Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


definitely annoying
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
40,812 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Dodge Ram Van 3500 electrical problems

electrical problem

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2002 Dodge Ram Van 3500 Owner Comments

problem #5

Jan 052009

Ram Van 3500

  • 60,000 miles


1) electrical problems. Lights kept going in and out 2) dash cracking and crumbling. Pieces falling into air vents and preventing windshield from defrosting! dangerous! could cause an accident. Dash is in such bad shape that if passenger air bag were to be deployed it could kill someone due to flying pieces of hard plastic all over the vehicle. Make Dodge recall this product! what are you waiting for? you already have thousands of complaints for this problem!

- Locust Grove, GA, USA

problem #4

May 072010

Ram Van 3500

  • 88,000 miles
All power stops to vehicle, shutting entire engine, power brakes, steering off. It occurs daily, whil edriving on roads/freeways, creating a seriously hazardous situation. Dealer previously replaced the power control module. Problem recently started again. Dealer wants to replace the PCM again at huge cost, but cannot replicate problem and inst sure the PCM is the problem. Might be faulty wiring, but dealer cannot tell.

- Sacramento, CA, USA

problem #3

Mar 282005

Ram Van 3500

  • 56,059 miles
This vehicle belongs to verizon communications. The van had an under hood fire that originated in the ABS module area. The driver noticed smoke coming from under the hood of the van while it was parked at a jobsite where he was working. He called 911 and extinguished the fire with a fire extinguisher. He disconnected the battery cables. DaimlerChrysler issued safety recall D20 in 2004 to address this problem but the recall repair has not corrected the problem. Verizon has had 29 incidents that occurred after the recall was performed. This is an unsafe condition that warrants further investigation and action.

- Hanover, MD, USA

problem #2

Jan 252004

Ram Van 3500 8-cyl

  • Automatic transmission
  • miles
Fire in dashboard

- Wakefield, RI, USA

problem #1

May 032002

Ram Van 3500

  • miles
Consumer states that while driving all the digital readings on the dash came on. The turn signal, headlights, brakes etc. A red light sensor on the dash came on and the headlights came back on.

- Panama City, FL, USA

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