This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While traveling on the highway and normal speeds and you hit a minor bump, wheels will shake violently with no ability for driver to recover steering. The only recourse is to let the vehicle slow down and then pull over. This is know as the death wobble and can be viewed on youtube. Dodge has denied the problem but yet you can buy an entire new steering assembly from Dodge for $300. I have spent over $4000 trying to fix this issue. This has happened to me over 10 times and no longer put my family in the pickup and will no longer use it on the highway..a simple tierod recall will not fix this and there is enough people having this problem that the NHTSA should force Dodge to finally correct this design flaw, before we get killed.
The contact owns a 2003 Dodge Ram 2500. While driving approximately 10 mph, the vehicle drove roughly and then began to wobble violently at 45 mph. The vehicle began vibrating intermittently at any speed. The contact was forced to grip the steering wheel with both hands and apply excessive pressure to the brake pedal to ensure the vehicle came to a complete stop. The vehicle was towed to several dealers multiple times for repair, but the failure could not be duplicated. The vehicle was repaired; however, the failure recurred. The approximate failure mileage was 118,000.
The contact owns a 2003 Dodge Ram 2500. The contact stated that while traveling approximately 35 mph to make a right turn, the front end of the vehicle was shaking violently and the steering wheel seized causing the contact to lose control of the vehicle. As a result, the contact crashed into a tree. A police report was not filed. The contact sustained major injuries that required medical attention. The vehicle was destroyed. The contact received notification of NHTSA campaign id number: 13V528000 (steering) after the incident. The manufacturer was not notified of the failure. The approximate failure mileage was 139,000.
The contact owns a 2003 Dodge Ram 2500. The contact received a notification of NHTSA campaign number: 13V528000 (steering) and stated that the part needed was unavailable to service the vehicle under the recall. The contact was on a waiting list and the manufacturer was not notified of the issue. The contact did not experience a failure.
The contact owns a 2003 Dodge Ram 2500. The contact received a recall notification related to NHTSA campaign id number 13V528000 (steering). The contact stated that the repair was not taken care of in a reasonable amount of time. The dealer indicated parts were not available. The contact had not experienced a failure. The manufacturer has not been contacted.
- Sonora, TX, USA
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The contact own a 2003 Dodge Ram 2500. The contact received notification of NHTSA campaign id number 13V528000 (steering). The contact stated that she had contacted the dealer and the manufacturer numerous times and they did not have an idea when the parts would be available for the repairs. The repair was not taken care of in a reasonable amount of time. The contact had not experienced a failure.
The contact owns a 2003 Dodge Ram 2500. The contact received a recall notice for NHTSA campaign number: 13V528000 (steering); however, the parts were unavailable for the repair. The contact called the dealer numerous times and was unable to schedule a service appointment for months. Neither the dealer nor the manufacturer knew when the parts would be available. The contact had not experienced a failure.
Let me start by stating that I've been driving for over 33 years and have an impeccable driving record. This is what happened. I was driving on the interstate at approx. 65 mph. I was changing lanes when I hit a few small bumps in the road. My truck immediately started shaking violently and uncontrollably. I pulled to breakdown lane while slowing the vehicle. The truck didn't stop shaking until approx. 30 mph, though it was still shaking, I had never encountered such a loss of control before for no apparent reason. I decided to see if there was anything about this issue on the web. I was amazed at what I found. This phenomenon is dubbed 'death wobble'. though it seems this in not an uncommon event, no-one seems to be able to pinpoint the problem that caused the violent shaking. There are lots of differing opinions. My mechanic checked out truck and I was told that other than very slight wear in drivers side upper and lower ball joints, everything was tight. I've since replaced upper and lower ball joints even though my mechanic told me they weren't bad enough to warrant replacement. I've also replaced shimmy shock on stabilizer and installed aftermarket stabilizer after researching this problem even more. We also realized previous owner had numerous new parts installed too. Seems as though he was chasing this as well. Since replacing these, this has happened 2 more times. This is extremely dangerous and I won't even go over 55 mph on the interstate. Is Dodge aware of this issue" and what about recalls" I've looked and cannot find any recalls that pertain to this problem. The suspension itself seems flawed even though I cannot pinpoint one failed component in itself. Thank you
I received a recall notice in January 2014, I took my truck into jake sweeney Dodge in cincinnati, oh. They inspected my truck said they would put me on a list. I have waited over 5 months. I have not been notified of a repair date and the problem has not been repaired. Since this is a real safety issue, loss of control of a motor vehicle, when I drive on a highway every day, I don't consider a 5+ months wait a reasonable time for repair.
The contact owns a 2003 Dodge Ram 2500. The contact stated while driving 45 mph, suddenly the left tie rod snapped causing the vehicle to veer off of the road into a bush. The contact did not sustain any injuries. The vehicle was taken to dealer who stated the tie rod, tire, rim, springs, rack and pinion would need to be replaced. The manufacturer was made aware of the failure. The vehicle was repaired, including the NHTSA campaign number: 13V528000 (steering). The failure mileage was 62,432. Updated 08/28/14 updated 09/4/2014
The contact owns a 2003 Dodge Ram 2500. While driving approximately 55 mph with a horse trailer in tow, the front end of the vehicle suddenly began to shake violently. The contact lost control of the vehicle and drove into oncoming traffic. The contact was able to maneuver the vehicle back onto the right side of the road without crashing. The failure recurred at speeds greater than 25 mph. The failure was not diagnosed and the vehicle was not repaired. The manufacturer was notified. The contact received a recall notice for NHTSA campaign number 13V528000 (steering) in March of 2014. The contact reached out to the dealer on several occasions, but the parts were never available to repair the vehicle. The failure mileage was 196,000.
The contact owns a 2003 Dodge Ram 2500. The contact stated that he attempted to have the vehicle repaired under NHTSA campaign number: 13V528000 (steering). The contact stated that he was made aware that the parts were not available as a result the repairs were unable to be performed for the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.
I had no control of the steering and the vehicle was violently shaking, I slowed down to a stop, composed myself and drove on, the steering was very hard to control but the shaking only started about 40 mph, I took the vehicle to two shops, had ball joints, U joints, tie rods, steering, shocks, upgraded mopar steering assembly, pitman arm, all replaced, shortly thereafter I received recall notice N62/ NHTSA 13V-528, the instructions stated to mail all original repair documents related to tie rod failure and I would be reimbursed, I received a phone call just simply denying any responsibility with no particular reason other than my mileage, I asked for an email outlining the reason in detail which had absolutely no content of any explanation as to why the claim was denied. I did not receive my original receipts back either.
2003 Dodge Ram 2500. Consumer writes in regards to a replacement part to complete recall. The consumer was informed, he was #19 on a list to receive a part for his vehicle. The dealer stated they were only getting one replacement part, per week. The dealer informed the consumer, the part would be available beginning April 14, 2014. Updated 04/08/14
2003 Dodge Ram 2500. Consumer writes in regards to dealership taking a causal attitude and unreasonable amount of time to complete recall. The dealer informed the consumer, the parts were not available. The consumer stated 60 days have elapsed since he was warned of the danger of operating his truck without attention to the defect. Also, it was the second time the same part had been suspected of failure. Updated 03/24/14.
I received a "important safety recall" stating that left tie rod ball stud may fracture under certain driving conditions causing a "loss of directional control and/or crash without warning". when I took it to the dealer they put me on a list and said it would be approx. 32 to 64 weeks to get it repaired. They said they receive 1 part every 7-14 days and I am number 32 on the list. I do not think this is within a reasonable time considering that I drive the interstate every day and could "crash without warning" as stated in the recall. Which could cause serious injury or death not only to myself but others on the interstate.
TL -the contact owns a 2003 Dodge Ram 2500. The contact stated her vehicle was included a recall and repaired. The manufacture issued another recall for the same failure again. Recall NHTSA campaign number: 13V528000 (steering) had reasonable amount for repair had surpassed. The manufacture was contacted and placed the contact on a waiting list for the part. The manufacture refused to provided the contact with an estimated time for repair. The failure had occurred while the contact attempted to leave her drive way. The car was repaired under the first recall issued but the vehicle is not currently repaired after the second recall was issued. The approximate failure mileage was 90,000 miles. The vehicle currently has 184,000 miles.
Recall N62/NHTSA 13V-528 my vehicle was determined by dealer to have left tie rod replaced as per the recall. It's been over 3 weeks and dealer said could be as much as a month more before they get new part. I called Dodge assistance center 1-800-853-1403 and was told that could take awhile to get parts "??" this part can cause steering loss and is extremely unsafe. I need my truck to work each day. I am logging a complaint to this recall as unsatisfactory as far as time to issue new part to install. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Chrysler recall # N49/NHTSA 13V-529 I would like to complain about how ill-prepared Chrysler is in handling this recall. I was notified that I could contact a dealer after Jan. 06, 2014 to get my vehicle in for this recall. On 01/06/2014 the dealer told me that Chrysler had not released parts yet and to call back on 01/24/2014. On that date I contacted the dealer again and they ordered parts for my vehicle and that the parts would be on on Jan. 31.on the 31st. The parts had still not arrived. Called again on Feb. 06 and was told that Chrysler was only allowing each dealer that they could only order parts for one vehicle per week to ensure that each dealer in the country could receive parts for this recall. I asked when the parts would be in for my vehicle I was told by the dealer that arrival date was unknown due to the fact that they had a stack of orders 4' thick so I called the Chrysler group recall assistance ctr.. after researching my order I was told by the mfg. That my parts should arrive in another 7-10dys.(Feb 12 - 15). Based on the magnitude of this recall and the dealers across the country, it could take years for them to repair all affected vehicles. Are we vehicle owners supposed to mothball are trucks until Chrysler can ship parts at the rate of 1 per week for each dealer in the country? this response from Chrysler is rediculous!!!
2003 Dodge Ram 2500. Consumer writes in regards to steering problems, bad tie rods and a bubble on the steering damper. The consumer stated around June 20, 2013, he began experiencing a violent shaking coming from the front end, while crossing paved railroad tracks.
A D V E R T I S E M E N T S
- Glen Oaks, NY, USA