7.7
pretty badTypical Repair Cost:
no data
Average Mileage:
84,179 miles
Total Complaints:
7 complaints
Most common solutions:
- not sure (4 reports)
- replace flapper door on acutator motor (3 reports)
AC / heater problem
Helpful Websites About 2003 Dodge Ram 2500 broken defrost
2009Oct 30
Ram 2500 XLT 5.7L Hemi
- Automatic transmission
- 123,256 miles
Defrost stopped working recently, thanks Autobeef for helping find the solution. Air blows fine from dash vents, but not from defrost or floor vents. Gonna call my friend at the Dodge dealer for an estimate and decide if I want to attempt it myself.
2007Sep 01
Ram 2500
- Automatic transmission
- 109,000 miles
This is my third dodge truck and it will be my last. For this problem to be so widespread and for dodge to ignore it, shows the level of their concern for the customer. I have always tried to buy American but I am through.......keep your government owned company vehicles, Toyota, here I come.
A D V E R T I S E M E N T S
2007Apr 01
Ram 2500 SLT 5.9L I6
- Manual transmission
- 61,000 miles
The known mode door issue has struck yet again. Chrysler has really sold us a bill of goods on these trucks. We pay $40 - $50k only to have them fall apart in less than 2-3 years.
They wont fix my defrost unless I pay to fix the dash that is in 21 pieces after 18 months of owning the truck.
Dodge/Chrysler has seen me on the lot buying a truck for the last time ..... I guess I will need to learn how to wear a bow tie?
2008Sep 23
Ram 2500 2500 HD Hemi
- Automatic transmission
- 52,000 miles
Can't get the heater/defrost to work... was told it was the flapper door and that it would cost $1500 to fix it. I reported the problem to Dodge who said it was out of warranty so not their problem. I said it was their problem because it was a safety issue. It started to rain and the defrost wouldn't work, had to pull over because we couldn't see. I reported the problem to NHTSA and I am waiting for a followup.
2008Feb 14
Ram 2500 SLT Hemi 5.7L
- Automatic transmission
- 62,000 miles
Defrost quit working, only had dash vents. Hot/Cold air was OK. Found a bad flapper door on the actuator motor that changes air output location from dash, to floor to front of dash.
Have to remove entire dash board, drop (or remove) steering column, and remove air bag. NOT a home-fix-it recommended effort. Its costly $1200 to $1500 for dealer, but we spent a good weekend doing the dismantle, removal, fix and reinstall of dash.
Of course, many screws are inserted before dash is installed, so it's a bitch getting to them. Also if windshield is removed it makes it easier to get to a few.
2007Apr 28
(reported on)Ram 2500 SLT CUMMINS
- Manual transmission
- 95,000 miles
Can only get air flow through dash outlets. Have no defrost, floor heat or A/C. Have been told would cost $1200.00 or more to repair at dealer. Finding out this is a common problem on this truck. Does anyone have any suggestions on how to repair at a resonable cost? Would there be any recourse through Chrysler, as warranty has expired?
We have partnered with JustAnswer to offer online auto repair help and advice from expert professional automotive technicians. You describe your AC / heater problem or ask your question and they try to help you figure it out. The fee is typically $9 to $15, but you can offer to pay more for really tough questions. You will usually receive an answer in 10 minutes or less, and you do not have to pay anything unless you accept the answer.
A D V E R T I S E M E N T S
2009Oct 03
Ram 2500 5.9L
When I switch from defrost to floor most of the heat keeps coming from the defroster making it very hot on my face and freezing my feet. I checked and flat rate is 4.6 hours annd you have to drain the coolant and recover the refridgerant to drop the whole heater out from under the dash. It sounds like the defroster door hinge is broken. So much for any free time on the weekend. I just finished putting a set of injectors in because of a no start problem. Looks like 80,000 miles is about the time to trade these off.
Jack M.
Thorp, WA, USA
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