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10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
2 / 1
Average Mileage:
15,334 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Dodge Ram 2500 seat belts / air bags problems

seat belts / air bags problem

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2004 Dodge Ram 2500 Owner Comments (Page 1 of 4)

problem #68

Mar 222016

Ram 2500

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2004 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 16V352000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Universal City, TX, USA

problem #67

Jul 012016

Ram 2500

  • miles
Takata recall. Dealer said parts are not available to complete the recall. Also needs steering linkage recall done. Dealer wants to do them all at once.

- Greenwood, IN, USA

problem #66

Sep 012016

Ram 2500 6-cyl Diesel

  • miles
2004 Dodge Ram 2500. Consumer writes in regards to dealership unable to repair driver side airbag inflator recall.

- Yucaipa, CA, USA

problem #65

Sep 062016

Ram 2500

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2004 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 16V352000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded an unreasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Killington, VT, USA

problem #64

Aug 172016

Ram 2500

  • miles
The contact owns a 2004 Dodge Ram 2500. The contact received notification of NHTSA campaign numbers: 15V31300 and 16V352000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- West Plains, MO, USA

problem #63

Aug 052016

Ram 2500

  • 200,000 miles
Takata recall I received a recall notice on my 2004 Dodge 2500 pickup. The recall is dealing with the front passenger air bag. Apparently the airbag inflator "may rupture and result in metal fragments striking the vehicle occupants resulting in serious injury or death". I called the recall notification number so that I could be put onto a list, so that when the parts come in, I would be notified. I wouldn't have been too worried, except the last time they sent me a recall notice (May 2015) for the drivers airbag, I still had not received the notice that the parts were in. When I called, a person said that she could set up the first recall repair, but the arts weren't in and wouldn't be available until 2017. I set up the appointment. I am pissed off (not good for me). I have had a vehicle with airbag inflators that "may rupture and result in metal fragments striking the vehicle occupants resulting in serious injury or death" and Chrysler doesn't seem concerned. America, when do we stop accepting mediocre from companies like this" why is this acceptable? NHTSA, why is this okay with you"

- Santa Clarita, CA, USA

problem #62

Jul 012015

Ram 2500

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2004 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 15V313000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Auburn, WA, USA

problem #61

Jul 052016

Ram 2500

  • miles
The contact owns a 2004 Dodge Ram 2500. The contact received notification of NHTSA campaign numbers: 13V5282000 (steering) and 15V313000 (air bags); however, the parts for the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.

- Ona, WV, USA

problem #60

Oct 202014

Ram 2500

  • miles
The contact owns a 2004 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 14V770000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified. The VIN was unknown. The contact had not experienced a failure. Parts distribution disconnect.

- New Albany, MS, USA

problem #59

Jun 202016

Ram 2500 8-cyl

  • miles
Takata recall. The contact owns a 2004 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 15V313000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 08/16/16 the consumer stated the vehicle was repaired on July 26, 2016. Updated 08/31/16.

- Bonita, FL, USA

problem #58

May 022016

Ram 2500 4WD 6-cyl Diesel

  • miles

A D V E R T I S E M E N T S

2004 Dodge Ram. Consumer writes in regards to unsatisfactory customer service at dealership with driver airbag inflator recall notice repairs.

- Gervais, OR, USA

problem #57

May 092016

Ram 2500

  • miles
I have received my recall on my 2004 Dodge Ram 2500 truck months ago and I continue to call and they just keep putting me on a waiting list! I also have a 2004 Jeep Cherokee that also has a issue with the airbags! and waiting list again! I keep getting the runaround with both of these cars and nothings has been fixed! what is going to happen if these deploy?? there is going to be a lawsuit!!

- Weyers Cave, VA, USA

problem #56

Sep 102015

Ram 2500 8-cyl

  • miles
Takata recall. The contact owns a 2004 Dodge Ram 2500. The contact received two separate notices for an air bag recall. The vehicle was taken to the dealer on two separate occasions and the dealer stated that the air bag recall repairs had been completed. The contact was unable to determine if the parts were replaced because the manufacturer sent a third notification. The NHTSA campaign number was unknown. The contact was not experiencing a failure.....updated 07/05/16

- Luck, WI, USA

problem #55

Dec 012014

Ram 2500

  • miles
Takata recall. The contact owns a 2004 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 14V770000 (air bags); however, the part to do the recall was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Lilburn, GA, USA

problem #54

Mar 172015

Ram 2500 4WD 8-cyl

  • miles
Takata recall. The contact owns a 2004 Ram 2500. The contact received notification of NHTSA campaign number: 15V313000 (air bags) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 04/29/16

- Moundsville, WV, USA

problem #53

Dec 292015

Ram 2500

  • miles
Takata recall has yet to be completed on my vehicle. Dealers in area have seen vehicle numerous times for service and say parts still not available !! latest input was around December 2015.

- Tenino, WA, USA

problem #52

Feb 262015

Ram 2500

  • 130,000 miles
I received a recall notice in Feb.of 2015 recalling the air bag. Called ron carter Dodge in alvin, tx and made an appointment. When I took the truck in I was told that they hadn't received any of the replacement air bags from Dodge and they would not be able to replace the faulty air bag until they had. The air bag is yet to be replaced

- Friendswood, TX, USA

problem #51

Jan 072016

Ram 2500

  • miles
I have been on a waiting list with our local Dodge dealership to get my recalls repaired for several months. Every time I call they just say I am on the list and they are too busy. I keep receiving notices in the mail and would like to get these taken care of as there are now several recalls that need to be addressed. I also just found out from the website here that this same dealership did not fully complete my last recall repair. Dealership is allen samuels Dodge in waco, Texas.

- Mart, TX, USA

problem #50

Aug 152015

Ram 2500 8-cyl

  • Automatic transmission
  • miles
The contact owns a 2004 Dodge Ram 2500. The contact received a notification of NHTSA campaign number: 14V770000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 02/19/16's updated 02/22/16.

- Houston, TX, USA

problem #49

Dec 152015

Ram 2500

  • miles
Takata recall.the contact owns a 2004 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 15V313000 (air bags); however, the parts were unavailable to perform the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Kinston, NC, USA

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