were 29,000.
The rear passenger side seat belt tensioner broke. The seat belt wouldn't stay tight. Dealership had to replace the entire seat belt assembly to fix the problem.
- Clarksville, PA, USA
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- Oklahoma City, OK, USA