8.2
pretty badTypical Repair Cost:
$558.00
Average Mileage:
80,912 miles
Number of complaints:
224 complaints
Most common solutions:
- Dodge should issue a recall (136 reports)
- not sure (42 reports)
- pay to have dashboard replaced (37 reports)
- glue it back together (3 reports)
- bought a dash cover (2 reports)
- issued recall, Dodge wants owner to pay for installation (2 reports)
accessories - interior problem
Helpful Websites About 2001 Dodge Ram 1500 cracked dashboard
2009May 15
Ram 1500 Sport 5.2L V8
- Automatic transmission
- 141,000 miles
Bought truck new in 2001 it's been eight years and now dash is starting to crack. I've seen a lot of complaints about this issue online. I even saw a news report about someone's headlights turning off all by themselves while they were driving at night. Dodge needs to step up to the plate and take care of this problem before someone gets seriously hurt. If this problem is not fixed this will be the last dodge anything I will ever buy. Come on dodge grow a set of balls and take responsability for this problem.
2005Mar 18
Ram 1500 V6
- Manual transmission
- 99,173 miles
The truck has been great, but the " DASH IS A TOTAL PIECE OF SH*T " Dodge needs step up and repair.It has big holes and bad cracks,its a shame we pay as much as we do for these trucks and they want stand behind this problem!!!!!!! I wonder if FIAT will fix,lol
A D V E R T I S E M E N T S
2007Jan 10
Ram 1500 1500 3.9L V6
- Automatic transmission
- 90,000 miles
ok, first of all it is no secret about the problem i am having with my 2001 dodge ram 1500 v6. my dashboard is all mucked up with crack after crack. does it ever end, all the time noticing new cracks. i haven't seen a dodge around that year model that hasn't had a messed up dashboard. it is ridiculous.my truck looks very nice and the dash makes me just pissed off makes me want to punch it butt we all know what will happen then.i recently heard about them catching on fire bc of melted wires. that kinda worries me. really wish dodge would do something but thanks for reading
2009Apr 15
Ram 1500 4x4 5.9L
- Automatic transmission
- 130,000 miles
This has to be the BIGGEST PAIN IN THE ASS VEHICLE I HAVE EVER OWNED! I saved up my money to finally buy a Newer Vehicle and I chose the Dodge Junk Ram 1500 I should have pissed the money away, FIRST the map lights broke the switches inside of them flew apart, no biggy I have a rear light that WORKS (shakes head) then THE DAMN transmission took a Royal Sh*t there was 1300 bucks down the drain, NOW it is FIXED RIGHT!!! then 2 months later the Dash fell apart in front of the steering wheel the whole is about 18 inches and the rest of the dash sounds like a dam rattle trap and if that wasn't enough the damn A/C Evap took a dump under the dash I DO hope the damn thing shorts out then I will take my truck and a lawyer to dodge and see what they have to say then! they should GO BROKE! the way they are treating us with our problems like we are NOTHING but a number...well I don't care if they have a New deal of Buy one truck and get 10 free I will buy a damn goat before I Will buy another damn DODGE
2004Jul 14
Ram 1500 1500 5.2L
- Automatic transmission
- 35,000 miles
The dash is screwed, the cup holder fell completely apart.. the trim around panel is broke!!!!! what the hell is dodge doing????
A D V E R T I S E M E N T S
2008Jun 08
Ram 1500 V8
- Automatic transmission
- 84,000 miles
This is definitely annoying especially since I had never heard of such a thing happening. Such inferior quality and Dodge will not do anything about it. I have searched online and seen numerous complaints about the disregard by Dodge and lack of responsibility for their choice of material. The dash is completely falling apart and the accessories are going with it, glovebox,drink holder, anything plastic is trash. I cannot afford to replace the truck so I am stuck with Dodge's responsibility. I hope the engine holds out for a while longer. At least that seems to holding out.
2009May 01
Ram 1500 Off Road 5.2L
- Manual transmission
- 110,000 miles
What the hell is Dodge thinking? They've been making dashes for how long and still can't make one that doesn't crack all to hell. This is complete BS. Noticed the first crack a couple of weeks ago and now I have 4 huge cracks going across my dash.
2004Mar 06
Ram 1500 5.2L V8
- Automatic transmission
- 125,000 miles
most of the dash is completely gone. had to buy the thin plastic cover
2009Apr 08
Ram 1500 3.9L
- Automatic transmission
- 53,000 miles
im a dodge person, ive owned 2 dodge ram pick-ups and both dashes have cracked. my 1999 dodge ram is so bad i hate driving it cause its starting to rattle !!!!! my 2001 dodge ram has two huge cracks on it ,one at both ends of the dash.dodge needs to do something for dodge ram owners ive seen too many complaints about the dashes cracking. or dodge can just fold like the rest and ill buy a different make!!!!!!
A D V E R T I S E M E N T S
2002Jan 15
Ram 1500 Sport Quad Cab 5.9L V8
- Automatic transmission
- 97,000 miles
I'm really disappointed on how many complaints there are on this particular problem! I feel Dodge should replace the Dash, and Bezel at no cost to the consumer! But considering the current problems with the automotive industry......not likely to happen! Very Disappointed! I also own a 09 Challenger thats had a couple of issue also! The one the dealer can't seem to take care of is low tire pressure sensor...... according to the dealer parts are backorder, been for months! I've been a Mopar fan for along time, but considering a change! What ashame!
2004Mar 01
Ram 1500 Laramie SLT 5.9L V8
- Automatic transmission
- 48,000 miles
I had the same problem the rest of you have had. My dash is no longer existing at this point. I called the dealer, and the manufacturer, they both told me it's a "Southern heat issue" and that "it's too hot where you live". My reply was then quit selling the junky SOBs in the south. From reading the rest of the complaints on this site it looks like it happens all over the country. I checked on the parts, and the dash is about $400, and the instrument trim panel is $350. They want another $550 to install it. I'm waiting on the recall.
2008Oct 27
Ram 1500 V6
- Automatic transmission
- 85,000 miles
I am a College student and I prefer trucks. I bought this truck because it runs great. The only problem with this truck is the fact that the dash is cracked. There are a lot of cracks that go all the way across the dash. When you drive the dash shakes!!! This needs to be taken care of.
2008Sep 10
Ram 1500 1500 5.9L
- Automatic transmission
- 102,000 miles
Dash started cracking several months ago, this morning on the way to work, a huge chuck of the dash broke off, and now i have a hug hole in my dash. I have been researching this problem ever since i first started seeing cracks months back, and have seen ALOT of people with the same problem all over the united states. I doubt Dodge will do anything about it, i will be going to the dealership and get pricing on a full replacement.
I love Dodge, but this really sucks.
2001Mar 09
Ram 1500 Ex Cab 4x4 5.2L V8
- Automatic transmission
- 12 miles
I BOUGHT NEW IN MARCH OF O1 A 2001 DODGE RAM 1500 EXT CAB 4X4 WITH OFF ROAD PACKAGE IT WENT DOWN HILL FROM THERE. WAS ALWAYS GARAGED NEVER ABUSED OR EVEN TAKEN OFF ROAD SO HEAR GOES I.E. HARD STARTING ,WINDOW SWITCHES CEASED TO WORK , DASH CRACKED ALL TO HELL AC WENT OUT ,CHECK ENGINE LIGHT CONTINUOUSLY COMES ON EVEN AFTER BEING SERVICED ,U JOINTS ,DRIVE AND FRONT AXLE HAVE REPEATEDLY NEEDED REPLACING AND I HAVE HARLY IF EVER NEEDED TO USE THE 4 WHEEL DRIVE. TRANSFER CASE CRACKED BECAUSE OF BAD U JOINT VIBRATION. YOU NAME THIS DODGE IS JUNK NEVER ABUSED I HAVE HAD IT BACK TO DEALER AND CALLED CORPORATE BUT NO LUCK I CANT EVEN GET A DECENT AMOUNT FOR IT TO TRADE IN ALSO PAINT PEALING AND RUST ALONG BOTTOM FORMING AND IT IS WASHED AND WAXED ON A REGULAR BASIS WE NEED A CLASS ACTIN LAWSUIT AT LEAST WE MIGHT GET SOME TYPE OF COMPENSATION DODGE SUCKS
2009Mar 04
Ram 1500 Sport 5.9L V8
- Automatic transmission
- 105,000 miles
i love my truck it runs great looks great drives great but this f*cking dash sucks it started a few months ago and i hit a pot hole now i have 2 huge holes in my dash now the wires are exposed to the sun how many dodge ram trucks have to catch on fire
before dodge re-calls this huge flaw in my 2001 dodge ram sport pull your heads out of your asses dodge and fix this problem!!!
2006May 15
Ram 1500 LX
- Automatic transmission
- 35,000 miles
Been a Dodge man for the last 20yrs never had much of a problem till now, thought i was the only one with this problem now i know there are a he_ _ of a lot of us that are being Screwed by Dodge because of their cheap crap of a dash.Dodge went cheap and used a low grade of plastic in their Dodge Rams, they should be held accountable, hate to say it but lets file a lawsuit against them.
2006Aug 00
Ram 1500 Laramie SLT V8
- Automatic transmission
- 84,000 miles
I have a dashboard that started cracking in 2006, as time went on, it started breaking off pieces, I had to have it duct taped together like a jigsaw puzzle in 2008, by the end of 2008 I don't have much of a dashboard and it has caved in badly, now in 2009 cracks are running down the front face plate where a/c vents are and steering wheel and pulling away from last remnants of dash. I am searching for other truck owners with same issues and what to do, this is bad, I have been quoted over $900.00 for this repair. Can't afford repair, I am concerned this collapse in dashboard may bring on other dangers.
2004Nov 11
Ram 1500 Sport 3.2L V6
- Automatic transmission
- 37,000 miles
I bought two new dodge trucks in the year 2001. A dodge 2001 ram 1500 and a doge 3500 diesel that was also a 2001 . Around the year 2004 on both trucks the dash started falling apart. By 2005 almost all the wires in the dash were exposed and I have been told that I have to be concerned with the vehicles having a fire starting because the exposed wires in the dash can become brittle and cause a short. The dodge dealer refuses to take care of the problem and because of that I will never buy a dodge anything ever again.
Dan Fasciano
2009Apr 01
Ram 1500 1500 V8
- Automatic transmission
- 100,000 miles
Boo.... Dodge, Why won't they issue a recall!!! MY truck is mint, besides the dashboard. How am I ever gonna sell it now?
2004Apr 19
Ram 1500 5.2L V8
- Automatic transmission
- 127,124 miles
I purchased the truck used and it had a couple of cracks in it when I got it.The dash has so many cracks in it now that pieces of the dash pop out when ever I hit a pot hole or railroad tracks.This is one of the cheapest, poorest excuses for a dash I have ever seen.Everyone I know that has a Dodge truck or van has the same problem. I think Dodge should recall such a poorly constructed dash.
-northtexan
2008Oct 30
Ram 1500 ST 5.2L V8
- Manual transmission
- 62,000 miles
First truck I have owned long enough to have it paid off. I have worked hard to keep it in good looking and mechanical condition. The dash has not so much as had a piece of paper laid on it and it just decided to self destruct. If Dodge will not replace them they should at the very least, offer a replacement with a substantial guarantee and for a reasonable price. I will say it is the best truck I have ever owned mechanically. It's unfortunate that one highly visible defective part cannot be replaced without the fear of the replacement failing.
I am surprised that no aftermarket companies have jumped at the opportunity to resolve a problem that Dodge is incapable or unwilling to address.
Sincerely Disappointed.
2008Oct 10
Ram 1500 Sport V8
- Manual transmission
- 152,000 miles
Here I was thinking I was the only one with this problem! About six months ago I noticed my dashboard was cracking. At a fairly quick rate, the cracking spread across the dash and this last weekend (4/18/2009) my dash collapsed under the weight of a paperback book! Now I have a huge hole (1' wide x 8" deep) and numerous other sections ready to fall in. Looking closer at the pieces it is readily apparent that the plastic used in the dash is way too thin and was poorly designed (or designed to only last a few years before replacement). A recall is definitely warranted here.
2009Feb 11
Ram 1500 SLT 5.2L V8
- Automatic transmission
- 42,000 miles
I am obviously not alone with this cracked dash problem. Seems to be hundreds, if not thousands of Dodge Rams with this problem.
I read that Chrysler was considering some type of customer relief back in 2007 but cannot find any current information regarding a solution?
Thanks
Carl
2005Aug 10
Ram 1500 Laramie Slt V8 318
- Automatic transmission
- 43,000 miles
I'm surprised by the super thin, fragile material used for the dash. My dash is cracking like a boiled egg.
2009Mar 31
Ram 1500 SLT 5.9L
- Automatic transmission
- 142,750 miles
Just the other day I parked my truck and went in the store, and when I came out a while later, I noticed the dash fell in. I got a hold of the recall people and they said they will investigate it. The recall people said for me to tell everyone that had this problem to call them and file a complaint with them. So pass this on to everyone you know, because the more people that file a complaint, the bigger the issue will seem to Dodge, and they will have to issue a recall and fix it.
2008Mar 03
Ram 1500 5.9L
- Automatic transmission
- 50,000 miles
I noticed my dash was cracking, but it was not a 3.0 on the Richter scale, it was an 8.0 and I think it was following the San Andreas fault line. I literally had black holes in it where you could fall through it and be absorbed! Naturally, Dodge concluded that it was an anomaly and stated it was in the sun too much! I have been reading the same from unlimited frustrated owners. Based on my experience, I will not buy another Dodge and it is sad that an entity of this size will soon fail because of it's own ineptitude....
2008Dec 09
Ram 1500 Sport 5.9L V8
- Automatic transmission
- 44,000 miles
It sure was disturbing to find that the dealership wanted several hundred dollars for this obviously low quality part. Fortunately I was able to find one at a salvage yard for a fraction of the cost ($60).
2008Nov 18
Ram 1500 SLT 5.2L V8
- Automatic transmission
- 28,000 miles
On Nov. of 08 I notice 2 cracks in dashboard of my ram 1500 2001 truck I wasn't very happy about it. Went on the internet to see if there was some way to remedy the problem only finding that there are others with the same problem . I gave Chrysler a call to complain in which they told me to go a dealer and see what they say. Showed the Service manager the 2 cracks . He noted the cracks and said he get back to me after speaking to the Chrysler Service Rep. I did not hear from them . 6months have gone by. Now I have 3 cracks in the dash Went back to the dealer, said the manager I had spoken to no longer was with them - that was a lie. I could see the the person in back. Well anyway they took pictures & got back to me within 2 days, told me it was not under warranty therefore if I wanted to have it fixed, I would have pay for it. I Called Chrysler again and they said they couldn't do anything.
2007Jan 17
Ram 1500 1500 5.6L V8
- Automatic transmission
- 80,000 miles
WOW, here I thought I was the only one with the cracked dashboard problem. I was just about to look in to buying a new dash because I can't take it any more. I love my Dodge, but hate the dash.
2008Jun 01
Ram 1500 V6
- Automatic transmission
- 120,000 miles
I noticed cracks in my dash so I told my dad, since we both have a Dodge Ram 1500 (mine is a 2001, his is a 1994) we took them to the dealer. There is a recall on mine but the dealer wants me to pay $300 for the installation. Now correct me if I am wrong but a recall is due to the manufacturers f*ck up, why should I have to pay? (my dad had no recall, he had to glue his back together)
2004Jan 01
Ram 1500
- Automatic transmission
- 21,156 miles
It's unbelievable! The dashboard is cracked...and I just found out how bad this is. I thought that I was the only one having this problem..and now I'm really mad that nothing is being done. And I love my truck!
2007Nov 04
Ram 1500 Sport 4x4 5.9L V8
- Automatic transmission
- 78,000 miles
My dashboard started to crack at the mount screw in the defroster vent on the passenger side when I first noticed it. It has now extended from the mount screw to the airbag on the passenger side. What makes matters worse, is that every mount screw in the defroster vents are cracking and I even had a few pieces (small) fall into the vents. This is delightful especially when you turn your defrosters on and can hear the rattling. I have been a Dodge, Plymouth, and Chrysler owner all my life, and now I'm sorry to admit it anymore.
How long does it take NHTSA and/or Dodge to get their heads out of a certain hole and determine that this is a major accident waiting to happen. What should happen is that all of us Dodge owners with this exactly identical dashboard problem should ban together and file a class action suit. I'm sure everyone has viewed this video but for those that haven't, look at this and think hard about the next time you take your Dodge out on the road at night!
http://www.clickorlando.com/news/13227601/detail.html#video
2008Nov 14
Ram 1500 SLT
- Automatic transmission
- 45,000 miles
I have the same problem with a crack dashboard on the passenger side from the windshield to the air bag.Can't believe Dodge wouldn't do a recall...shame on them! Never will I buy from this company again. I'm glad this site is here. Now I'm searching the net for a company that sells dashes that fits well so maybe I can try to sell this piece of crap.
2008Feb 20
Ram 1500 Sport 5.9L
- Automatic transmission
- 100,000 miles
My dash is so cracked from all the places that they attached the dash even the glove box fell out it was so cracked. I mentioned this to the dealer and they told me it would cost about $2000.00 to replace the dash. These days who has $2000.00 to spend on a vehicle that cost $40,000.00? I think for that price they should have a recall with all these complaints
2007Dec 15
Ram 1500
- Automatic transmission
- 70,000 miles
The dash is cracked so bad that there is no place to mount the piece that covers the odometer and stereo,and a/c controls. Everything that's plastic is cracking! With no OEM parts available Dodge Ram is off my list forever!
Signed,
Truly Disappointed
2004Dec 09
Ram 1500 1500 Magnum
- Automatic transmission
- 130,000 miles
I just bought a 2001 dodge used but the owner that had at before me said that the dash cracked 1 yr after he bought it new and i really think that is some Bull ....b/c its not just my truck..its everyone that have the make and model and other similar ones...therefore Dodge needs to step it up a notch and do things right before they go out selling pieces of sh*t like this....now i have to waste money on replacing a dash which will not be cheap:(......and there's a whole lot more problems than the dash.....too many to tell yall on here...DODGE DEALERS!!!!! If you read this i hope you realize that you lost me as a customer because next time you come around with the 2009 Dodge and the commercials say "New and Improved" i'll know that it's bullSH*T
2007Dec 01
Ram 1500 Sport 5.9L
- Automatic transmission
- 75,000 miles
Another fine example of why we should let these guys spin down the bankruptcy toilet. If your not going to warranty the crap you build why should we buy it? Crap is crap...let em cave!
2008Oct 15
Ram 1500 1500 3.9L V8
- Automatic transmission
- 82,000 miles
The dashboard is cracked and literally falling to pieces. I have holes in the dash where it has just collapsed.
2008Dec 09
Ram 1500 4x4 SLT 5.2L V8
- Automatic transmission
- 98,000 miles
I have been very diligent about maintaining my vehicle inside and out. The dash is usually coated with armor all and I use a sun shade. I have had many other vehicles, some older than this one. This is the only one that has had a major crack separating the entire dash console. Plus cracks where all the screws are at to mount it. Luckily this is not a mechanical issue, but definitely very annoying and something that is obviously an issue with the vehicle that Dodge should stand up and repair at their cost. Very disappointing.
2007May 10
Ram 1500 5.2L
- Automatic transmission
- 80,000 miles
Just want to know what the cost of this will be. I am tired of the duct tape not holding anymore!
2005Jun 01
Ram 1500 5.9L V8
- Automatic transmission
- 50,000 miles
My dashboard started cracking in 2005, got worse over time, and now chunks of the dashboard are falling out. I had it protected with a dashboard cover, but that didn't help.
2008Nov 21
Ram 1500 3.9L V6
- Manual transmission
- 112,000 miles
I use a sun visor all the time there's no reason for my dash to do this.I take care of my truck,the ash tray or lighter hasn't even been used.I feel there is a defect in the materials and dodge should replace,recall,and pay for repairs.
2005Jul 22
Ram 1500 Quadcab 5.2L
- Automatic transmission
- 80,000 miles
This is just plain sorry....and ugly...a 22,000 dollar truck should be better than this.
2008Jul 23
Ram 1500 Off Road 5.2L
- Automatic transmission
- 90,000 miles
I have tried to contact Dodge, but I get the run-around! They said there is nothing they can do about the dashboard. I actually use to work for a place the made all the parts for the interior of the Grand Cherokee's. Believe me, it would be no problem for them to have a recall!! If they don't have a recall within the next year, I will never ever buy a dodge again!
2008Dec 16
Ram 1500 SLE 3.9L V8
- Automatic transmission
- 79,590 miles
There is deffently something wrong with the dash boards, because I have always put a sunshade in my windshield.
2008Jul 21
Ram 1500 SLT 5.9L V8
- Automatic transmission
- 100,000 miles
I am also having same problem with the dash on my Dodge.I e-mailed Chrysler Customer Assistance Center and was told to have my local Dodge dealership to fill out an itemized estimate to repair and he would review.My experience at the local dealership was an experience in itself.The "Jerk" of a kid that was doing the estimate said it seemed to him like I was just trying to get a free dash repair! I told him I didn't think that was his place to make any personal comment at all.(By now I'm pretty steamed at this Joker) So I replied that since Chrysler got this bail-out money which I'm paying for I thought it was the least Chrysler could do! I got my estimate and sent it back to Customer Assistance Center about two months ago still no reply.I really didn't expect to get one!!
1920Apr 10
Ram 1500 ES 3.9L V6
- Automatic transmission
- 78,000 miles
I brought my ram new in 2001. 2003 I noticed dash had hair line cracks on all four screws from windshield up,the dealer said i waited to late no luck. Now I have big chunks broke out. Looks grappy and I also had to replace heater core, evap motor, water pump, fuel pump. So far I am really mad about the dash cuz it ruins the whole appearance of my truck.First thing people notice is the dash and say what happened and I TELL THEM "DODGE" that says it all.Then they laugh,cuz none of them own a dodge so DODGE should do a recall on the dashboard.At least we would have the last laugh.There is definitely a issue with this many complaints YOU THINK !!!!!!!!!!!!!!!!!!!!!
2005Aug 18
Ram 1500 SLT 5.9L
- Automatic transmission
- 65,000 miles
My dash started with one large crack ,shortly after the warranty expired, running front to back above the glove compartment, since then I have 10 to 12 cracks mostly on the passenger side, but they are starting to spread to the drivers side. Pieces are now missing out of the dash. This is not limited to the 2001 models. I have some friends who own Dodge pick ups ranging from 1999 to 2002. (I have met other dodge truck owners in this area with the same problem) All of their dashes are cracked to some degree or another. When I spoke to the dealership a few years back I was told that Dodge was helping out the original owners only in getting the dash replaced, I bought my truck with 18k on it, so they weren't going to lift a finger to help me. One of my friends talked a dealer and they told him dodge would buy him the dash but he had to pay for the install. Needless to say the install was far more costly than the cost of the dash. I am now going to shell out the cash to get it replaced, not sure if I will let a dealer take care of it though, why put money back into their hands to fix a problem that they should be paying for in the first place.
2004Feb 12
Ram 1500 SLT V8
- Automatic transmission
- 44,017 miles
It does have several huge cracks in it, one running from the windshield to the instrument panel. The dash bezel also is cracked in several places and has a hole in it on the passenger side so that really makes my truck look like crap from the passenger seat. There was a 6000 dollar difference between my truck and one that said Chevrolet, and I would not spend the difference on what I thought were comparable trucks. The truck is solid but the list of little things is getting long and none of them are cheap to fix. Sunglass door $40 (too much just for a door) cup holder $100+ (are you kidding me 100 for a cup holder) dash bezel 100+ (that�s a lot of money for a small piece of plastic) dash $1000 (parts and labor). So lets call it $14oo just to replace stuff that should last the life of the truck.� Should have bought a Chevrolet
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A D V E R T I S E M E N T S
2008Dec 01
Ram 1500 5.9L V8
I bought this truck as my very first vehical ever and saved up alot of money to get a quality one. I went with dodge thinking they were a good dealer at the time and would honor me the customer. I was wrong, with the dash breaking and cracking its cheaply made and there is plenty of cases out there where its happened for evidence. With this they are diging themselves in a bigger whole because if someone dies by the dash falling in a causing a fire they will have a larger lawsuit on their hands then it would to replace them. They could have had a life time buyer but i think they screwed up on this. I dont think i will buy dodge again, i'll stick to Chevy or GMC now. Unless they do something about it.
smalls92
Missouri Valley, IA, USA
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