pretty bad
Typical Repair Cost:
Average Mileage:
85,470 miles
Total Complaints:
12 complaints

Most Common Solutions:

  1. replace dashboard (10 reports)
  2. not sure (2 reports)
2001 Dodge Ram 2500 accessories - interior problems

accessories - interior problem

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2001 Dodge Ram 2500 Owner Comments

problem #12

Aug 012015

Ram 2500 5.9L

  • Manual transmission
  • 104,000 miles


The dash cracked front to back just in front of driver. It is thick material so it must have been installed under lots of stress. My neighbor had same problem with her trucks dash.

- , Spanaway, WA, US

problem #11

Oct 102016

Ram 2500 LX 5.9L

  • Automatic transmission
  • 125,000 miles

the worst dash ever. fell all to pieces ,even the radio fell out, pieces everywhere. never set in the sun, just the worst material dodge could put in a vehicle. someone please help get these fixed. dodge is the worst, all the ac controls hanging, nothing there to hold them in.

- , Booneville, MS, USA

problem #10

Jul 012016

Ram 2500 5.9L

  • Automatic transmission
  • 60,000 miles

This truck has not been left out in the sun is always garaged. Cheaply made dash material that has no give in it.

- , Lebanon, OR, USA

problem #9

Sep 252004

Ram 2500 EX 5.9L

  • Manual transmission
  • 34,000 miles


Every 2000 thru 2004 Dodge Ram dash is cracked and falling into pieces. Dodge should recall all the trucks and replace this cheep plastic. My dash was covered from the start and it did not help. I contacted Larry H Miller and they stated it was out of warranty and they were aware it was a problem. They were NOT helpful.

- , Herriman, UT, USA

problem #8

Dec 172005

Ram 2500 Sport 5.9L

  • Automatic transmission
  • 48,000 miles

When it happened I went to the dealer and they said that there was nothing they could do because I live in Nevada and it gets hot here.

- , Henderson, NV, USA

problem #7

Jul 012008

Ram 2500 SLT

  • Automatic transmission
  • 30,000 miles

Fix the problem. I paid good money for my truck and thought I bought from a competent co., but they proved me wrong.

- , Waterford, WI, USA

problem #6

Sep 062002

Ram 2500 LSX V8 Diesel

  • Automatic transmission
  • 30,000 miles


The problem is a defect in material and should be replaced by the dealer. The dashboard isn't just cracked - it's breaking into tiny pieces that fall into my vents every time I turn on the blower. I can't imagine how awful this is going to turn out if the airbag deploys and sends hundreds of tiny shards into my face or my childrens. Dodge needs to take responsiblity for this issue. In 1977 Dodge recalled over 250,000 Econoline vans for this very issue. Why have they not done it in this instance? The vans were recalled because of the "potential" of the dashboards cracking and shattering into shards during an accident. The dashboards in the Rams are already breaking apart and creating shards. We know what is going to happen! Shame on all involved for not addressing this issue by now. Does someone have to die or get seriously injured before this gets handled?

- , San Diego, CA, USA

problem #5

Sep 012010

Ram 2500 24V5.9L Cummins

  • Automatic transmission
  • 110,000 miles

After a few years of ownership, Dash literally started falling apart. The truck was mostly garaged and chemical cleaning products were never used. Just a poor part by dodge.

- , Salt Lake CIty, UT, USA

problem #4

May 072010

Ram 2500 2500 5.9L Diesel

  • Manual transmission
  • 100,000 miles

Cracked dash and crack in the glove box. We decided to replace the glove box recently and that seems to have caused the entire dash to disintegrate. It is cracking everywhere.

- , New Braunfels, TX, USA

problem #3

Jul 012015

Ram 2500 SLT 5.9L Cummins

  • Automatic transmission
  • 145,000 miles

This is a hazard. In the course of a year it went from a small crack to a completely deteriorated dashboard where full razor sharp pieces dislodge and become lost inside the dash wreaking havoc on the internals or fly off at passengers. I can only imagine the hazard this would cause if in an accident and the airbags went off. I would be worried shrapnel would be everywhere. I am not sure there is a decent option to fix this as there are inferior replacement parts or factory parts that may or may not have these underlying issues resolved.

- , Friant, CA, USA

problem #2

Jul 012008

Ram 2500 5.9L V8

  • Automatic transmission
  • 207,642 miles

click to see larger images

cracked dashboard cracked dashboard

I think Dodge should replace every dash in every truck that has this issue. Some how I missed this so called recall for the dash replacement, I think I should still have the chance to get it replaced.

- , Gallup, NM, USA

problem #1

Aug 102008

Ram 2500 Laredo 5.9L Cummins Diesel

  • Automatic transmission
  • 32,000 miles

One crack appeared from windshield back toward passenger, then another over time and another even later.. Look horrible !

I've seen aftermarket replacements advertised with small plastic clips that go at screw points below windshield, clips are said to prevent cracking from screw points.........

Just cost allot of money and I'm pissed it's a Chrysler part material failure and they won't own up to it no matter how many vehicles it happens to.

This makes me feel like I should buy Chevy or GMC trucks next......

- , Prospect, CT, USA

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