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really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
65,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Dodge Neon seat belts / air bags problems

seat belts / air bags problem

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2004 Dodge Neon Owner Comments

problem #1

May 242013


  • 65,000 miles


On May 24, 2013 I was driving home from work with another employee. We were going approximately 60 mph on a highway, it was 12:15 in the morning, and it was raining. I was driving in the center lane when my passenger yelled out that the semi truck next to us was merging over into our lane and was about to hit us. I tried to move over into the third, left lane to avoid getting hit by the truck, but as soon as I did the car lost control. It started to fish tail and ended up hitting the center wall on the driver's side and then got shot across the highway and into the semi truck we were trying to avoid. The car hit the semi truck at an angle so the entire passengers side was hit and crushed, including part of the front of the car. I blacked out as soon as we hit because my head hit the top of the passenger's side doorway. I only know this because I had two large goose eggs on the right side of my head and a while after the accident we went to go see the car and a large chunk of my hair was hanging from the doorway. This is where the seat belt complaint comes in. My seat belt did not seize up during the collision and I suffered serious injuries including a concussion, broken rib, collapsed lung, hole in my lung, and lacerated liver. My passenger also suffered extremely serious injuries including concussion, both lung collapsed, multiple broken ribs, lacerated liver, broken pelvis, and broken hips. She was in the hospital for over 2 months and is still unable to walk. I make this complaint for the seat belts because I do not believe our injuries would have been as serious had they worked properly. Also, the airbags should have gone off at some point with the side frontal damage at the very least. I am uncertain whether my car had side airbags but if they did, they definitely should have deployed. I would like this issue looked into and some resolve to come from it.

- Parma Heights, OH, USA

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