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8.2

pretty bad

Typical Repair Cost:

$537.00

Average Mileage:

82,362 miles

Total Complaints:

281 complaints

Most common solutions:

  1. Dodge should issue a recall (182 reports)
  2. not sure (46 reports)
  3. pay to have dashboard replaced (43 reports)
  4. glue it back together (3 reports)
  5. bought a dash cover (2 reports)
  6. issued recall, Dodge wants owner to pay for installation (2 reports)
Dodge Ram 1500 accessories - interior problems

accessories - interior problem

Helpful Websites About 2001 Dodge Ram 1500 cracked dashboard

A D V E R T I S E M E N T S

problem #281

2006Dec 14

Ram 1500 ST 5.2L

  • Automatic transmission
  • 61,054 miles

every time i touch the dash it seems to crack it is so brittle, i hit a pot hole and a piece hit me in the face.

Robert L.

Hinesville, GA, USA

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problem #280

2005Jul 15

Ram 1500 1500 Sport 5.9L V8

  • Automatic transmission
  • 35,000 miles

This truck in a peice of crap , I hate that anyone spends there hard earned money on something and try to take care of it and it just falls apart infront of your eyes. I cannot undersatnd why Dodge doesnt fix this problem . I have a 5 year old son i cannot let ride in this vehicle because i am afraid he will get cut from touching the dash .

It is a safty issue because the peices that fall out or sharp and big just amazing to me it hasnt been recalled I guess someone will have to get killed before anything is done. I will never buy another Chysler product because of this very issue , I really think its a good looking truck but i hjave replaced to many parts on this thing to trust another one in the future . This is why the American automotive industry is in the shape it is and everyone is buying from overseas companies ....

zekedrum1

Vinton, VA, USA

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problem #279

2009Oct 10

Ram 1500 SLT Magma V8

  • Automatic transmission
  • 80,000 miles

dash crack just as it about to turn cold. not one crack but three. try to clean it the other day and damn near cut my rest open. to me this is bad no point in fixing it if dodge has not made a better one. dash looks like sh*t what can one do?

Derek N.

Wichitha, KS, USA

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A D V E R T I S E M E N T S

problem #278

2002Apr 03

Ram 1500 LX V8

  • Automatic transmission
  • 64,000 miles

We have always bought Dodge vehicles but maybe never again , I kept this dash covered in Armor All and Vaseline and it cracked like a son of a gun . Defective material for sure . Dodge should pay to have it fixed . I am going to complain to them next .

Delvia S.

Augusta, GA, USA

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problem #277

2009Apr 22

Ram 1500 5.2L V8

  • Automatic transmission
  • 55,000 miles

dashboard is in bad shape i have a football sized hole in the dashboard and is cracked all the way around went to dodge because i called an 800 number to tell me to have it inspected by a mechanic their and boy, i will never buy a dodge again the people there were nasty and got jerked around for a couple days on the phone call so and so and call someone else then finally i get in touch to have them tell me it is $750 for installation and no way will i pay that. from there they would not even sell me the piece, no longer will i mention a dodge to someone else.

brutha

Ringwood, New Jersey, USA

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problem #276

2009Aug 26

Ram 1500 1500 5.9L

  • Automatic transmission
  • 66,000 miles

click to see larger images

cracked dashboard

Complaint Photos

Best truck in the world but its going to piss me off to replace the dash, I keep pretty good care of my truck just spent over 3k for new rubber and wheels that ride like a Cadillac compared to the others i had just to see the the dash and bezel cracked all the way to the windshield at the same time in 2 places. Honestly never thought the dash would be the first piece of interior to go... also the sunglasses holder is a piece of sh*t tab breaks off to easy.

gnarkill666

Battleground, WA, USA

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A D V E R T I S E M E N T S

problem #275

2009Feb 28

Ram 1500 Sport V8

  • Automatic transmission
  • 88,000 miles

Love my truck, BUT - my dash looks horrible. I was told, by my mechanic, that all of this model is coming in with cracked dashes. Has anyone started a petition yet? Please let me know, I'll sign it. Someone is going to get hurt. Also my cup holder is broke and glass holder. What's up..??? I bought it new, I have used the 4X4 one time. It is in emaculate condition. They joke I cleaned it to much HA HA. Please help

selbert

Washington, MO, USA

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problem #274

1920May 02

Ram 1500

  • Manual transmission
  • 85,000 miles

my dash is cracked all to hell. it has holes all over the place dodge should issue a recall this is bullsh!t i like dodge but if they dont do something about this i won't get another

zeke talbot

Westplains, MO, USA

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problem #273

2009Nov 18

Ram 1500 Sport 5.2L

  • Automatic transmission
  • 82,250 miles

very cheap dash..dodge needs to recall the cheap dash!!!!

lancec

Des Moines, IA, USA

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problem #272

2008Apr 16

Ram 1500 5.9L V8

  • Automatic transmission
  • 79,000 miles

I agree with everyone else, Chrysler should fix the problem. I had contact with someone through Chrysler through a friend of a friend and they said that they do not know who made this product for the 2001 ram and ram quad cab (which I own). I say that is a bunch of horse s#%t they know who made the product but they do not want to handle it until someone gets badly hurt. I have owned my Ram 1500 quad cab since Jan 2001 ( I bought it new).
I don't do any heavy 4-wheeling with it nor have I. my dash looks horrible I am almost embarrassed to drive it down the road in the daytime. I can hear and watch it crack whenever I drive it down a rough road. THIS SHOULD BE TAKEN CARE OF BY CHRYSLER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Brian B.

Clio, Michigan, USA

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A D V E R T I S E M E N T S

problem #271

2006Oct 01

Ram 1500 Sport 5.2L V8 Magnum

  • Automatic transmission
  • 50,000 miles

I bought this Truck used in 2006. I loved the way it looked on the outside! Always loved The way Dodge Rams looked! Truck had low miles when I bought it, looked amazing, but had 2 cracks on the dash. One coming from passenger airbag, and one right above steering wheel, which was shorter than pass. airbag. I thought, sh-t! Two cracks? I can deal with that! Well after only a year, I was wrong! The damn dashboard started spider webbing everywhere! Now after 3 years, I have gaping holes, and chunks laying everywhere! There's absolutely NO REASON for this! I'm sooooo friggin annoyed! And all my friends bash my truck, because its a Dodge! I always fought for it, but I think I'm agreeing now, after the dash AND not to mention my paint peeling/rusting,and interior lights ceasing to work! I love how Dodges look too...aaaaww o well, HELLO CHEVY.

Kyle D.

Hobart, IN, USA

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problem #270

2007May 10

Ram 1500 5.2L V8

  • Automatic transmission
  • 115,000 miles

This truck was bought new in 2001,have owned another Dodge product in the past but mostly GM products.The truck has been a great truck but last year started expierencing cracks in my dash,started small and just out of no where they were everywhere.First crack started on drivers side and advanced to the middle,now I am watching my dash break off and fall in piece by piece,actually I don't have a dash anymore I have a bunch of holes and it looks like CRAP.I hope to get it fixed but when I went searching I found all these complaints.I thought I just the only one,but guess I am not alone.I think they need to live up to their slogan Ram Tough because I think they should be saying Crappy Stuff cause that's what they have and I want be driving another one if I ever get rid of this one!Who don't stand behind their product knowing it is a piece of S_ _ _!!!!!!!!!!!!!!!!!!!!.Need to recall all of them!I think it is a bad hazard waiting to happen!

skbtexas

Crowley, Texas, USA

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problem #269

2008Nov 19

Ram 1500 5.9L

  • Automatic transmission
  • 135,331 miles

My Dash started cracking now I have a huge hole on the drivers side just as all the other pictures I have seen.This is a problem that can lead to other things. We don't want to wait till someone gets hurt.

Dodge need to get up off their A@$ and own up to the problem. They will get their money back from the company that did the injection molding and or the plastic manufacture. Come on Dodge fess up before this gets messy

Gary C.

Augusta, Georgia, USA

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problem #268

2009Nov 14

Ram 1500 4x4 5.9L 360

  • Automatic transmission
  • 174,000 miles

The dam bleeep bleeep heater core is a bi to get out still trying to get it out and it does not help when you look at all the books and they do not tell you about the eight screws that hold that Dam cracking falling apart dash in. You have to take the windshield out to take the dash off or it breaks all up in your hands. I thought it was the sun that caused it till I have been reading all the complaints. I smacked a fly on my dash a year ago and put my hand through the dash and cut myself. I thought it was just the sun. So when I tried to take the dash apart to get to the heater core and now I have pieces for a dash. Not to mention cuts all over my hands. I'm so mad.. You would think they would make the truck to be worked on

David J.

Georgetown, CA, USA

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A D V E R T I S E M E N T S

problem #267

2001Aug 01

Ram 1500 Laramie SLT 5.9L

  • Automatic transmission
  • 105,000 miles

I cannot believe Dodge has not issued a recall. This is clearly a manufacturing defect that can seriously hurt someone!!! While I was trying to glue my million pieces back together, I was cut! What's it gonna take for Dodge to fix this? Maybe a person injured or maybe even worse, dying, after getting into a car accident and the airbags throwing pieces of dashboard around the vehicle, maybe in someones eye, etc.? I hope that a lawyer sees this and has enough heart to do something about this to prevent any further problems!!! We are already in a recession and car companies got such a huge stimulus package, why havn't "the people" seen this to fix our problems? I'm very disappointed with Dodge! I'll never buy a dodge again if this issue continues!

Update from Nov 11, 2009: I cannot believe Dodge has not issued a recall. This is clearly a manufacturing defect that can seriously hurt someone!!! While I was trying to glue my million pieces back together, I was cut! What's it gonna take for Dodge to fix this? Maybe a person injured worse after getting into a car accident and the airbags throwing pieces of dashboard around the vehicle, maybe in someones eye, etc.? I hope that a lawyer sees this and has enough heart to do something about this to prevent any further problems!!! We are already in a recession and car companies got such a huge stimulus package, why havn't "the people" seen this to fix our problems? I'm very disappointed with Dodge! I'll never buy a Dodge again due to their lack of customer service!

Update from Nov 11, 2009: My issue actually started at 55000 miles. There was a small crack in the corner and I didnt pay much attention to it then but as time went on the cracks became significantly noticable. Now I just have a bunch of pieces that I've super glued and I'm waiting on a dash cover that I ordered from ebay.

majerus

Franklin, NC, USA

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problem #266

2009Oct 30

Ram 1500 SLT 5.2L V8

  • Automatic transmission
  • 185,000 miles

I purchased my Ram 1500 in 2002 with a nearly perfect interior. I purchased a dash cover at that time to protect the dash when it spent what little time it did in the sun. The truck is garaged or shaded at all times- unless of course, I am driving. The dash was perfectly fine until a few days ago, and then all of the sudden it started to disintegrate. I am now having trouble with my headlights, etc. I have filed a complaint with the NHTSA and contacted Dodge, but based on my research, it seems as though neither the Government nor Dodge is paying any attention to this widespread problem. This is no little problem- it could well be VERY dangerous and a definite safety hazard. Dodge and its owners the US Government NEED to recall and repair these problems before someone is seriously injured or there is a death caused by an airbag or other electrical equipment failure.

Vincent B.

Snellville, GA, USA

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problem #265

2008Oct 16

Ram 1500 360

  • Automatic transmission
  • 75,000 miles

I can't believe Dodge would stand behind a product that would fail and not replace or fix it. At this point I have two huge HOLES in my dash and I'm almost embarrassed to drive it out of the garage. I'm not sure I would buy another Dodge at this point.

Mark R.

Oskaloosa, IA, USA

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problem #264

2009Oct 31

Ram 1500 SLT 5.9L 360

  • Automatic transmission
  • 162,000 miles

I am mad I just bought this truck from a friend and it is great shape yes it has a few miles on it but runs like it has half that. I am very happy with the way my 2 wd ram 1500 runs the body dose have some dings and dents but it was used for work all of it's life but it was very very well taken care of yesterday it was warm in Ohio about 75 for this time of year that is warm then today it was cold and damp and raining turned on the heat then the dash made a small 3 inch crack now I know it is not going to stop I have had many cars older then this that have not done this the dash fill cheap very cheap my step father owns a 2002 KIA Rio and guess what no cracks in his dash that is a dam KIA why is dodge doing this to us my truck says it was built in the USA right parts from god knows where my grandfather has a 1988 Chevy no cracks in it and he don't take care of it at all wants up Dodge fix this our I will never buy an other truck from dodge I hope someday I can make them pay for it but I know my truck is to old and they don't care about me I hope if you buy an 09 our 2010 it is better then this we got a cheap peace of crap dash

Rodney D.

The Plains, Ohio, USA

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problem #263

2009Oct 06

Ram 1500 4X4 Off Road 318

  • Automatic transmission
  • 84,000 miles

Just recently I noticed a crack in the dash on the passenger side. It starts at the indentation above the glove box and is about 6 inches long. Today I was cleaning my truck and I see a new crack on the extreme left near the window pillar on the drivers side. This crack is about 3 inches long. When I googled for a possible fix I was shocked to find hundreds of other owners with the same problem. This really blows! Other problems..... The A/C quit working, but the most expensive was the trans torque converter replacement. The transmission just quit without warning. I parked at a grocery store and when I came out the truck wouldn't move in any gear. But this BS with the dash is crazy. From what I understand there is no way to stop it and the only fix is a new dash. I should have kept my Ford.

Bill M.

Saint Robert, MO, USA

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problem #262

2008Oct 01

Ram 1500

  • Automatic transmission
  • 65,000 miles

I just want Dodge to step up and act right. I support American autos- have all my life. Will never own foreign. BUT, such support needs to be acknowledged by Dodge and fixed!

Jerry C.

Ocala, FL, USA

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problem #261

2006Sep 01

Ram 1500 SL 3.2L V6

  • Manual transmission
  • 55,000 miles

I purchased this truck new in 2001. I work nights, so it is garaged during the day on all of my work days. On the little time it was in the sun, there is no way Dodge can implicate sunlight as the cause. The dash is still not faded in 2009, but the Dealerships continually tell me it is not covered under a recall. This truck was never wrecked, never used off road, and never driven hard ( it couldn't be, it's a 6 cylinder !!! ). If Dodge doesn't acknowledge defects in their products when they exist, maybe a class action law suit will wake them up. If anyone out there knows of one, please let me know so I can add my name.

Jeff C.

Alexandria, LA, USA

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problem #260

2008Jan 29

Ram 1500 SLT 5.7L

  • Automatic transmission
  • 135,000 miles

I understand wear and tear. All the trucks I have own are usually wear and tear outside because of my line of work. But, for the inside I have always keep it up. I just couldn't understand why the dash went crazy cracking everywhere. Anything that Dodge can help would be greatly appreciated.

D Shotwell

David S.

Mebane, NC, USA

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problem #259

2003Dec 01

Ram 1500

  • Automatic transmission
  • 70,000 miles

Cracked Dashboard Not covered by Dodge. Don't think vehicle only a few years old should have this problem...dash should last longer than that. Dodge should stand by their products and fix their defects...but they don't care. Had other problems with this Truck....will NEVER OWN ANOTHER DODGE !

horsegirl

Gainesville, FL, USA

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problem #258

2009Oct 01

Ram 1500 SLT 5.2L

  • Automatic transmission
  • 33,800 miles

what the hell is going on with the dash? i just bought my truck in august 2009. 8 year old truck with only 33k miles. the interior is mint or was. i noticed 2 small cracks in it about 2 weeks ago that were about 2'' long. they seem to have appeared over night. now they are all the way across the dash. i don't have the 6-800 to fix it. i talked with a friend of mine from Kentucky, his 1999 ram did the same and said his was assembled in Mexico. well i went back and looked at my sticker and low and behold mine was assembled in Mexico as well. has anyone had any luck with dodge replacing or even helping with the cost?

C P.

Henderson, NC, USA

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problem #257

2006Jan 12

Ram 1500 SLT 5.9L

  • Automatic transmission
  • 70,000 miles

I think that dodge should recall the dash boards on the trucks because of cracks. If anyone is interested in getting a class action lawsuit together let me know. jamesturner3824@yahoo.com

James T.

Mulberry, AR, USA

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problem #256

2007Aug 16

(reported on)

Ram 1500 Black 318 V8

  • Automatic transmission
  • 70,000 miles

I HAVE BOUGHT A 1500 RAM AND I KNEW THE PROBLEM OF THE DASHBOARD, AS A MATTER OF FACT THE DASH WAS CRACKED WHEN I BOUGHT IT USED. I AM AN AVID DODGE PERSON, I'VE OWNED A 1963 CHRYSLER 300 WITH PUSHBUTTON AUTO. TRANS. I GOT FROM MY GRANDMOTHER GOD REST HER SWEET SOUL. I'VE OWNED A 1973 DODGE TRADESMAN 100 VAN WITH 3 ON THE TREE THAT I CONVERTED TO 2 SHIFTERS ON THE FLOOR, I KNOW WHY 2 SHIFTERS, BUT IT WAS SWEET, ONE SHIFTER FOR 1st AND REVERSE AND THE OTHER FOR 2nd AND 3rd, EACH HAVING THEIR OWN NEUTRAL. ANYWAYS I'VE ALSO OWNED A 1994 PLYMOUTH VOYAGER THAT HAS GOTTEN ME FROM HELL TO VICTORY IN IT'S RESPECTED PLACE. I NOW OWN A 1998 PLYMOUTH VOYAGER AND 2001 DODGE RAM 1500 THAT I AM VERY SATISFIED WITH, OTHER THAN KNOWING THAT DODGE HAS HAD A PROBLEM WITH THE DASH AND NO PLANS TO FIX IT. LISTEN DAIMLER-CHRYSLER IT'S PEOPLE LIKE ME THAT HAVE BEEN DEDICATED TO THE DODGE FAMILY FOR MANY MANY YEARS TO TELL YOU THAT YOU MUST FIX THIS PROBLEM. I AM THE LOYAL DODGE FAN THAT WILL DRIVE A DODGE UNTIL THE DAY I DIE KNOWING THAT THE TRUCK I BOUGHT HAD DASH PROBLEMS; HOWEVER YOU DO NOT WANT AMERICA THINKING DIFFERENTLY ABOUT YOUR PRODUCT, YOU MUST THINK ABOUT THE CONSUMER. I HOPE TO SEE A CHANGE VERY SOON AND AM VERY DISAPPOINTED TO SEE THAT THE #1 TRUCK IN AMERICA TODAY IS A ford, FOLLOWED BY CHEVY, AND THIRD IS DODGE, FURTHERMORE, I DO OWN A 1984 CHEVY S10 BLAZER WITH 180,000 MILES ON IT AND IS STILL GOOD AS NEW AND HAS NEVER BEEN IN THE SHOP FOR ANY RECALLS OR MAJOR REPAIRS. DODGE GUYS YOU KNOW YOU HAVE A PROBLEM AND YOU NEED TO FIX IT OR ELSE OTHER AMERICANS ARE GOING TO KEEP BUYING CHEAP IMPORTS THAT THEY CONSIDER A BETTER BARGAIN. IF WE DON'T KEEP THE TRADITION OF GOOD QUALITY AMERICAN MADE MANUFACTURING ALIVE THEN WE'VE GIVEN IN AND SOLD OUR SOULS TO THE ALMIGHTY DOLLAR. FIX IT.

Royce N.

West Columbia, South Carolina, USA

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problem #255

1920Jan 01

Ram 1500 V6

  • Automatic transmission
  • 40,000 miles

Huge crack just appeared one day from front to back of dash on drivers side near center

L J.

Sugar Land, TX, USA

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problem #254

2004Mar 15

Ram 1500 XLS 5.2L V8

  • Automatic transmission
  • 78,000 miles

Over the last 5 years I've read hundreds if not thousands of complaints on Dodge Ram 1500 dashboards falling apart. I took mine to the local dealer in 2005 and they said it was a sun problem and it would cost $850 to replace it. I'm glad to say that dealer has been closed becuase of the resession. I can't believe that with so many complaints that some hotshot lawer has not offered to file a class action law suite.

fxrp94

Birmingham, AL, USA

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problem #253

2004May 01

Ram 1500 360

  • Automatic transmission
  • 87,526 miles

Dodge needs to recall this they seem to think its not dangerous enough but these parts are falling in the vents and blocking up the a/c which is adding another problem besides the fact that it can be harmful to my children if they hit it wrong and get cut on it. If my children or wife gets cut on this and needs medical attention you can bet dodge will be getting the bill from my attorney

rplante

Lecanto, FL, USA

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problem #252

2009Mar 02

Ram 1500 1500 5.9L

  • Automatic transmission
  • 26,000 miles

This is a huge safety hazard! The heat from the sun is going to melt insulation on the wiring.

jfl020

Cumberland, Maryland, USA

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problem #251

2009Sep 12

Ram 1500 SLT 3.9L V8

  • Automatic transmission
  • 113,000 miles

An update on my previous post. My dash has proceeded to crack ALL OVER the place! There is one HUGE crack on the passenger side, right from the heating vent by the windshield to the passenger side airbag cover (where that piece of plastic stops). I'm going to have to replace the entire dash soon, because if the cracks continue to spread, I'll have pieces coming off. What a pain in the ass.

Kiely K.

North Creek, NY 12853, USA

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problem #250

2008Mar 01

Ram 1500 5.9L

  • Automatic transmission
  • 89,000 miles

WHAT THE HELL! I work for G.M. I buy a Dodge truck and the dash board gets a new crack in it once a month. The cup holder fell apart and the top lights fixers and holders broke off. The dash board is a saftey hazzard for me and my family. Dodge would you like to be taken off the market,because it is looking that way. Make the recall before someone gets killed by a air bag or something else.

marquette

Warren, OH, USA

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problem #249

2008Mar 15

Ram 1500 Sport 5.9L V8

  • Automatic transmission
  • 101,000 miles

I can't believe Dodge hasn't issued a recall or even addressed the problem.
I've just watched the cracks get worse and worse.
Looks like CRAP.

tamootoo

Redding, CA, USA

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problem #248

2005Feb 01

Ram 1500

  • Automatic transmission
  • 70,000 miles

Dash first started cracking in 2005. 4 years later, it has big holes. Dealer said it was due to sun but it has always had a windshield cover when parked outside even for a short time. Never seen other vechicles do this in the sun.

Stan G.

Piedmont, SC, USA

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problem #247

2008May 04

Ram 1500 Sport V8

  • Automatic transmission
  • 79,000 miles

I will not purchase another Dodge. I have been a Dodge person for a very long time and am extremely disappointed with the appearance of the dash. I take extremely good care of my truck and really like it but the dash makes it look trashy.

Christine K.

Louisville, KY, USA

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problem #246

2005Jul 01

Ram 1500 V6

  • Automatic transmission
  • 44,000 miles

My 2001 Dodge Ram pick-up has been fairly reliable for the most part, but it started with one little crack and within 6 months or so the dash has lost huge chunks. It looks like crap. I have always taken care of vehicles and this is definitely a manufacturing problem.

Dana P.

Oklahoma City, Oklahoma, USA

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problem #245

2004Aug 06

Ram 1500 V8

  • Automatic transmission
  • 70,000 miles

I just went out one morning to go to work and there were cracks in the dash. It has completely caved in. This issue with this make and model is outrageous and the mfg needs to stand behind it. This was my husbands truck and he is died a few months prior to this happening. This truck means alot to me but I can not afford to fix the problem. It shows me what Dodge mfg thinks of their customers. They should be forced to recall the dash.

Barbara A.

Dover, Arkansas, USA

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problem #244

2006Jul 01

Ram 1500 5.2L V8

  • Manual transmission
  • 60,000 miles

This is the worst thing ever from any vehicle I have owned!!! Most all the dash has fallen in and have huge gaping holes now.HELP!!!!

Ken B.

Livingston, TX, USA

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problem #243

2006Oct 01

Ram 1500 SLT 5.9L

  • Automatic transmission
  • 115,000 miles

Yet another cracked dashboard for dodge. Two cracks which run from the windshield to the font of the dash, Last one I will buy. Ford looks like it might be a good choice.

Tom G.

G-town, KY, USA

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problem #242

2007Jun 01

Ram 1500 ES 5.2L V8

  • Automatic transmission
  • 80,000 miles

Appears to be the same problem as everyone else. I'll be looking at a different make next truck.

Lou D.

Cape MAy Court House, NJ, USA

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problem #241

2009Aug 27

Ram 1500 1500 5.9L V8

  • Automatic transmission
  • 154,000 miles

click to see larger images

cracked dashboard cracked dashboard cracked dashboard cracked dashboard

Complaint Photos

I am really disappointed at Dodge for not being up front on the dash, I paid a lot of money for my truck, I would expect better service from an American company, That is whay a have several Toyota's

Bill W.

Olympia, WA, USA

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problem #240

2006Jun 01

Ram 1500 SLT 5.9L V8

  • Automatic transmission
  • 36,000 miles

I bought this 2001 Dodge Ram 1500 with the 5.9L V8 BRAND NEW to pull a camper and for hauling "stuff". I purchased an extended warranty (7 yrs./70,000 miles). In June of 2006, with only 36,000 miles on it, I had to have the transmission replaced. When I took it to the dealer I noticed a small hairline crack in the dash. I didn't think it was worth mentioning at the time and that the dealer would just tell me it was usual wear. Here it is only three years later (55,000 miles) and now the dash has six large cracks from the passenger side airbag to the driver's side, where the cracks are connected. It appears I am about to have a large hole in the dash above the instrument panel. I am just now finding out this is not an isolated incident. I got on the net to look for a replacement dash and BOOM!! I find hundreds of other complaints from Dodge Ram owners who are experiencing the exact same thing. How in the world can the Chrysler Corporation see all of these complaints about the same defective part and NOT admit they have a problem? How can the Chrysler Corporation NOT do the right thing and pay to have these dashes replaced? How can the Chrysler Corporation NOT take care of their customers? Well, a big time rv manufacturer recently went belly-up siting the tough economic conditions. However, their demise is more likely the result of pushing out a piss poor product for the last ten years. I know this first hand as I was one of their victims. Man, I guess I'm going to start spending a little more money to get a quality product that will last and the company will stand behind. Today's Chrysler Corporation obviously does not fit into that category. It is a shame because I have been a mopar man since buying a 1972 Plymouth Roadrunner when I was 17. Wish I still had it!!

Update from Oct 13, 2009: Ok, I called Chrysler Customer Care and the lady was very nice. She had me take my truck to a local authorized service department to get "diagnosed". When the service manager saw the six large cracks (about 10-12 total cracks), she said there was definitely a problem and would call Chrysler back. She also warned me and said she didn't think Chrylser would do anything due to the age of my truck. A few days later, the nice lady from Chrysler called me and advised they would replace the dash BUT I would have to pay a $265 "co-pay". Rather than argue and risk getting nothing at all, I accepted the offer. I figure this is probably half off their price and would be more if I was to go and have it repalced on my own. I really didn't expect them to do it for free anyway. Now my truck will look practically new again. The real bummer is I could have had it done for free under the extended warranty I purchased when I bought the truck. However, I was misinformed by the dealer that this was not covered and the warranty expired just last year. This dealer is no longer in business either.

Bill W.

Danville, IL, USA

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problem #239

2009Aug 10

Ram 1500

  • Automatic transmission
  • 89,000 miles

The air Conditioning Coil went bad and as soon as the screws on the dash were loosened, The dash cracked in two places. Approximately 3 inch cracks. Won't buy Dodge again.

David B.

Dayton, Ohio, USA

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problem #238

2008Jul 01

Ram 1500 V6

  • Automatic transmission
  • 110,000 miles

I drive two 2001 dodge ram 1500's. One is my personal vehicle and the other my work truck and both of the dash boards are almost completely caved in. At first with my personal pick-up I thought it was my habitual use of armor all. Once the dash in my work truck started falling apart I knew it wasn't what I had done, rather dodge puts shisty (new word feel free to use it) dash boards in their pickups.

Phil L.

Seminole, TX, USA

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problem #237

2003Oct 05

Ram 1500 318 V8

  • Automatic transmission
  • 76,000 miles

The top of my dashboard is
gone!!! It completely fell in pieces and chunks. Thought the first crack was a minor problem.....but he_ _ dodge you really screwed up this time, and big time!!!! You fly to Washington and cry and beg for a bailout so you can make more s_ _ _ like this!!! I think the gov. should have bought us all a new dashboard and told you to go take a flying leap!!!! I'll never buy another Dodge product again. Congress should have given your bail out money to Ford and GM and let you go sell pencils on the corner.

stuckerva

Abingdon, VA, USA

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problem #236

2009Aug 12

Ram 1500 Laramie SLT 5.9L V8

  • Automatic transmission
  • 91,000 miles

This truck was for sale with a used car dealer. It has a hairline crack on the dashboard. Before I buy it, I wanted to know what Dodge was doing about the problem. The Dodge representative at 800-992-1997 said "take it to a dealorship for diagnosis" and there was a possibility that I could get some help with the dashboard. When I said that I had not purchased it yet & it had a crack, the response was " If you have bought it used with the problem, Dodge won't help with it since you knew about the problem at purchase time."
Humm. I called the used car dealor. He said he would glue the crack. Humm. Not good enough, if the complaints are any indication. The glue fix does not fix it, right?

I have not purchased the truck. I don't have money to pay for a vehicle that will fall apart in the plastic parts. Am I right?

Fran P.

Junction, TX, USA

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problem #235

2006Oct 10

Ram 1500 Sport 5.9L

  • Automatic transmission
  • 80,000 miles

I feel that this is a flaw by dodge manufacturers. I am very displeased at how fast one tiny crack spread into chaos! no ones' dash should fall in on it's self like this. i put a dash cover on it at the first sign of the crack, and it seemed to worsen over the years under that matt. one day i just pulled the mat off, and to my surprise, there was gaping holes! i think the dealership should have to pay for this sort of thing, as well as the cup holder problems.

Update from Aug 13, 2009: the disassembley of this dash is absolutely ridiculous! and i am NOT looking forward to putting it all back together. i am so sad at the crack that is in the actual dash interior, as it is not so easily fixed with a new dash top.

arants

Grand Junction, Colorado, USA

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problem #234

2009Aug 09

Ram 1500

  • Automatic transmission
  • 160,000 miles

My dash is just falling apart as I drive down the road. The other day I got hit in the face with a piece of plastic dash and kinda swerved a bit.

viperxleader

Deltona, FL, USA

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problem #233

2006Jan 18

Ram 1500 V8

  • Automatic transmission
  • 183,000 miles

Please issue a recall. You have more than enough complaints and no one can afford to lose more customers to foreign auto companies

James E.

Bakersfield, CA, USA

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problem #232

2007Jul 07

Ram 1500 Sport 5.9L

  • Automatic transmission
  • 78,000 miles

I always cracked my windows and washed and armor all the interior but I started to get a crack in the dash now its just falling apart. Now everyday I remove a little more from the dash. I have a huge hole right in the middle of my dash that you can see from outside of the truck and see the vents for the heat and a/c. I hope a lawyer sees this and start a class action lawsuit!

Paul L.

Dyer, IN, USA

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