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10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
17,328 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Dodge Ram 2500 steering problems

steering problem

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2009 Dodge Ram 2500 Owner Comments (Page 7 of 8)

« Read the previous 20 complaints

problem #23

Jan 152014

Ram 2500 6-cyl Diesel

  • 64,000 miles

A D V E R T I S E M E N T S

Received recall notice N49/NHTSA 13V-529 regarding the left tie rod ball. Called my dealer (red bluff Dodge) in late December and was told that they did not have the parts. Called again on 1/14/14 and was told that they do not have the parts and that Dodge would only send them one replacement part per week. I am now on a six (6) month waiting list to get this problem fixed.

- Red Bluff, CA, USA

problem #22

Dec 112013

Ram 2500

  • miles
The contact owns a 2009 Dodge Ram 2500. The contact stated that he received NHTSA campaign number: 13V528000 ( steering). The contact stated that he attempted to get the vehicle repaired on numerous occasions but the dealer stated that the parts were unavailable. The vehicle was not repaired. The manufacturer was notified. The contact had not experienced a failure.

- Janesville, CA, USA

problem #21

Jan 142014

Ram 2500

  • miles
The contact owns a 2009 Dodge Ram 2500. The contact stated that he attempted to have the vehicle repaired under NHTSA campaign number: 13V529000 (steering) but was informed that the parts were not available. The contact felt that since the failure was reported in November of 2013, there should be a remedy available before January of 2014. The contact had not experienced a failure.

- Waycross, GA, USA

problem #20

Jan 062014

Ram 2500

  • miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Ram 2500. The contact stated that NHTSA campaign number: 13V529000 (steering) had exceeded a reasonable time for repair. The contact received the recall notification November 2013. The manufacturer was contacted and stated that the dealer was only receiving one part per week. The contact had not experienced the failure. The approximate failure mileage was not available and the current mileage was 103,000.

- Lake Havasu City, AZ, USA

problem #19

Dec 182013

Ram 2500

  • miles
The contact owns a 2009 Dodge Ram 2500. The contact received notification of NHTSA recall campaign number: 13V529000, steering; however, the part was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was not notified of the failure. There are no failures at this time.

- St Joseph, MI, USA

problem #18

Dec 202013

Ram 2500

  • 60,000 miles
The contact owns a 2009 Dodge Ram 2500. The contact stated that while driving approximately 50 mph, a loud was heard from the front driver's side tire. The steering wheel also became difficult to maneuver. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. The contact referenced NHTSA campaign number: 09V005000 (steering) but was advised by the manufacturer that the VIN was not included in the recall. The vehicle was not repaired. The approximate failure mileage was 60,000.

- Huffman, TX, USA

problem #17

Jan 182012

Ram 2500

  • 35,000 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Ram 2500. The contact was driving approximately 25 mph when the driver's side wheel began to shake excessively. The vehicle was taken to the dealer and diagnosed as the steering dampener needing to be replaced. The vehicle was repaired and the manufacturer was notified of the defect. The contact received notification of NHTSA campaign id number: 13V529000 (steering) and contacted the manufacturer however, the manufacturer could not confirm if the vehicle was included in the recall. The failure mileage was 35,000.

- Arlington, VA, USA

problem #16

Jun 132013

Ram 2500 6-cyl Diesel

  • 96,167 miles
Was at home, backing out of drive way, , the driver side tie rod fell off! could not get a tow truck inside my drive to take to the dealership to get fixed. So I got a buddy to help me remove the old tie rod end and replace it with a moog tie rod end. Had it realigned. My complaint is Dodge won't reimburse me for the parts and labor. Dodge supposedly checked this out 3-27-12 at bill hodges Dodge in vinita, ok. They did a measurement and decided it was ok. Well not so!, it broke in my drive way backing straight back. What if I had been driving down the turnpike 75 mph? if it needs checked on a recall it needs to be replaced!!!!

- Vinita, OK, USA

problem #15

May 112013

Ram 2500

  • 42,000 miles
Backing up horse trailer and tie rod end broke completely off driver side. Vehicle was inspected on 3/12/12 per recall but nothing was done. Its a shame dealers are sending you off with steering components that are not safe.

- Bayard , NM, USA

problem #14

Jan 012011

Ram 2500

  • 30,000 miles
The contact owns a 2009 Dodge Ram 2500. The contact stated that the vehicle shook violently while driving at any speed and while hauling a trailer. The contact lost control of the steering while the failure occurred. The vehicle was taken to the dealer several times for the failure; however, the failure was not corrected. The manufacturer was made aware of the failure. The failure mileage was 30,000 and the current mileage was 71,000.

- Ulysses, KS, USA

problem #13

Nov 212012

Ram 2500 6-cyl Diesel

  • 32,423 miles

A D V E R T I S E M E N T S

Was driving on interstate 64 doing 70 mph hit small bump in road after a bridge truck started shaking really bad had to slow down an pull off on side of road to make it quit shaking just about got run over big rig was right behind me seems like this happens to alot of Dodge trucks would like to see recall before someone gets killed maybe I should just get rid of the truck not real happy consumer.

- Hurricane, WV, USA

problem #12

Sep 042012

Ram 2500

  • 61,000 miles
The contact owns a 2009 Dodge Ram 2500. The contact received a recall notice for NHTSA campaign id number: 11V350000 (steering: Linkages: Tie rod assembly). The vehicle was taken to the dealer who stated that the tie rod did not need to be replaced. The vehicle was then taken to an auto body shop for a paint job, who notified him that the tie rod broke and needed to be replace. The manufacturer was made aware of the failure but refused to reimburse the contact for the cost of the repairs. The failure mileage was 61,000.

- Port Charlotte, FL, USA

problem #11

Aug 022012

Ram 2500 4WD 6-cyl Diesel

  • 42,402 miles
Hi, I took my truck to sears to have the tires rotated and the steering checked because I had started to feel crow hopping when making slow turns. When they removed the front tires they checked to find what was creating the crow hopping as I had requested. They found that the cv joint on the drivers side was not working as it should, and upon removing it they also found that the ball joints were bad. At this point I had sears do the work because of safety concerns. They repaired the problem and so far the crow hopping seems to have gone away.I now understand that there has been a NHTSA campaign id#11V350000. I have owned this vehicle since it was new, but have never gotten a recall notice on this problem. I have contacted Dodge and talked to customer service about re-imbursment and was told that there was nothing they could do because the parts replaced where not mopar and possibly because the work was not done at Dodge. I think this is not right because I did not get a notice and I was not taking the truck until it was safe to do so.

- Lockeford,, CA, USA

problem #10

May 012012

Ram 2500

  • 78,000 miles
The contact owns a 2009 Dodge Ram. The contact stated that while driving, the vehicle began to shake. The check engine warning light and the service needed warning light was illuminated. The vehicle was taken to the dealer however the failure was not determined. The dealer replaced the rear driver side rim, the rear and front driver and passenger side tires, and a replacement related to the rear axle however, the failure recurred. The manufacturer was made aware of the failure however no further assistance was provided. The VIN was unavailable.the current mileage was 83,000. The failure mileage was 78,000.

- Natalbany, LA, USA

problem #9

Feb 022012

Ram 2500 4WD 8-cyl

  • 28,562 miles
Drivers side (short) tie rod end fractured while plowing 1" snow in parking lot. Going straight forward, heard a clunk, then lost control of vehicle and stopped with plow in snow pile. In hindsight, this is a very scary failure and it is difficult to imagine a better outcome. Dealer fixed as a warranty claim and claims that the truck is not part of your investigation/recall for a very similar failure, making me wonder if there is a broader problem here. I tried to get the broken part, but the dealer would not provide it. No injuries or damage, but extremely inconvenient repair that cost me time, money and effort to hand shovel. Plus my wife's time off work. Best wishes, hope this helps make a safer vehicle.

- Eagle River, AK, USA

problem #8

Nov 182011

Ram 2500

  • 80,000 miles
The contact owns a 2009 Dodge Ram 2500. While driving approximately 20 mph, the steering became uncontrollable. The contact was able to stop the vehicle and the vehicle was towed to an auto shop. The technician stated that the front drivers side outer tie rod end was fractured and would have to be replaced. The vehicle was repaired. There was a recall under NHTSA campaign id number: 11V350000 (steering:linkages:tie rod assembly) but the manufacturer advised that the VIN was not included in the recall. The approximate failure mileage was 80,000.

- San Marcos, TX, USA

problem #7

Sep 082011

Ram 2500 4WD 8-cyl

  • 47,985 miles
After backing out of my garage, at an approx. Speed of 1 mph, I turned the wheels to the left to run an errand, and the drivers side tie rod end broke. The drag link dropped and the wheel cocked to the full left. At this point I don't know if it caused any other damage. I spoke with the nearest dealer and was told that there are no recalls on this vehicle at this time. Unfortunately I need this vehicle and had to order a new tie rod end at a cost of $116. Bearing any other damage, I will also have to get an alignment, at an unknown cost at this time. Thank god that I had not been traveling at a higher rate of speed when this part decided to fail, because I am sure the outcome would not have been good.

- Mcadoo, PA, USA

problem #6

Apr 262011

Ram 2500

  • 41,543 miles
The complaint has to do with the complete failure of the driver side tie rod assembly. The stud completely sheared from the end of the tie rod assembly. The driver side tie-rod failure occurred on the morning of April 26,2011. This failure happened with almost no warning. The steering became loose for a second or two and then the front of the truck shook violently for just an instant and then the tie-rod failure occurred with total loss of steering resulting in both front wheels pointing inward to their full extent. At this point I was traveling between 20-25 mph. The truck then skidded across two lanes of traffic and stopped at the curb. I would also like to point out that nothing was struck by my vehicle to cause this failure.

- Prairieville, LA, USA

problem #5

Sep 012010

Ram 2500

  • 15,000 miles
The contact owns a 2009 Dodge Ram 2500 quadcab 4X4 swb. The contact stated that while driving, the power steering failed. The vehicle was taken to the dealer who stated that the failure was associated with the recall under NHTSA campaign id number: 09V005000 (steering:linkages:tie rod assembly). The remedy was applied but did not correct the failure as the failure recurred within six months. The vehicle was towed back to the dealer and the manufacturer was contacted who offered to file a complaint and stated they would be calling him back with additional information. The vehicle was not repaired. The failure mileage 15,000 and the current mileage was 25,490.

- Honolulu, HI, USA

problem #4

Dec 182010

Ram 2500 4WD 6-cyl

  • 35,000 miles
Drivers side tie rod end broke at joint. I was backing out of a parking spot and started to turn the wheel and it broke. I was towed under warranty and the part was replaced, but they did not cover it under warranty because of my larger tires. I am a member of many internet forums and this is happening to too many trucks. Stock or modified trucks it does not matter there is a problem with the part itself or the geometry of the steering. This is dangerous and somebody is going to get severely hurt or killed if this is not addressed soon!

- Ocean City, MD, USA

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